Grand Palladium Colonial Resort & Spa - All Inclusive | Resort in Akumal

| 6.9 (96 Reviews) |  4 Bathrooms  16 Guests
Tankah Resort | Grand Palladium Colonial Resort & Spa - All Inclusive

Resort in Tankah, Akumal

Located in Akumal, a 12-minute walk from Kantenah Beach, Grand Palladium Colonial Resort & Spa - All Inclusive provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The property has a shared lounge, room service and currency exchange for guests. All rooms are equipped with a coffee machine, a flat-screen TV and free WiFi, while some rooms come with a balcony and some have pool views. Guests at the resort can enjoy a buffet breakfast. Grand Palladium Colonial Resort & Spa - All Inclusive has a playground. You can play pool, table tennis and darts at this 5-star resort, and the area is popular for snorkeling. With staff speaking English and Spanish, information is available at the reception. Playa del Carmen Maritime Terminal is 19 miles from the accommodation, while ADO International Bus Station is 19 miles away. Cozumel International Airport is 29 miles from the property.

Grand Palladium Colonial Resort & Spa - All Inclusive is located in Akumal.

This 658 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Accessibility, Security/Safety, and several others. This is a 5 star rated property and has over 96 reviews with the average score of 6.9 . Coming to Akumal and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 658 Bedrooms Resort if you want to learn more about this place in Akumal. These details are authentic, as they are provided by our partner, booking.com.

This Grand Palladium Colonial Resort & Spa - All Inclusive in Akumal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Palladium Colonial Resort & Spa - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Coffee house on site
  • Bar
  • Restaurant
  • Snack bar
  • Kids' meals
  • Fruit
  • Wine/Champagne
Parking
  • Free parking
  • Parking
  • Private Parking
  • Parking on site
Activities
  • Manicure
  • Spa facilities
  • Pedicure
  • Canoeing
  • Darts
  • Hot tub/Jacuzzi
  • Themed dinners
  • Aerobics
  • Windsurfing
  • Hairstyling
  • Karaoke
  • Facial treatments
  • Beach
  • Spa
  • Fitness center
  • Game room
  • Ping-pong
  • Public Bath
  • Sauna
  • Beachfront
  • Body scrub
  • Entertainment staff
  • Spa lounge/Relaxation area
  • Spa/Wellness packages
  • Massage
  • Pool table
  • Bingo
  • Beauty services
  • Body treatments
  • Snorkeling
  • Foot bath
  • Tennis court
  • Tennis equipment
  • Water sports facilities on site
  • Evening entertainment
  • Water park
  • Diving
  • Kids' club
  • Makeup services
  • Turkish/Steam Bath
  • Mini golf
  • Haircut
  • Live music/Performance
  • Archery
  • Massage chair
  • Fitness
  • Playground
  • Solarium
Entertainment
  • Indoor play area
  • Board games/Puzzles
  • Outdoor play equipment for kids
General
  • Facilities for disabled guests
  • Chapel/Shrine
  • Air conditioning
  • Designated smoking area
  • Non-smoking rooms
  • Safe
Guest Services
  • Fax/Photocopying
  • Private check-in/out
  • Daily housekeeping
  • Car rental
  • Express check-in/out
  • Tour desk
  • ATM on site
  • Baggage storage
  • Concierge
  • Room service
  • Hair/Beauty salon
  • Grocery deliveries
  • Meeting/Banquet facilities
  • Shared lounge/TV area
  • Currency exchange
  • Business center
  • Laundry
  • 24-hour front desk
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool
  • Outdoor furniture
  • Terrace
  • Outdoor pool (year-round)
  • Garden
  • Sun deck
Security/Safety
  • 24-hour security
  • Fire extinguishers
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Key card access
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Pool bar
  • Kids' pool
  • Beach umbrellas
  • Swimming pool
  • Waterslide
  • Swimming pool toys
  • Pool with view

