BOK21 | Hotel in Cancun

| 8.2 (84 Reviews) |  1 Bathroom
Downtown Cancun Hotel | BOK21

Hotel in Downtown Cancun, Cancun

Hotel with free parking, near Plaza Las Americas
Concierge services, tour/ticket assistance, and a garden are available at this hotel. Free WiFi in public areas and free self parking are also provided.
BOK21 offers 42 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 55-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include showers and complimentary toiletries. This Cancun hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Balcony/Terrace
Bedding/Linens
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen

Facility Overview

Bathrooms
  • Shower
  • Free toiletries
  • Toilet paper
  • Soap
  • Shampoo
  • Towels
Bedroom
  • Air conditioning
  • Bed sheets
Breakfast
  • Cooked-to-order breakfast available for a fee daily 9:00 AM–11:00 AM: MXN 83-119 for adults and MXN 83-119 for children
  • Coffee/tea maker
  • Free bottled water
Parking
  • Free self parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 stairs to reach property
  • This property does not have elevators
Entertainment
  • Netflix
  • Streaming services
  • Digital channels
  • 55-inch flat-screen TV
General
  • Spanish
  • English
  • Designated smoking areas (fines apply)
Guest Services
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 3:30 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 83 to 119 for adults, and mxn 83 to 119 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Ashoka
Sep 20, 2025 08:55:57 PM
Review Score:   10
Summary: i like staying at this clean hotel. its close to the city areas and also tourist restaurant areas. and also the main mall. all walkable or short drives. parking is tricky but there is space.
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Room Arrangement

Room Info Facilities
Suite
Room Size: m2
1 King Bed
Suite

General

Private bathroom, Rollaway/extra beds (free), No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, City view, Number of bathrooms - 1
Habitacion King
Room Size: m2
1 King Bed
Habitacion King

General

Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Habitacion Suite
Room Size: m2
2 King Bed and Double Sofa Bed
Habitacion Suite

General

Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Balcony, Number of living rooms 1, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this BOK21 pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the BOK21 have a swimming pool?

No, this BOK21 does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in BOK21?

Best-rates for the BOK21 starts from $54 per night with includes Designated Smoking Area, Bedding/Linens, Toiletries, Guest Services, Child Friendly, Air Conditioner, TV, Balcony/Terrace, Entertainment, Breakfast, Internet, Kitchen, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is BOK21 a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the BOK21 wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the BOK21 has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the BOK21?

Based on the information reported by the owner or manager, the BOK21 indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for BOK21?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD54
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