Hacienda Real del Caribe | Hotel in Playa del Carmen
Hotel in Downtown, Playa del Carmen
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a coffee shop/cafe, and concierge services are onsite.
Hacienda Real del Caribe offers 58 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with cable channels.
Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Facility Overview
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Bathtub or shower
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Hair dryer
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Private bathroom
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Towels
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Deep soaking bathtub
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Free toiletries
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Blackout drapes/curtains
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Ceiling fan
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Premium bedding
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Air conditioning
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Bed sheets
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Desk
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Safe
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Free local calls
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Phone
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Iron/ironing board
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Room service available
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1 bar
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Continental breakfast available for a fee daily 8:00 AM–11:30 AM: USD 10 for adults and USD 8 for children
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1 restaurant and 1 coffee shop/cafe
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Minibar
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24-hour roundtrip airport shuttle (surcharge)
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Airport shuttle on request
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No onsite parking available
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Area shuttle (surcharge)
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Stair-free path to entrance
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Wheelchair-accessible registration desk
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Wheelchair accessible (may have limitations)
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible path to elevator
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Accessible airport shuttle
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Wheelchair-accessible pool
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Elevator
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Tile flooring in room
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Beach access
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Outdoor pool
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Cable channels
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Plasma TV
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Free newspapers in lobby
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Front-desk safe
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Elevator
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Spanish
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French
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Portuguese
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Italian
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English
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Designated smoking areas
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Outdoor pool
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24-hour front desk
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Tour/ticket assistance
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Concierge services
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Luggage storage
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Daily housekeeping
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Available in some public areas: Free WiFi
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Garden
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Rooftop terrace
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 008-007-005710/2025 safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Junior Suite
Room Size:
m2
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GeneralNumber of bedrooms - 1, Bed count minimum 1, Bed count maximum 2 |
|
Standard superior queen
Room Size:
m2
|
GeneralNumber of bedrooms - 1, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1 |
|
Standard double queen
Room Size:
65 square feet m2
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GeneralNumber of bedrooms - 1, Square meters - 6, Soundproofed, Square feet - 65, Hand-held showerhead, Local maps, Wheelchair accessible, Bed count minimum 2, Ping - 1.83, Bed count maximum 2 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Hacienda Real del Caribe has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Hacienda Real del Caribe starts from $46 per night with includes Bedding/Linens, Restaurant, Guest Services, Child Friendly, Pool, Wheelchair Accessible, Transportation/Shuttle, Bar, Toiletries, Internet, Designated Smoking Area, Wellness Facilities, Balcony/Terrace, Breakfast, Laundry, Air Conditioner, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Hacienda Real del Caribe is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Hacienda Real del Caribe indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
