Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham | Hotel in Playa del Carmen

| 8.2 (130 Reviews) |   Pet Friendly  16 Bathrooms  41 Guests
Downtown Hotel | Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham

Hotel in Downtown, Playa del Carmen

This stylish hotel is just 820 feet from the beach in Playa del Carmen, on the Yucatán Peninsula. Built around a tropical courtyard with a pool, it offers a private beach club for an extra cost. Continental breakfast is included with your rate. At Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham you can choose between rooms and apartments. All accommodations features elegant, modern décor with soft tones. Both rooms and apartments have a private patio and a plasma TV. The apartments also come with a modern kitchenette with an oven, hob and microwave. Continental breakfast is served in the courtyard. Reception staff can help to organize diving trips, as well as visits to Mexico’s Mayan ruins of Chichen Itza, Tulum and Chetumal. They can also arrange an airport shuttle or car rental. Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham is just 328 feet from Playa del Carmen’s 5th Avenue, which is famous for its shops and restaurants. Cancún Airport is 40 minutes’ drive away.

Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham is located in Playa del Carmen.

This 33 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Breakfast, Designated Smoking Area, and several others. This is a 4 star rated property and has over 130 reviews with the average score of 8.2 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 33 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
Parking
  • Accessible parking
  • Private Parking
  • Parking on site
  • Parking garage
  • Free parking
  • Parking
Activities
  • Massage
  • Windsurfing
  • Back massage
  • Beauty services
  • Facial treatments
  • Foot massage
  • Spa facilities
  • Snorkeling
  • Fitness
  • Spa/Wellness packages
  • Golf course (within 2 miles)
  • Horseback riding
  • Cycling
  • Diving
  • Spa
  • Manicure
  • Fishing
  • Pedicure
  • Full-body massage
  • Couples' massage
General
  • Smoke-free property
  • Non-smoking rooms
  • Pet friendly
  • Family rooms
  • Wifi in all areas
  • Air conditioning
  • Safe
  • Designated smoking area
  • Elevator
Guest Services
  • Shuttle service
  • Fax/Photocopying
  • Shuttle service (additional charge)
  • Grocery deliveries
  • Concierge
  • Car rental
  • 24-hour front desk
  • Dry cleaning
  • Ironing service
  • Baggage storage
  • Business center
  • Airport shuttle
  • Tour desk
  • Laundry
  • Daily housekeeping
  • Airport shuttle (additional charge)
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Sun deck
  • Garden
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Outdoor pool
  • Terrace
Security/Safety
  • 24-hour security
  • Smoke alarms
  • Key card access
  • Fire extinguishers
  • Key access
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Process in place to check health of guests
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Contactless check-in/out
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Swimming pool
  • Shallow end
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.23
Location:
9.58
Staff:
9.16
Facilities:
8.28
Comfort:
8.84
Cleanliness:
8.69
Dragos
Mar 21, 2026 07:00:00 AM
Review Score:   9
Canada
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The hotel is amazing. It has an interior courtyard which is very well maintained. Our room was facing the interior courtyard so it was very quiet. We had a one bedroom apartment which was very spacious and clean with a full kitchen and full fridge. They also had a rooftop area where you could have breakfast with an amazing view of the ocean. The apartment had its own terrace also facing the interior courtyard and it was very pleasant. This apartment also had another interior private terrace with a hammock but we couldn't use itp so much because from time to time there was a smell coming probably from a nearby restaurant. The personnel was very friendly and helpful. Front desk, accommodated us with all we asked. They even arranged the round trip transfer from and to the airport. They also have a concierge, Jose, who was very helpful in arranging a beautiful trip to Xcaret Night show for us. The hotel is also very close to Quinta Avenida so it was very easy to go out every night. The breakfast was included and it was a good option to get you started. Definitely recommend if your main intention is to enjoy the main street with restaurants and souvenirs shops. For beach access this hotel probably is better for younger people who can walk 1500-1600 steps easy taking into account that the public beach does not offer a decent option to rent beach chairs and umbrellas and you have to carry with you the whole necessary beach gear.
Negative: The only downsize with the breakfast was that you could only have boiled eggs, some feta cheese and then some pastries, margarine, jam, cereals, milk and some fruits and of course coffee and tea. The distance to the point where the beach started was about 800m but then you still have to walk on sand about the same distance to get to the public beach area. One thing that we did not like in the room was the shower which did not have the hose. It was ok for tall people but it was hard to use it for washing your feet.
Summary: Excellent hotel, very good location
See All Reviews

Room Arrangement

Room Info Facilities
Superior Two-Bedroom Suite, Non-Smoking
Room Type: Suite
Room Size: 93 m2
1 Queen bed(s) Bed
2 Sofa bed Bed
1 Queen bed(s) Bed
Superior Two-Bedroom Suite, Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Bathrobe, Towels, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Private bathroom, Shower, Towels/Sheets (extra fee), Toilet, Body soap, Conditioner

General

Iron, Private entrance, Trash cans, Fan, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone, Cable channels

Kitchen

Refrigerator, Dining table, Dryer, Microwave, Kitchen, Toaster, Kitchenware, Wine glasses

Living Area

Dining area, Sitting area

Outdoors

Patio, Terrace, Outdoor furniture, Barbecue

View

Quiet street view, View

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Room amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
Two-Bedroom Suite - Non-Smoking
Room Type: Suite
Room Size: 93 m2
2 Sofa bed Bed
1 King bed(s) Bed
1 King bed(s) Bed
Two-Bedroom Suite - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Bathtub, Bathrobe, Towels, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Private bathroom, Shower, Towels/Sheets (extra fee), Toilet, Body soap, Conditioner

General

Iron, Interconnecting room(s) available, Private entrance, Trash cans, Fan, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone, Cable channels

