Is this Tankah resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Tankah resort?

Check-in time for Tankah resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Tankah resort have a swimming pool?

Yes, this Tankah resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tankah resort?

Best-rates for the Tankah resort starts from $599 per night with includes Parking, Restaurant, Toiletries, Spa, Business Services, Sports/Activities, Wellness Facilities, Security/Safety, Bar, Accessibility, Transportation/Shuttle, Bedding/Linens, TV, Ocean View, Oceanfront, Guest Services, Entertainment, Breakfast, Internet, Laundry, Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Designated Smoking Area, Child Friendly, Hot Tub, Pool, View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Tankah resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tankah resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tankah resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tankah resort?

Based on the information reported by the owner or manager, the Tankah resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tankah resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Palladium Kantenah Resort & Spa - All Inclusive | Resort in Akumal

| 9.0 (50 Reviews) | 6 Bathrooms 26 Guests

Tankah Resort | Grand Palladium Kantenah Resort & Spa - All Inclusive

Resort in Tankah, Akumal

Located in Akumal, a 12-minute walk from Kantenah Beach, Grand Palladium Kantenah Resort & Spa - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The property provides a shared lounge, room service and currency exchange for guests. Free WiFi is accessible to all guests, while some rooms also feature a balcony. Guests at the resort can enjoy a buffet breakfast. At Grand Palladium Kantenah Resort & Spa - All Inclusive guests are welcome to use a Turkish bath. You can play pool, table tennis and darts at this 5-star resort, and the area is popular for snorkeling. Speaking English and Spanish at the reception, staff are always on hand to help. Playa del Carmen Maritime Terminal is 19 miles from the accommodation, while ADO International Bus Station is 19 miles from the property. Cozumel International Airport is 29 miles away.

Grand Palladium Kantenah Resort & Spa - All Inclusive is located in Akumal.

This 674 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Parking, Restaurant, and several others. This is a 5 star rated property and has over 50 reviews with the average score of 9 . Coming to Akumal and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 674 Bedrooms Resort if you want to learn more about this place in Akumal. These details are authentic, as they are provided by our partner, booking.com.

This Grand Palladium Kantenah Resort & Spa - All Inclusive in Akumal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Palladium Kantenah Resort & Spa - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Fruit

Kids' meals

Kid-friendly buffet

Coffee house on site

Restaurant

Snack bar

Parking

Free parking

Private Parking

Parking

Parking on site

Activities

Makeup services

Spa facilities

Bingo

Tennis court

Playground

Fitness

Massage chair

Manicure

Windsurfing

Aerobics

Ping-pong

Water park

Game room

Entertainment staff

Live music/Performance

Body scrub

Beachfront

Pedicure

Kids' club

Fitness center

Body treatments

Tennis equipment

Snorkeling

Solarium

Foot bath

Nightclub/DJ

Archery

Evening entertainment

Mini golf

Sauna

Hot tub/Jacuzzi

Turkish/Steam Bath

Facial treatments

Karaoke

Beach

Spa/Wellness packages

Spa lounge/Relaxation area

Massage

Public Bath

Haircut

Pool table

Water sports facilities on site

Hairstyling

Themed dinners

Beauty services

Darts

Entertainment

Indoor play area

Outdoor play equipment for kids

Board games/Puzzles

General

Facilities for disabled guests

Designated smoking area

Wifi in all areas

Chapel/Shrine

Air conditioning

Safe

Non-smoking rooms

Guest Services

Car rental

Hair/Beauty salon

Baggage storage

Grocery deliveries

Fax/Photocopying

Currency exchange

Business center

Shared lounge/TV area

Private check-in/out

Tour desk

Concierge

24-hour front desk

Daily housekeeping

Express check-in/out

ATM on site

Laundry

Meeting/Banquet facilities

Room service

Invoice provided

Internet

Free Wifi

Internet

Wifi

Outdoors

Garden

Terrace

Sun deck

Outdoor furniture

Outdoor pool (year-round)

Outdoor pool

Security/Safety

Security alarm

Fire extinguishers

24-hour security

Key card access

CCTV in common areas

Smoke alarms

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

First aid kits available

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Cashless payment available

Spa

Swimming pool

Waterslide

Pool bar

Beach chairs/Loungers

Beach umbrellas

Kids' pool

Pool with view

Swimming pool toys

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Please note environmental fee not included –payable at check in, per person, per night.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, in the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:

7.09

Location:

8.28

Staff:

7.73

Facilities:

Comfort:

7.82

Cleanliness:

7.91

Advait

Oct 23, 2025 07:00:00 AM

Review Score: 9

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: This is an excellent property for someone looking for a tropical experience and willing to compromise a bit on wanting a pristine beach with blue, turquoise waters that you would get in the hotel zone or Isla Mujeres. The beach is lined with palm trees and picturesque. There was quite a bit of sargassum, which was not all that bad except for a few spots where it had turned black. We had a Family Selection - Junior Suite, garden facing. The room was spacious and comfortable. Please note that they have "Double Beds" and not "Queen Beds" as mentioned on the Booking site. Also, the sofa bed is small, which only a young child could probably sleep on - but I would advise against considering it as a bed. But still the overall room experience was excellent. There was a private butler assigned to us and they took excellent care of us. The staff is very friendly and courteous. Food (All-inclusive) is amazing and a plus for the resort, but we didn't get reservations to a couple of popular restaurants - Japanese - Hibachi for example. Animals roam around freely here - Iguanas, big rats, Coati. Spotting flamingos along the eco tour was fun. Lot's of tropical trees gives the place a bit of a jungle vibe.

