Casa Balam Cancun | Hotel in Cancun

| 6.4 (24 Reviews) |  1 Bathroom
Downtown Cancun Hotel | Casa Balam Cancun

Hotel in Downtown Cancun, Cancun

An outdoor pool, self parking, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
Housekeeping is available on request.
Casa Balam Cancun offers 19 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include an outdoor pool.

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Amenities

Air Conditioner
Parking
Pool
Balcony/Terrace
Security/Safety
Bedding/Linens
Guest Services
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 10:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Uncovered self parking fee: mxn 150 per day early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) housekeeping fee: mxn 400 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking mobile payment options include: paypal please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts debit cards and mobile payments; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Geoffrey
Jan 9, 2026 07:21:37 AM
Review Score:   8
Summary: Pros: Self check in, large rooms, accurate photos, great location downtown near park, restaurants and bus station. Relatively quiet in the evening and morning. Some furniture near pool. Cons: weak WiFi, unheated pool, old uncomfortable pool furniture, no front desk Chatterjee at a low worse exchange rate to pay online via cars
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FAQ's

Is this Casa Balam Cancun pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Balam Cancun have a swimming pool?

Yes, this Casa Balam Cancun has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Balam Cancun?

Best-rates for the Casa Balam Cancun starts from $32 per night with includes Air Conditioner, Parking, Pool, Bedding/Linens, Balcony/Terrace, Security/Safety, Guest Services, Internet, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Balam Cancun a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Balam Cancun wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Balam Cancun has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Balam Cancun?

Based on the information reported by the owner or manager, the Casa Balam Cancun indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Balam Cancun?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD32
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