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Environmental fee not included – payable at check-in, per person, per nightguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, in the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:
7.22
Location:
8.22
Staff:
7.97
Facilities:
8.03
Comfort:
8.06
Cleanliness:
8.16
Dawson
Nov 9, 2025 08:00:00 AM
Review Score:   7
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The grounds, pools and facilities were fantastic. Everything was very well kept, we loved the mangrove and jungle walkways between Facilities, the numerous pools were all great. We benefitted from the booking.com upgrade to VIP allowing us to use the adult only TRS complex and restaurants were which all brilliant. Buffet was great with a vast variety of food and the a la carte restaurant we tried served good quality food (but portions a little small for us). The numerous bars around were all great with quick service, generous measures and limited queues. Overall the hotel complex and facilities were really great.
Negative: The reason for the lower ratings this hotel receives than I think it should all relate to the rooms themselves and unfortunately I have to agree. The rooms are extremely dated, the safe did not work, the air-conditioning was useless and I suffered an extremely hot and uncomfortable sleep. The bathroom has fixtures not well secured, the bath was heavily scratched. We stayed for just one night between a flight and therefore the accommodation quality was not too important, but if you stay for 2 weeks I cannot recommend this hotel. Stay in the much newer Grand Palladium hotels that share the same grounds and you'll have an amazing stay.
Summary: Incredible hotel let down by old rooms
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Garden View
Room Type: Double
Room Size: 37 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Deluxe Garden View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Bathtub or shower, Conditioner, Body soap, Hairdryer, Shampoo, Free toiletries, Towels, Bathtub, Toilet paper, Private bathroom, Shower

General

Ironing facilities, Mosquito net, Smoke Alarm, Air conditioning, Iron, Safe, Trash cans, Key card access, Fan

Media & Technology

Telephone, Radio, Pay-per-view channels, TV, Flat-screen TV, iPod dock, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sitting area, Desk, Sofa

View

Garden view, View

Bedroom

Alarm clock, Wardrobe or closet

Kitchen

Coffee machine

Room Amenities

Drying rack for clothing, Socket near the bed

Accessibility

Toilet with grab rails, Emergency cord in bathroom

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Junior Suite Garden View
Room Type: Suite
Room Size: 42 m2
2 Full bed(s) Bed
1 Sofa bed Bed
Junior Suite Garden View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Bathtub or shower, Conditioner, Body soap, Hairdryer, Shampoo, Bathrobe, Free toiletries, Slippers, Towels, Bathtub, Toilet paper, Private bathroom, Spa tub, Shower

General

Ironing facilities, Mosquito net, Smoke Alarm, Air conditioning, Iron, Safe, Trash cans, Key card access, Fan

Media & Technology

Telephone, Radio, Pay-per-view channels, TV, Flat-screen TV, iPod dock, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk, Sofa

View

Garden view, View

Bedroom

Alarm clock, Wardrobe or closet

Kitchen

Coffee machine

Room Amenities

Drying rack for clothing, Socket near the bed, Sofa bed

Accessibility

Emergency cord in bathroom

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Junior Suite Poolside
Room Type: Double
Room Size: 42 m2
2 King bed(s) Bed
1 King bed(s) Bed
Junior Suite Poolside

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Bathtub or shower, Conditioner, Body soap, Hairdryer, Shampoo, Bathrobe, Free toiletries, Slippers, Towels, Bathtub, Toilet paper, Private bathroom, Spa tub, Shower

General

Ironing facilities, Mosquito net, Smoke Alarm, Air conditioning, Iron, Safe, Trash cans, Key card access, Fan

Media & Technology

Telephone, Radio, Pay-per-view channels, TV, Flat-screen TV, iPod dock, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk, Sofa

View

Garden view, View, Pool view

Bedroom

Alarm clock, Wardrobe or closet

Kitchen

Coffee machine

Room Amenities

Drying rack for clothing, Socket near the bed, Sofa bed

Accessibility

Emergency cord in bathroom

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Romance Villa Suite Poolside Adults Only
Room Type: Suite
Room Size: 59 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Bathtub or shower, Conditioner, Body soap, Hairdryer, Shampoo, Bathrobe, Free toiletries, Slippers, Towels, Bathtub, Toilet paper, Private bathroom, Spa tub, Shower

General

Ironing facilities, Mosquito net, Smoke Alarm, Air conditioning, Iron, Safe, Trash cans, Key card access, Fan

Media & Technology

Telephone, Radio, Pay-per-view channels, TV, Flat-screen TV, iPod dock, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk, Sofa

View

Lake view, View

Bedroom

Alarm clock, Wardrobe or closet

Kitchen

Coffee machine

Room Amenities

Drying rack for clothing, Socket near the bed

Accessibility

Emergency cord in bathroom

Pool and Spa

Pool towels

Cleanliness & disinfection

Hand sanitizer
Deluxe Room
Room Type: Double
Room Size: 37 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Deluxe Room

Bathroom

Toilet, Bathtub or shower, Hairdryer, Free toiletries, Towels, Toilet paper, Shower

Media & Technology

Telephone, Flat-screen TV, TV, Cable channels

General

Air conditioning

Services

Wake-up service

Kitchen

Coffee machine

Room Amenities

Socket near the bed
Check Resort Availability
Nightly rates from:
USD US $632
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