Negative: If there was a crew cleaning the sargassum, that would have been nice. Also, not having queen beds and sleeping on double beds as a couple was a bit challenging. The palapas at the beach were free, but there was charge for the more luxurious cabanas/loungers.

Summary: Ideal property if you want a tropical experience, with excellent food and customer service.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room Room Type: Double Room Size: 37 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Bathrobe, Private bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Shower cap, Hairdryer, Shower, Slippers, Spa tub, Bathtub, Conditioner, Toilet paper, Toilet General Key card access, Trash cans, Ironing facilities, Air conditioning, Smoke Alarm, Safe, Iron, Suit press Media & Technology Telephone, Flat-screen TV, TV, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Terrace Living Area Sitting area, Sofa, Desk View Garden view, View Bedroom Linens, Wardrobe or closet, Alarm clock Kitchen Coffee machine Room Amenities Socket near the bed, Drying rack for clothing, Sofa bed Pool and Spa Pool towels Cleanliness & disinfection Hand sanitizer
Family Selection Junior Suite Garden View Room Type: Family Room Size: 37 m² 1 Sofa bed Bed 2 Queen bed(s) Bed 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Bathrobe, Private bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Shower cap, Hairdryer, Shower, Slippers, Spa tub, Bathtub, Conditioner, Toilet paper, Toilet General Key card access, Trash cans, Ironing facilities, Air conditioning, Smoke Alarm, Safe, Iron, Suit press Media & Technology Telephone, Flat-screen TV, TV, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony Living Area Sitting area, Sofa, Desk View Garden view, View Bedroom Linens, Wardrobe or closet, Alarm clock Kitchen Coffee machine Room Amenities Socket near the bed, Drying rack for clothing, Sofa bed Pool and Spa Pool towels Exclusive services Access to private pool Cleanliness & disinfection Hand sanitizer
Family Selection Junior Suite Swim-up Room Type: Family Room Size: 37 m² 1 Sofa bed Bed 2 Queen bed(s) Bed 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Bathrobe, Private bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Shower cap, Hairdryer, Shower, Slippers, Spa tub, Bathtub, Conditioner, Toilet paper, Toilet General Key card access, Trash cans, Ironing facilities, Air conditioning, Smoke Alarm, Safe, Iron, Suit press Media & Technology Telephone, Flat-screen TV, TV, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Living Area Sitting area, Sofa, Desk View Pool view, View Bedroom Linens, Wardrobe or closet, Alarm clock Kitchen Coffee machine Room Amenities Socket near the bed, Drying rack for clothing, Sofa bed Pool and Spa Pool with a view, Pool towels Exclusive services Access to private pool Cleanliness & disinfection Hand sanitizer
Family Selection Suite Beachside Room Type: Suite Room Size: 103 m² 1 Sofa bed Bed 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Bathrobe, Private bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Shower cap, Hairdryer, Shower, Slippers, Spa tub, Bathtub, Conditioner, Toilet paper, Toilet General Key card access, Trash cans, Ironing facilities, Air conditioning, Smoke Alarm, Safe, Iron, Suit press Media & Technology Telephone, Flat-screen TV, TV, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony Living Area Sitting area, Sofa, Desk View View Bedroom Linens, Wardrobe or closet, Alarm clock Kitchen Coffee machine Room Amenities Socket near the bed, Drying rack for clothing, Sofa bed Pool and Spa Pool towels Exclusive services Access to private pool Cleanliness & disinfection Hand sanitizer
Junior Suite Garden View Room Type: Twin/Double Room Size: 37 m² 1 King bed(s) Bed 2 Full bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Bathrobe, Private bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Shower cap, Hairdryer, Shower, Slippers, Spa tub, Bathtub, Conditioner, Toilet paper, Toilet General Key card access, Trash cans, Ironing facilities, Air conditioning, Smoke Alarm, Safe, Iron, Suit press Media & Technology Telephone, Flat-screen TV, TV, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Terrace Living Area Sitting area, Sofa, Desk View Pool view, Garden view, View Bedroom Linens, Wardrobe or closet, Alarm clock Kitchen Coffee machine Room Amenities Socket near the bed, Drying rack for clothing, Sofa bed Pool and Spa Pool towels Cleanliness & disinfection Hand sanitizer
Family Selection Junior Suite Rooftop Private Pool Room Type: Family Room Size: 103 m² 1 Sofa bed Bed 2 Queen bed(s) Bed 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Bathrobe, Private bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Shower cap, Hairdryer, Shower, Slippers, Spa tub, Bathtub, Conditioner, Toilet paper, Toilet General Key card access, Trash cans, Ironing facilities, Air conditioning, Smoke Alarm, Safe, Iron, Suit press Media & Technology Telephone, Flat-screen TV, TV, Pay-per-view channels, Cable channels Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Living Area Sitting area, Sofa, Desk View Pool view, View Bedroom Linens, Wardrobe or closet, Alarm clock Kitchen Coffee machine Outdoors Terrace Room Amenities Socket near the bed, Drying rack for clothing, Sofa bed Pool and Spa Rooftop pool, Plunge Pool, Pool towels Exclusive services Access to private pool Cleanliness & disinfection Hand sanitizer
Double Room Room Type: Double 1 Twin bed(s) Bed 2 Full bed(s) Bed