Aloft Playa Del Carmen | Hotel in Playa del Carmen

| 9.0 (637 Reviews) |  1 Bathroom
Downtown Hotel | Aloft Playa Del Carmen

Hotel in Downtown, Playa del Carmen

Hotel connected to a shopping center in Playa del Carmen with 2 outdoor pools
2 outdoor pools, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Aloft Playa Del Carmen offers 167 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and slippers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 55-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


2 outdoor swimming pools are on site.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Hair dryer
  • Free toiletries
  • Rainfall showerhead
  • Toilet paper
  • Soap
  • Towels
  • Shampoo
  • Shower
Bedroom
  • Down comforter
  • Hypo-allergenic bedding
  • Bed sheets
  • Air conditioning
  • Energy-saving switches
  • Safe
  • Access via exterior corridors
  • Phone
  • Slippers
  • Connecting rooms available
  • Individually furnished
  • Iron/ironing board
  • Individually decorated
  • Free local calls
  • LED light bulbs
  • Water-efficient showers only
Breakfast
  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: MXN 240 for adults and MXN 150 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • 2 bars/lounges and 1 poolside bar
  • Free tea bags/instant coffee
  • Mini-fridge
Parking
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured covered self parking on site (MXN 200 per day)
  • Height restrictions apply for onsite parking
Accessibility
  • Grab bar near toilet
  • Wheelchair-accessible parking
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Wheelchair-accessible concierge desk
  • Smooth flooring in room
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair-accessible public washroom
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Transfer shower
  • Wheelchair-accessible path of travel
  • Pool access ramp on site
Activities
  • Outlet shopping
  • Beach access
  • 2 outdoor pools
  • Shopping mall
Entertainment
  • MP3 dock
  • 55-inch LED TV
  • Cable channels
General
  • Meeting rooms - 3
  • Coworking space
  • 24-hour business center
  • Elevator
  • Reception hall
  • Grocery/convenience store
  • English
  • Spanish
  • Vegan dining options
  • Rooftop garden
  • Vegetarian dining options
  • Shared microwave
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • Biodegradable coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Double-glazed windows
Guest Services
  • 2 outdoor pools
  • Snack bar/deli
  • Grocery/convenience store
  • Mini-fridge
  • Tour/ticket assistance
  • Porter/bellhop
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFi
Outdoors
  • Dock
  • Terrace
  • Outdoor furniture

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Fee for buffet breakfast: approximately mxn 300 for adults and mxn 150 for children covered self parking fee: mxn 200 per day pet deposit: mxn 2000 per stay pet fee: mxn 450 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 450 per pet, per night, plus a deposit of mxn 2000 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Lisa
Feb 15, 2026 04:59:40 AM
Review Score:   10
Summary: Clean room, friendly and helpful staff. Comfortable beds, great pool. Would stay here again! Location is amazing.
See All Reviews

Room Arrangement

Room Info Facilities
Breezy, Room, 1 King Bed, Balcony
Room Size: 419 square feet m2
1 King Bed
Breezy, Room, 1 King Bed, Balcony

General

Square feet - 419, Number of bedrooms - 1, Coffee/tea maker, Ping - 12, Pets not allowed, Location - top floor, Balcony or patio, No cribs (infant beds), Square meters - 38.90, Balcony, Courtyard view, Bed count minimum 1, Bed count maximum 1, City view
Breezy, Room, 2 Queen Beds, Balcony
Room Size: 443 square feet m2
2 Queen Beds
Breezy, Room, 2 Queen Beds, Balcony

General

Number of bedrooms - 1, Coffee/tea maker, Ping - 12, Pets not allowed, Location - top floor, Square feet - 443, Square meters - 41.12, No cribs (infant beds), Balcony, Courtyard view, Bed count minimum 2, City view, Bed count maximum 2
aloft, Room, 1 King Bed
Room Size: 365 square feet m2
1 King Bed
aloft, Room, 1 King Bed

General

Pet-friendly room, Grab bar - in shower, Wheelchair-width doorways, Number of bedrooms - 1, Coffee/tea maker, Room and bed type depend on availability check-in, Hand-held showerhead, Location - top floor, Grab bar - near toilet, Wheelchair accessible, Square feet - 365, Ping - 10, Lowered peephole/view port in door, Square meters - 33.90, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
aloft, Room, 2 Queen Beds
Room Size: 365 square feet m2
2 Queen Beds
aloft, Room, 2 Queen Beds

General

Square meters - 33.90, No cribs (infant beds), Number of bedrooms - 1, Coffee/tea maker, Room and bed type depend on availability check-in, Pets not allowed, Location - top floor, Bed count minimum 2, Square feet - 365, Ping - 10, Bed count maximum 2
Suite, 1 King Bed
Room Size: 730 square feet m2
1 King Bed
Suite, 1 King Bed

General

Number of living rooms 0, Square meters - 67.80, Number of bedrooms - 0, Coffee/tea maker, Pets not allowed, Location - top floor, Square feet - 730, Separate dining area, Free cribs/infant beds, Ping - 21, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, Balcony
Room Size: 853 square feet m2
1 King Bed
Suite, 1 King Bed, Balcony

General

Square feet - 853, Number of bedrooms - 1, Coffee/tea maker, Pets not allowed, Ping - 24, Location - top floor, Separate dining area, Free cribs/infant beds, Balcony or patio, Square meters - 79.20, Separate sitting area, Balcony, Courtyard view, Bed count minimum 1, Bed count maximum 1
Suite, 2 Queen Beds
Room Size: 899 square feet m2
2 Queen Beds
Suite, 2 Queen Beds

General

Square feet - 899, Number of bedrooms - 1, Square meters - 83.56, Coffee/tea maker, Separate sitting area, Pets not allowed, Ping - 25, Location - top floor, Bed count minimum 2, Separate dining area, Free cribs/infant beds, Bed count maximum 2
Suite, 2 Queen Beds, Balcony
Room Size: 867 square feet m2
2 Queen Beds
Suite, 2 Queen Beds, Balcony

General

Square feet - 867, Number of bedrooms - 1, Coffee/tea maker, Pets not allowed, Ping - 24, Location - top floor, Square meters - 80.54, Separate dining area, Free cribs/infant beds, Separate sitting area, Balcony, Courtyard view, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this Aloft Playa Del Carmen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Aloft Playa Del Carmen have a swimming pool?

Yes, this Aloft Playa Del Carmen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aloft Playa Del Carmen?

Best-rates for the Aloft Playa Del Carmen starts from $126 per night with includes Balcony/Terrace, Accessibility, Security/Safety, Toiletries, Air Conditioner, Pool, Wheelchair Accessible, Bedding/Linens, Restaurant, Guest Services, Parking, Wellness Facilities, Breakfast, Kitchen, View, Business Services, Bar, Child Friendly, Internet, Laundry, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Aloft Playa Del Carmen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aloft Playa Del Carmen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aloft Playa Del Carmen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aloft Playa Del Carmen?

Based on the information reported by the owner or manager, the Aloft Playa Del Carmen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aloft Playa Del Carmen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD126
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