Is this Casa de Agua pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Casa de Agua?

Check-in time for Casa de Agua starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Casa de Agua have a swimming pool?

Yes, this Casa de Agua has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa de Agua?

Best-rates for the Casa de Agua starts from $226 per night with includes TV, Oceanfront, EV Charge Station, Restaurant, Breakfast, Designated Smoking Area, Accessibility, Wellness Facilities, Guest Services, Entertainment, Internet, Parking, Pool, Ocean View, Security/Safety, Sports/Activities, Spa, View, Balcony/Terrace, Transportation/Shuttle, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa de Agua a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa de Agua wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa de Agua has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa de Agua?

Based on the information reported by the owner or manager, the Casa de Agua indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa de Agua?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Casa de Agua | Hotel in Tepoztlán

Name: Casa de Agua
Address: Tepoztlán, Mexico, MX
Price range: Prices for upcoming dates start at $226 per night
Rating: 8.5

| 8.5 (197 Reviews) | 6 Bathrooms 12 Guests

Hotel in Tepoztlan, Tepoztlán

Casa de Agua has a restaurant, outdoor swimming pool, a bar and garden in Tepoztlán. Each accommodations at the 5-star hotel has mountain views, and guests can enjoy access to a sun terrace and to a hot tub. The accommodations features a room service and luggage storage for guests. All rooms in the hotel are fitted with a flat-screen TV with satellite channels. The rooms include a private bathroom, a safety deposit box and free WiFi, while some rooms are fitted with a balcony and some have pool views. At Casa de Agua each room includes bed linen and towels. Guests at the accommodations can enjoy a à la carte or an American breakfast. The nearest airport is Benito Juarez International Airport, 50 mi from Casa de Agua.

Casa de Agua is located in Tepoztlán.

This 13 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Parking, Pool, and several others. This is a 5 star rated property and has over 197 reviews with the average score of 8.5 . Coming to Tepoztlán and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 13 Bedrooms Hotel if you want to learn more about this place in Tepoztlán. These details are authentic, as they are provided by our partner, booking.com.

This Casa de Agua in Tepoztlán is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa de Agua”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Internet

Facility Overview

Breakfast

Restaurant

Snack bar

Breakfast in the room

Wine/Champagne

Parking

Parking

Private Parking

Parking on site

Electric vehicle charging station

Accessible parking

Free parking

Activities

Spa/Wellness packages

Neck massage

Foot massage

Full-body massage

Public Bath

Hand massage

Yoga classes

Horseback riding

Spa facilities

Massage

Couples' massage

Walking tours

Steam room

Back massage

Bike tours

Hiking

Head massage

Entertainment

Board games/Puzzles

General

Adults only

Non-smoking rooms

Designated smoking area

Elevator

Safe

Wifi in all areas

Guest Services

Room service

Baggage storage

Shared lounge/TV area

Airport shuttle (additional charge)

Airport shuttle

Concierge

Express check-in/out

Fax/Photocopying

Daily housekeeping

Tour desk

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool

Terrace

Outdoor furniture

Garden

Outdoor pool (year-round)

Sun deck

Security/Safety

24-hour security

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Contactless check-in/out

Spa

Heated pool

Beach chairs/Loungers

Pool bar

Swimming pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Reviews

Value for money:

7.93

Location:

8.2

Staff:

9.18

Facilities:

8.79

Comfort:

9.06

Cleanliness:

9.14

Nov 20, 2025 08:00:00 AM

Review Score: 8

Mexico

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: It was a lovely property. I came with a group and we had a great time. We loved the sauna experience and pool time. And the food was so so delicious.

Negative: The staff messed up my reservation/payment and consistently had me coming back to the front desk when I was only there for one night. So it was annoying to spend such a short visit revisiting the front desk for errors and then no apology for the time. We got it worked out, but I would have appreciated it being handled quickly on the front end or informed of the issues before arrival.

