Balu Hotel | Hotel in Isla Mujeres

7.1 (213 Reviews) |   Pet Friendly  14 Bathrooms  29 Guests
Centro - Supmza 001 Hotel | Balu Hotel

Hotel in Centro - Supmza 001, Isla Mujeres

Featuring an outdoor swimming pool, terrace and views of pool, Balu Hotel is located in Isla Mujeres, a 4-minute walk from Norte Beach. Among the facilities at this property are room service and a tour desk, along with free WiFi throughout the property. The hotel features family rooms. All rooms come with a private bathroom with a shower, while selected rooms here will provide you with a balcony and others also have sea views. Cancún International Airport is 20 miles away.

Balu Hotel is located in Isla Mujeres.

This 34 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pet Friendly, Pool, and several others. This is a good star rated property and has over 213 reviews with the average score of 7.1 . Coming to Isla Mujeres and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 34 Bedrooms Hotel if you want to learn more about this place in Isla Mujeres. These details are authentic, as they are provided by our partner, booking.com.

This Balu Hotel in Isla Mujeres is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Balu Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pet Friendly
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
Sports/Activities
Wellness Facilities
Guest Services
Child Friendly
Internet

Facility Overview

Activities
  • Diving
  • Snorkeling
  • Massage
General
  • Pet friendly
  • Designated smoking area
  • Non-smoking rooms
  • Wifi in all areas
  • Air conditioning
  • Family rooms
Guest Services
  • Room service
  • Tour desk
  • Daily housekeeping
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Sun deck
  • Outdoor pool (year-round)
  • Terrace
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • CCTV outside property
  • Key access
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18 and the maximum age for check-in is 18
Pet Policy
Pets are allowed upon request and charges may apply.

This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

License number: 04029795

Reviews

Value for money:
6.07
Location:
6.88
Staff:
8.13
Facilities:
5.31
Comfort:
6.25
Cleanliness:
5.31
Sophie
May 21, 2026 07:00:00 AM
Review Score:   8
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Great location, close to the Main Street of Isla Mujeries and the beach. Super close to the ferry station which was convenient with our suitcases. Pool is beautiful and so refreshing. Staff were lovely and very accommodating. Our room had a mini fridge which was convenient. Sheets were clean and bed was comfy.
Negative: Air conditioner worked well but struggled to cool the whole room at times. Water would pool in the bottom of the shower and the drain was loose so it would float around. Staff were so lovely so I sure this issue is an easy fix!!
Summary: Great location, lovely staff, beautiful pool and comfortable room.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Balcony
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Double Room with Balcony

Bathroom

Private bathroom, Toilet, Towels, Shower, Toilet paper

General

Key access, Trash cans, Fan, Air conditioning, Private entrance

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Desk

View

View

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow
Double Room with Balcony and Sea View
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Double Room with Balcony and Sea View

Bathroom

Private bathroom, Toilet, Towels, Shower, Toilet paper

General

Key access, Trash cans, Fan, Air conditioning, Private entrance

Outdoors

Balcony

Living Area

Desk

View

View, Sea view

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow
Double Room
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed
Double Room

Bathroom

Private bathroom, Toilet, Towels, Shower, Toilet paper

General

Key access, Trash cans, Fan, Air conditioning, Private entrance

Outdoors

Balcony

Living Area

Desk

View

View

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow
Double Room with Sea View
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed
Double Room with Sea View

Bathroom

Private bathroom, Toilet, Towels, Shower, Toilet paper

General

Key access, Trash cans, Fan, Air conditioning, Private entrance

Outdoors

Balcony

Living Area

Desk

View

View, Sea view

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow
Triple Room
Room Type: Triple
Room Size: 30 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Triple Room

Bathroom

Private bathroom, Toilet, Towels, Shower, Toilet paper

General

Key access, Trash cans, Fan, Air conditioning, Private entrance

Kitchen

Refrigerator

View

Pool view

Bedroom

Linens

Room amenities

Socket near the bed, Non-feather pillow
Triple Room
Room Type: Triple
Room Size: 30 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Bathroom

