Is this La Isla hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at La Isla hotel?

Check-in time for La Isla hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the La Isla hotel have a swimming pool?

Yes, this La Isla hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Isla hotel?

Best-rates for the La Isla hotel starts from $212 per night with includes Kitchen, View, Accessibility, Restaurant, Guest Services, Sports/Activities, Spa, Fireplace/Heating, Entertainment, Parking, EV Charge Station, Bar, Breakfast, Laundry, Air Conditioner, Pet Friendly, Pool, Business Services, Hot Tub, Internet, Wheelchair Accessible, Ocean View, Oceanfront, Wellness Facilities, Transportation/Shuttle, Bedding/Linens, Child Friendly, Balcony/Terrace, Security/Safety, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is La Isla hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Isla hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Isla hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Isla hotel?

Based on the information reported by the owner or manager, the La Isla hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Isla hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Canopy By Hilton Cancun La Isla | Hotel in Cancún

Name: Canopy By Hilton Cancun La Isla
Address: Cancún, RO, Mexico, MX
Price range: Prices for upcoming dates start at $212 per night
Rating: 8.5

| 8.5 (467 Reviews) | Pet Friendly 1 Bathroom 36 Guests

La Isla Hotel | Canopy By Hilton Cancun La Isla

Hotel in La Isla, Cancún

Located in Cancún, a 8-minute walk from El Rey Beach, Canopy By Hilton Cancun La Isla has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. With a terrace, the 4-star hotel has air-conditioned rooms with free WiFi. The property provides room service, a 24-hour front desk and organizing tours for guests. All rooms at the hotel come with a seating area and a flat-screen TV with cable channels. The rooms have a desk. A buffet, à la carte or continental breakfast is served at the property. At Canopy By Hilton Cancun La Isla you'll find a restaurant serving American, Caribbean and Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. The accommodation features amenities such as an on-site business center and hot tub. La Isla Shopping Mall is a 3-minute walk from Canopy By Hilton Cancun La Isla, while Cancun Government Palace is 8.5 miles from the property. Cancún International Airport is 11 miles away.

Canopy By Hilton Cancun La Isla is located in Cancún.

This 180 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Fireplace/Heating, Entertainment, and several others. This is a 4 star rated property and has over 467 reviews with the average score of 8.5 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 180 Bedrooms Hotel if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Canopy By Hilton Cancun La Isla in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Canopy By Hilton Cancun La Isla”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Restaurant

Coffee house on site

Special diet meals (on request)

Breakfast in the room

Parking

Parking

Private Parking

Parking garage

Parking on site

Electric vehicle charging station

Accessible parking

Free parking

Accessibility

Raised toilet

Visual aids (Braille)

Visual aids (tactile signs)

Wheelchair accessible

Auditory guidance

Toilet with grab rails

Bathroom emergency cord

Lowered sink

Activities

Spa/Wellness packages

Neck massage

Foot massage

Full-body massage

Fitness center

Evening entertainment

Spa facilities

Couples' massage

Massage

Back massage

Bike tours

Hot tub/Jacuzzi

Hand massage

Temporary art galleries

Fitness

Head massage

Spa lounge/Relaxation area

Solarium

Entertainment

Board games/Puzzles

General

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Wifi in all areas

Elevator

Safe

Hypoallergenic room available

Soundproof rooms

Smoke-free property

Pet friendly

Guest Services

Ironing service

Meeting/Banquet facilities

Valet parking

Dry cleaning

Suit press

24-hour front desk

Express check-in/out

Concierge

Shuttle service

Private check-in/out

Room service

Packed lunches

Pet bowls

Baggage storage

Tour desk

Shuttle service (additional charge)

Daily housekeeping

Business center

Laundry

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool

Outdoor furniture

Terrace

Outdoor fireplace

Outdoor pool (year-round)

Sun deck

Security/Safety

Key card access

24-hour security

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Process in place to check health of guests

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Spa

Rooftop pool

Beach umbrellas

Beach chairs/Loungers

Swimming pool

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.14

Location:

8.77

Staff:

8.91

Facilities:

8.84

Comfort:

9.01

Cleanliness:

9.01

Ismael

Dec 8, 2025 08:00:00 AM

Review Score: 9

Panama

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Great Premises, great location , clean, excellent wifi, great staff

Negative: By all means, the breakfast was poor and did not meet expectations, especially considering its cost and the overall category of the hotel. One would have expected an excellent breakfast with quality pastries, good coffee, and a proper variety of items — which unfortunately was not the case. The toasting machine was not functioning properly, the coffee was percolated rather than freshly brewed (at the very least, you would expect a decent espresso or fresh coffee), and although the Mexican food section may have been good, the rest of the offerings were quite poor.

