CASA TORTUGA 5Th. Ave | Hotel in Playa del Carmen
Hotel in Downtown, Playa del Carmen
Hotel with a full-service spa, steps from Quinta Avenida
A full-service spa, an indoor pool, and a beach bar are available at this hotel. WiFi in public areas is free. Other amenities include spa services, concierge services, and a 24-hour front desk.
CASA TORTUGA 5Th. Ave offers 11 accommodations. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.
Amenities
Facility Overview
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Private bathroom
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Toilet paper
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Soap
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Towels
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Shampoo
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Shower
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Bed sheets
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Air conditioning (climate-controlled)
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1 beach bar
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Street parking available
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Offsite parking within 328 ft (USD 6 per day)
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Wheelchair-accessible concierge desk
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Wheelchair-accessible registration desk height (inches): 39
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible registration desk
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Front entrance ramp
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible public washroom
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Well-lit path to entrance
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Upper floors accessible by stairs only
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Free beach club
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Beach access
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Shopping
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Indoor pool
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Full-service spa
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Lockers available
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English
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Italian
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Spanish
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Designated smoking areas
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Indoor pool
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Tour/ticket assistance
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24-hour front desk
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Concierge services
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Daily housekeeping
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Available in some public areas: Free WiFi
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In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
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Available in all rooms: Free WiFi
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Spa open daily
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Massages
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Family Suite, Multiple Beds, Garden View
Room Size:
m2
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GeneralNumber of bedrooms - 1, Bed count maximum 3, Wheelchair accessible, Number of living rooms 1, Bed count minimum 3 |
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Deluxe Suite, Garden View
Room Size:
322.9 square feet m2
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GeneralSquare meters - 30, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Ping - 9.1, Bed count minimum 1, Square feet - 322.9, Bed count maximum 1 |
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Junior Suite, 1 King Bed with Sofa bed, Garden View
Room Size:
m2
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GeneralNumber of bedrooms - 1, Wheelchair accessible, Number of living rooms 1, Bed count minimum 2, Flat-panel TV, Bed count maximum 2 |
FAQ's
Is this CASA TORTUGA 5Th. Ave pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the CASA TORTUGA 5Th. Ave have a swimming pool?
Yes, this CASA TORTUGA 5Th. Ave has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in CASA TORTUGA 5Th. Ave?
Best-rates for the CASA TORTUGA 5Th. Ave starts from $44 per night with includes Child Friendly, Pool, Bedding/Linens, Bar, Internet, Air Conditioner, Designated Smoking Area, Spa, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is CASA TORTUGA 5Th. Ave a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the CASA TORTUGA 5Th. Ave wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the CASA TORTUGA 5Th. Ave has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the CASA TORTUGA 5Th. Ave?
Based on the information reported by the owner or manager, the CASA TORTUGA 5Th. Ave indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for CASA TORTUGA 5Th. Ave?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
