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Roma Norte Rentals Mexico Mexico City Roma Norte

El Cortés, Member of Relais & Châteaux | Hotel in Mexico City

| 8.0 (2 Reviews) |  1 Bathroom
Roma Norte Hotel | El Cortés, Member of Relais & Châteaux

Hotel in Roma Norte, Mexico City

Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a porter/bellhop, and multilingual staff assistance are onsite.
El Cortés, Member of Relais & Châteaux offers 15 accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. 42-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include safes and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

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Amenities

Air Conditioner
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Internet
Kitchen

Facility Overview

Bathrooms
  • Soap
  • Free toiletries
  • Towels
  • Shampoo
  • Toilet paper
  • Bathrobes
  • Hair dryer
  • Private bathroom
Bedroom
  • Premium bedding
  • Memory foam mattress
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Soundproofing
  • Turndown service
  • Safe
  • Slippers
Breakfast
  • Free full breakfast available daily 8:00 AM–noon
  • 1 restaurant
  • Room service available
  • 1 bar
  • Espresso maker
  • Minibar
  • Electric kettle
Parking
  • No onsite parking available
Accessibility
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • 3 stairs to reach property
Entertainment
  • Netflix
  • 42-inch Smart TV
  • Streaming services
  • Digital channels
General
  • Elevator
  • Spanish
  • English
  • Reusable tableware only
  • Reusable cups only
  • At least 80% of food locally-sourced
  • Smoke-free property
  • Locally-owned & organized tours & activities
Guest Services
  • Soundproofed rooms
  • Daily housekeeping
  • Porter/bellhop
  • Multilingual staff
  • Turndown service
  • Concierge services
  • Luggage storage
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children 12 and younger are not allowed at this property. all guests older than 12 are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 09039529 safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jennifer
Sep 14, 2026 05:24:58 AM
Review Score:   6
Summary: I stayed at El Cortes for 4 nights over Labor Day and the experience did not live up to the hotels 5 star luxury boutique rating. Complimentary breakfast was included with my room at the attached restaurant, Lotti; however, Lotti is under separate management from the hotel. Because of this, I could not charge anything to my room, and I was charged for requesting butter and jam for my toast ($8 US dollars, which is ludicrous). I definitely felt nickel-and-dimed, which is not conducive to a 5-star hotel experience, and the food prices were unreasonably high. Additionally, the walls are paper thin, so you can hear everything happening in your neighbor's room and in the hallway outside your door. The small touches that usually come with a 5-star luxury boutique hotel are all missing. Service was spotty and inconsistent (asked for more hangers and never received any), and every day there was a new set of bugs in my room. Although the interior design of the hotel is visually pleasing, overall it was a disappointing experience for me and my friends (who had their own rooms at the hotel and experienced many issues as well). This hotel should be half as expensive as it is and marketed as a 3.5-4 star hotel.
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Room Arrangement

Room Info Facilities
Panoramic Suite, 1 King Bed, City View
Room Size: 441 square feet m2
1 King Bed
Panoramic Suite, 1 King Bed, City View

General

Square meters - 41, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Shower only, Ping - 12, Rainfall showerhead, Bed count minimum 1, Square feet - 441, Bed count maximum 1, City view
Exclusive Suite, City View
Room Size: 463 square feet m2
1 King Bed
Exclusive Suite, City View

General

Square meters - 43, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 13, Rainfall showerhead, Bed count minimum 1, Square feet - 463, Bed count maximum 1, City view
Classic Room, Balcony
Room Size: 205 square feet m2
1 Queen Bed
Classic Room, Balcony

General

Square feet - 205, Ping - 6, Square meters - 19, Number of bedrooms - 1, Shower only, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 Queen Bed, City View
Room Size: 269 square feet m2
1 Queen Bed
Superior Room, 1 Queen Bed, City View

General

Ping - 8, Square feet - 269, Number of bedrooms - 1, Shower only, Square meters - 25, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Superior Room, 1 King Bed, City View
Room Size: 334 square feet m2
1 King Bed
Superior Room, 1 King Bed, City View

General

Square meters - 31, Ping - 9, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Shower only, Rainfall showerhead, Square feet - 334, Bed count minimum 1, Bed count maximum 1, City view
Suite, Patio
Room Size: 441 square feet m2
1 King Bed
Suite, Patio

General

Square meters - 41, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Yard, Shower only, Ping - 12, Rainfall showerhead, Bed count minimum 1, Square feet - 441, Bed count maximum 1
Classic Room, 1 Queen Bed
Room Size: 269 square feet m2
1 Queen Bed
Classic Room, 1 Queen Bed

General

Ping - 8, Square feet - 269, Number of bedrooms - 1, Shower only, Square meters - 25, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 King Bed, Balcony, City View
Room Size: 291 square feet m2
1 King Bed
Superior Room, 1 King Bed, Balcony, City View

General

Ping - 8, No rollaway/extra beds, Square feet - 291, No cribs (infant beds), Number of bedrooms - 1, Shower only, Square meters - 27, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Roma Norte hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Roma Norte hotel starts from $569 per night with includes Internet, Air Conditioner, Wellness Facilities, Restaurant, Bar, Breakfast, Kitchen, Wheelchair Accessible, Accessibility, Security/Safety, Bedding/Linens, Toiletries, Guest Services, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Roma Norte hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Roma Norte hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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