Summary: Good

See All Reviews

Room Arrangement

Room Info	Facilities
King Suite with Panoramic View Room Type: Suite Room Size: 55 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker General Heating, Air conditioning, Interconnecting room(s) available, Ironing facilities, Safe Media & Technology Telephone, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Bathroom Slippers, Bathrobe, Hairdryer, Free toiletries Kitchen Refrigerator Living Area Sitting area, Desk Services Wake-up service Bedroom Alarm clock, Childrens' cribs View Sea view
King Room with Sunset View Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker General Heating, Air conditioning, Interconnecting room(s) available, Ironing facilities, Safe Media & Technology Telephone, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Bathroom Hairdryer, Free toiletries Kitchen Refrigerator Living Area Sitting area, Desk Services Wake-up service Bedroom Alarm clock, Childrens' cribs View Sea view
Deluxe Double Room with Sea View Room Type: Quad Room Size: 33 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker General Heating, Air conditioning, Interconnecting room(s) available, Ironing facilities, Safe Media & Technology Telephone, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Bathroom Hairdryer, Free toiletries Kitchen Refrigerator Living Area Sitting area, Desk Services Wake-up service Bedroom Alarm clock, Childrens' cribs
Two Queen Beds Room with Sunset View Room Type: Quad Room Size: 33 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker General Heating, Air conditioning, Interconnecting room(s) available, Ironing facilities, Safe Media & Technology Telephone, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Bathroom Hairdryer, Free toiletries Kitchen Refrigerator Living Area Sitting area, Desk Services Wake-up service Bedroom Alarm clock, Childrens' cribs View Sea view
King Room with Mobility and Hearing Access/Non-Smoking Room Type: Double Room Size: 34 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker General Heating, Air conditioning, Interconnecting room(s) available, Ironing facilities, Safe Media & Technology Telephone, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Bathroom Hairdryer, Free toiletries Kitchen Refrigerator Living Area Sitting area, Desk Services Wake-up service Bedroom Alarm clock, Childrens' cribs View Landmark view
King Room with View Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker General Heating, Air conditioning, Interconnecting room(s) available, Ironing facilities, Safe Media & Technology Telephone, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Bathroom Hairdryer, Free toiletries Kitchen Refrigerator Living Area Sitting area, Desk Services Wake-up service Bedroom Alarm clock, Childrens' cribs View Landmark view
King Room Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker General Heating, Air conditioning, Interconnecting room(s) available, Ironing facilities, Safe Media & Technology Telephone, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Bathroom Hairdryer, Free toiletries Kitchen Refrigerator Living Area Sitting area, Desk Services Wake-up service Bedroom Alarm clock, Childrens' cribs View Landmark view
Queen Room with Two Queen Beds and View Room Type: Quad Room Size: 33 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker General Heating, Air conditioning, Interconnecting room(s) available, Ironing facilities, Safe Media & Technology Telephone, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Bathroom Hairdryer, Free toiletries Kitchen Refrigerator Living Area Sitting area, Desk Services Wake-up service Bedroom Alarm clock, Childrens' cribs View Sea view
Premium King Room with Lake View High Floor Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Media & Technology Telephone, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels General Heating, Air conditioning, Interconnecting room(s) available Bathroom Hairdryer, Free toiletries Kitchen Refrigerator Living Area Sitting area, Desk Services Wake-up service Bedroom Alarm clock, Childrens' cribs
Premium Queen Room with Two Queen Beds and Sunset View Room Type: Quad Room Size: 33 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Media & Technology Telephone, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels General Heating, Air conditioning, Interconnecting room(s) available Bathroom Hairdryer, Free toiletries Kitchen Refrigerator Living Area Sitting area, Desk Services Wake-up service Bedroom Alarm clock, Childrens' cribs
Premium Queen Room with Two Queen Beds and Sunset Bay View Room Type: Quad Room Size: 33 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Media & Technology Telephone, Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels General Heating, Air conditioning Bathroom Hairdryer, Free toiletries Kitchen Refrigerator Living Area Sitting area, Desk Services Wake-up service Bedroom Alarm clock, Childrens' cribs
Premium Queen Room with Two Queen Beds and Sunrise View Room Type: Double Room Size: 33 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom General Key card access, Air conditioning, Suit press, Interconnecting room(s) available, Key access, Iron, Tile/Marble floor, Hypoallergenic, Soundproof, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carpeted, Trash cans, Private entrance Media & Technology Satellite channels, Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens, Walk-in closet View Landmark view, Lake view, View, Sea view Kitchen Coffee machine Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Adapter, Non-feather pillow, Feather pillow, Drying rack for clothing, Socket near the bed Exclusive services Free gym access, Concierge services, Access to private pool, Complimentary access to conference room/business areas Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer