Cristalino Lagoon Front Hotel, Restaurant & Spa | Hotel in Bacalar

| 8.9 (261 Reviews) |  4 Bathrooms  8 Guests
Chetumal Hotel | Cristalino Lagoon Front Hotel, Restaurant & Spa

Hotel in Chetumal, Bacalar

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some accommodations with pool views, and rooms are equipped with a balcony. Chetumal International Airport is 21 miles from the property.

Cristalino Lagoon Front Hotel, Restaurant & Spa is located in Bacalar.

This 19 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Internet, Air Conditioner, and several others. This is a 5 star rated property and has over 261 reviews with the average score of 8.9 . Coming to Bacalar and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 19 Bedrooms Hotel if you want to learn more about this place in Bacalar. These details are authentic, as they are provided by our partner, booking.com.

This Cristalino Lagoon Front Hotel, Restaurant & Spa in Bacalar is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cristalino Lagoon Front Hotel, Restaurant & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Snack bar
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Wine/Champagne
Parking
  • Parking
  • Private Parking
  • Parking on site
  • Accessible parking
  • Free parking
Activities
  • Spa facilities
  • Spa
  • Massage
  • Steam room
  • Sauna
General
  • Air conditioning
  • Non-smoking rooms
  • Adults only
  • Safe
  • Wifi in all areas
  • Smoke-free property
Guest Services
  • Room service
  • Suit press
  • Baggage storage
  • Car rental
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Ironing service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Express check-in/out
  • Fax/Photocopying
  • Concierge
  • Daily housekeeping
  • Tour desk
  • Shuttle service (additional charge)
  • Shuttle service
  • Laundry
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Terrace
  • Outdoor furniture
  • Garden
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • Key card access
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Face masks for guests available
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Infinity pool
  • Heated pool
  • Beach umbrellas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are not allowed

If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the new year's gala, it is paid directly to the hotel and is mandatory for all guests, it only applies to the night of december 31. this fee includes access to the celebration, special dinner (food only) and special decoration related to the event

License number: 010-007-005088/2025

Reviews

Value for money:
8.78
Location:
9.51
Staff:
9.4
Facilities:
9.16
Comfort:
9.51
Cleanliness:
9.54
Carolina
Dec 2, 2025 08:00:00 AM
Review Score:   9
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location, view, food, the gardens, is a very beautiful hotel boutique
Negative: The smell in the room like humidity was a little intense
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Carbon monoxide sources, Ironing facilities, Fan, Smoke Alarm, Safe, Carbon monoxide detector, Trash cans, Private entrance

Outdoors

Balcony, Terrace

Media & Technology

Flat-screen TV

View

Garden view, Pool view, View

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine, Wine glasses

Room Amenities

Hypoallergenic pillow, Clothes rack, Adapter, Non-feather pillow, Socket near the bed
Deluxe Twin Room
Room Type: Twin
Room Size: 45 m2
2 Queen bed(s) Bed
Deluxe Twin Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Carbon monoxide sources, Ironing facilities, Fan, Smoke Alarm, Safe, Carbon monoxide detector, Trash cans, Private entrance

Outdoors

Balcony, Terrace

Media & Technology

Flat-screen TV

View

Garden view, Pool view, View

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine, Wine glasses

Room Amenities

Hypoallergenic pillow, Clothes rack, Adapter, Non-feather pillow, Socket near the bed
King Room with Lake View
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Carbon monoxide sources, Ironing facilities, Fan, Smoke Alarm, Safe, Carbon monoxide detector, Trash cans, Private entrance

Outdoors

Balcony, Terrace

Media & Technology

Flat-screen TV

View

Pool view, Lake view, View

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine, Wine glasses

Room Amenities

Hypoallergenic pillow, Clothes rack, Adapter, Non-feather pillow, Socket near the bed
Junior Suite
Room Type: Suite
Room Size: 92 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Carbon monoxide sources, Ironing facilities, Fan, Smoke Alarm, Safe, Carbon monoxide detector, Trash cans, Private entrance

Outdoors

Balcony, Terrace

Living Area

Sofa, Sitting area, Desk

Media & Technology

Flat-screen TV

View

Garden view, Pool view, View

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine, Wine glasses

Room Amenities

Hypoallergenic pillow, Clothes rack, Adapter, Non-feather pillow, Socket near the bed
Check Hotel Availability
Nightly rates from:
USD US $327
You will be redirected to  
Hot Deal - It has been viewed 205 times today
Not the right fit? Check out our other properties in Chetumal
Hotel Casa Tortuga Tulum Cenotes Park Inclusive From US $191
         

10.0 (4 Reviews)
Hotel
  • Air Conditioner
  • Bedding/Linens
  • Wellness Facilities
Hotel económico salceda From US $11
         

|
10.0 (6 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
Blue Palm Bacalar From US $150
         

|
10.0 (65 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Toh - TRIE Aparthotels From US $120
         

|
6.8 (31 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Grand Bliss Master Studio Room on the Riviera Maya From US $525
         

8.0 (1 Review)
Hotel
  • Air Conditioner
  • Pool
  • Wheelchair Accessible
Hotel Naomi From US $52
         

New
Apartment
  • Air Conditioner
  • Parking
  • Child Friendly
Welcome To Flying Cloud Beach Hotel From US $10,000
         

Hotel Nachancan From US $15
         

|
8.0 (26 Reviews)
Hotel
  • Parking
  • View
  • Ocean View
ENCHANTED LAGOON TOURIST From US $4,816
         

New
Hotel
  • Air Conditioner
  • Pool
  • Security/Safety
Vidanta Grand Mayan 5-Star Resort Studio From US $586
         

New
Hotel
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens
THE BLISS MASTER ROOM From US $491
         

New
Hotel
  • Air Conditioner
  • TV
  • Balcony/Terrace
Beachfront villa with private Balcony From US $398
         

MAYAN PALACE MASTER ROOM From US $369
         

New
Hotel
  • Air Conditioner
  • TV
  • Balcony/Terrace