Outdoors

Terrace, Balcony

Kitchen

Refrigerator, Dining table, Dryer, Microwave, Kitchen, Toaster, Kitchenware, Wine glasses

Living Area

Dining area, Sitting area

View

View

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Room amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
Three-Bedroom Suite - Non-Smoking
Room Type: Suite
Room Size: 111 m2
1 Queen bed(s) Bed
1 Sofa bed Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Bathtub, Bathrobe, Towels, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Private bathroom, Shower, Towels/Sheets (extra fee), Toilet, Body soap, Conditioner

General

Iron, Interconnecting room(s) available, Private entrance, Trash cans, Fan, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone, Cable channels

Kitchen

Refrigerator, Dining table, Dryer, Microwave, Kitchen, Toaster, Kitchenware, Wine glasses

View

Pool view, Quiet street view, View

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
Superior Three-Bedroom Suite - Non-Smoking
Room Type: Apartment
Room Size: 111 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed
Superior Three-Bedroom Suite - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Bathtub, Bathrobe, Towels, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Private bathroom, Shower, Towels/Sheets (extra fee), Toilet, Body soap, Conditioner

General

Iron, Private entrance, Trash cans, Fan, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone, Cable channels

Kitchen

Refrigerator, Dining table, Dryer, Microwave, Kitchen, Toaster, Kitchenware, Wine glasses

Living Area

Dining area, Sitting area

Outdoors

Patio, Outdoor furniture, Barbecue, Terrace, Outdoor dining area

View

Garden view, View, Inner courtyard view

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
One-Bedroom King Suite - Non-Smoking
Room Type: Suite
Room Size: 65 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Bathrobe, Towels, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Private bathroom, Shower, Towels/Sheets (extra fee), Toilet, Body soap, Conditioner

General

Iron, Private entrance, Trash cans, Fan, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone, Cable channels

Kitchen

Refrigerator, Dining table, Dryer, Microwave, Kitchen, Toaster, Kitchenware, Wine glasses

Living Area

Sitting area

View

Pool view, View, Inner courtyard view

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Room amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
One-Bedroom Superior King Suite with Ocean View - Non-Smoking
Room Type: Suite
Room Size: 65 m2
1 Queen bed(s) Bed
One-Bedroom Superior King Suite with Ocean View - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Bathtub, Bathrobe, Towels, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Private bathroom, Shower, Towels/Sheets (extra fee), Toilet, Body soap, Conditioner

General

Iron, Private entrance, Trash cans, Fan, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone, Cable channels

Kitchen

Refrigerator, Dining table, Dryer, Microwave, Kitchen, Toaster, Kitchenware, Wine glasses

Living Area

Dining area, Sitting area

Outdoors

Patio, Terrace, Outdoor furniture, Barbecue

View

View

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Room amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
Superior King Studio - Non-Smoking
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub, Bathrobe, Towels, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Private bathroom, Shower, Towels/Sheets (extra fee), Toilet, Body soap, Conditioner

General

Iron, Private entrance, Trash cans, Fan, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone, Cable channels

Kitchen

Kitchenette, Refrigerator, Dryer, Microwave, Toaster, Kitchenware, Wine glasses

Outdoors

Patio, Terrace, Outdoor furniture, Barbecue

View

Garden view, Pool view, View, Inner courtyard view

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room amenities

Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
King Room - Non-Smoking
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed
King Room - Non-Smoking

Bathroom

Free toiletries, Bathtub, Bathrobe, Towels, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Private bathroom, Shower, Towels/Sheets (extra fee), Toilet, Body soap, Conditioner

General

Iron, Private entrance, Trash cans, Fan, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone, Cable channels

View

Garden view, View, Inner courtyard view

Kitchen

Toaster, Dryer, Wine glasses

Bedroom

Linens, Wardrobe or closet

Room amenities

Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
One-Bedroom Master King Suite - Non-Smoking
Room Type: Suite
Room Size: 65 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Bathtub, Bathrobe, Towels, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Private bathroom, Shower, Towels/Sheets (extra fee), Toilet, Body soap, Conditioner

General

Iron, Private entrance, Trash cans, Fan, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone, Cable channels

Outdoors

Balcony

Kitchen

Refrigerator, Dining table, Dryer, Microwave, Kitchen, Toaster, Kitchenware, Wine glasses

Living Area

Sitting area

View

Quiet street view, View

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Room amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer
Two-Bedroom Master Suite - Non-Smoking
Room Type: Suite
Room Size: 65 m2
1 King bed(s) Bed
1 Queen bed(s) Bed
Two-Bedroom Master Suite - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Bathtub, Bathrobe, Towels, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Private bathroom, Shower, Towels/Sheets (extra fee), Toilet, Body soap, Conditioner

General

Iron, Private entrance, Trash cans, Fan, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone, Cable channels

Kitchen

Refrigerator, Dining table, Dryer, Microwave, Kitchen, Toaster, Kitchenware, Wine glasses

Living Area

Sitting area

Outdoors

Patio

View

Sea view, View

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Room amenities

Sofa bed, Hypoallergenic pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Downtown hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown hotel?

Check-in time for Downtown hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown hotel have a swimming pool?

Yes, this Downtown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown hotel?

Best-rates for the Downtown hotel starts from $148 per night with includes Parking, Pool, View, Security/Safety, Business Services, Entertainment, Breakfast, Designated Smoking Area, Oceanfront, Accessibility, Transportation/Shuttle, Wellness Facilities, Spa, Child Friendly, Pet Friendly, Balcony/Terrace, Sports/Activities, Laundry, Ocean View, Guest Services, Internet, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown hotel?

Based on the information reported by the owner or manager, the Downtown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD148
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