Summary: A wonderful, peaceful get away.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite with Terrace Room Type: Suite Room Size: 25 m² 1 King bed(s) Bed	Bathroom Slippers, Shower, Towels, Toilet, Body soap, Conditioner, Bathrobe, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shower cap, Guest bathroom, Shampoo, Private bathroom General Air conditioning, Trash cans, Key access, Safe Media & Technology Satellite channels, Streaming service (like Netflix), TV, Flat-screen TV, Cable channels, Pay-per-view channels Outdoors Balcony, Outdoor furniture, Terrace Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Mountain view, View Kitchen Coffee machine, Cleaning products Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Food & Drink Bottle of water, Chocolate/Cookies Room Amenities Socket near the bed, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Deluxe King Suite Room Type: Suite Room Size: 44 m² 1 King bed(s) Bed	Bathroom Slippers, Shower, Towels, Toilet, Body soap, Conditioner, Bathrobe, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shower cap, Guest bathroom, Shampoo, Private bathroom General Air conditioning, Trash cans, Key access, Safe Media & Technology Satellite channels, Streaming service (like Netflix), TV, Flat-screen TV, Cable channels, Pay-per-view channels Outdoors Balcony, Outdoor furniture, Terrace Living Area Sofa, Sitting area Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Mountain view, View Kitchen Coffee machine, Cleaning products Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Food & Drink Fruit, Bottle of water, Chocolate/Cookies Room Amenities Socket near the bed, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Presidential Suite Room Type: Suite Room Size: 91 m² 1 King bed(s) Bed	Food & Drink Fruit, Bottle of water, Chocolate/Cookies, Minibar, Wine/Champagne Bathroom Spa tub, Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Conditioner, Bathrobe, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shower cap, Guest bathroom, Shampoo, Private bathroom General Air conditioning, Trash cans, Key access, Safe Media & Technology Satellite channels, Streaming service (like Netflix), TV, Flat-screen TV, Cable channels, Pay-per-view channels Activities Hot tub Outdoors Outdoor dining area, Balcony, Outdoor furniture, Terrace Living Area Sofa, Sitting area Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Mountain view, View Kitchen Coffee machine, Wine glasses, Cleaning products Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Room Amenities Socket near the bed, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Junior Suite Room Type: Suite Room Size: 23 m² 1 King bed(s) Bed	Bathroom Slippers, Shower, Towels, Toilet, Body soap, Conditioner, Bathrobe, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shower cap, Guest bathroom, Shampoo, Private bathroom General Air conditioning, Trash cans, Key access, Safe Media & Technology Satellite channels, Streaming service (like Netflix), TV, Flat-screen TV, Cable channels, Pay-per-view channels Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Mountain view, View Kitchen Coffee machine, Cleaning products Accessibility Accessible by elevator, Upper floors accessible by elevator Pool and Spa Pool towels Food & Drink Bottle of water, Chocolate/Cookies Room Amenities Socket near the bed, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Double Room Room Type: Double Room Size: 20 m² 1 Queen bed(s) Bed	Bathroom Slippers, Shower, Towels, Toilet, Body soap, Conditioner, Bathrobe, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shower cap, Guest bathroom, Shampoo, Private bathroom General Air conditioning, Trash cans, Key access, Safe Media & Technology Satellite channels, Streaming service (like Netflix), TV, Flat-screen TV, Cable channels, Pay-per-view channels View Mountain view, View Bedroom Wardrobe or closet, Linens Kitchen Coffee machine, Cleaning products Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Food & Drink Bottle of water, Chocolate/Cookies Room Amenities Socket near the bed, Non-feather pillow Cleanliness & disinfection Hand sanitizer
Superior Suite Room Type: Suite Room Size: 44 m² 1 King bed(s) Bed	Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Conditioner, Bathrobe, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shower cap, Guest bathroom, Shampoo, Private bathroom General Air conditioning, Trash cans, Key access, Safe Media & Technology Satellite channels, Streaming service (like Netflix), TV, Flat-screen TV, Cable channels, Pay-per-view channels Outdoors Balcony, Outdoor furniture, Terrace Living Area Sitting area Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Mountain view, View Kitchen Coffee machine, Cleaning products Accessibility Accessible by elevator, Upper floors accessible by elevator Pool and Spa Pool towels Food & Drink Fruit, Bottle of water, Chocolate/Cookies Room Amenities Socket near the bed, Non-feather pillow Cleanliness & disinfection Hand sanitizer

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Casa de Agua | Hotel in Tepoztlán

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Hotel in Tepoztlan, Tepoztlán

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

General

Media & Technology

Outdoors

Bedroom

View

Kitchen

Accessibility

Pool and Spa

Food & Drink

Room Amenities

Cleanliness & disinfection

Bathroom

General

Media & Technology

Outdoors

Living Area

Bedroom

View

Kitchen

Accessibility

Pool and Spa

Food & Drink

Room Amenities

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Activities

Outdoors

Living Area

Bedroom

View

Kitchen

Accessibility

Pool and Spa

Room Amenities

Cleanliness & disinfection

Bathroom

General

Media & Technology

Bedroom

View

Kitchen

Accessibility

Pool and Spa

Food & Drink

Room Amenities

Cleanliness & disinfection

Bathroom

General

Media & Technology

View

Bedroom

Kitchen

Accessibility

Pool and Spa

Food & Drink

Room Amenities

Cleanliness & disinfection

Bathroom

General

Media & Technology

Outdoors

Living Area

Bedroom

View

Kitchen

Accessibility