Private bathroom, Toilet, Towels, Shower, Toilet paper

General

Key access, Trash cans, Fan, Air conditioning, Private entrance

View

Pool view

Bedroom

Linens

Room amenities

Socket near the bed, Non-feather pillow
Double Room with Private Bathroom
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed

Bathroom

Private bathroom, Toilet, Towels, Shower, Toilet paper

General

Key access, Trash cans, Fan, Air conditioning, Private entrance

Kitchen

Refrigerator

View

Pool view

Bedroom

Linens

Room amenities

Socket near the bed, Non-feather pillow
Bed in 4-Bed Mixed Dormitory Room
Room Type: Bed in Dorm
Room Size: 50 m2
1 Bunk bed Bed

Bathroom

Private bathroom, Toilet, Shower, Shared bathroom, Toilet paper

General

Key access, Trash cans, Fan, Air conditioning, Private entrance

Outdoors

Balcony

View

Pool view, View

Bedroom

Linens

Room amenities

Socket near the bed, Non-feather pillow
Double Room with Balcony
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed

Bathroom

Private bathroom, Toilet, Towels, Shower, Toilet paper

General

Key access, Trash cans, Fan, Air conditioning, Private entrance

Outdoors

Balcony

Kitchen

Refrigerator

View

View, Sea view

Bedroom

Linens

Room amenities

Non-feather pillow
Double Room with Private Bathroom
Room Type: Double
Room Size: 30 m2
1 Full bed(s) Bed

Bathroom

Private bathroom, Toilet, Towels, Shower, Toilet paper

General

Key access, Trash cans, Fan, Air conditioning, Private entrance

Bedroom

Linens

Room amenities

Non-feather pillow
Bed in 8-Bed Mixed Dormitory Room
Room Type: Bed in Dorm
Room Size: 50 m2
1 Bunk bed Bed

Bathroom

Private bathroom, Toilet, Shower, Shared bathroom, Toilet paper

General

Key access, Air conditioning, Private entrance, Trash cans

Outdoors

Balcony

Bedroom

Linens

Room amenities

Non-feather pillow
Bed in 8-Bed Mixed Dormitory Room
Room Type: Bed in Dorm
Room Size: 50 m2
1 Bunk bed Bed

Bathroom

Private bathroom, Toilet, Shower, Shared bathroom, Toilet paper

General

Key access, Air conditioning, Private entrance, Trash cans

Outdoors

Balcony

View

View, Sea view

Bedroom

Linens

Room amenities

Non-feather pillow
King Room with Balcony
Room Type: Double
Room Size: 50 m2
1 Queen bed(s) Bed
King Room with Balcony

Bathroom

Private bathroom, Toilet, Towels, Shower, Toilet paper

General

Key access, Air conditioning, Private entrance, Trash cans

Outdoors

Balcony

View

View, Sea view

Bedroom

Linens

Room amenities

Non-feather pillow
Quadruple Room with Private Bathroom
Room Type: Quad
Room Size: 50 m2
2 Full bed(s) Bed
Quadruple Room with Private Bathroom

Bathroom

Private bathroom, Toilet, Towels, Shower, Toilet paper

General

Key access, Air conditioning, Private entrance, Trash cans

Outdoors

Balcony

View

View

Bedroom

Linens

Room amenities

Non-feather pillow

FAQ's

Is this Balu Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Balu Hotel?

Check-in time for Balu Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Balu Hotel have a swimming pool?

Yes, this Balu Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Balu Hotel?

Best-rates for the Balu Hotel starts from $68 per night with includes Guest Services, Child Friendly, Internet, Air Conditioner, Pet Friendly, Pool, Designated Smoking Area, Balcony/Terrace, Oceanfront, Security/Safety, Sports/Activities, View, Ocean View, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Balu Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Balu Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Balu Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Balu Hotel?

Based on the information reported by the owner or manager, the Balu Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Balu Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD68
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