Is this Winston - Salem hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Winston - Salem hotel?

Check-in time for Winston - Salem hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Winston - Salem hotel have a swimming pool?

No, this Winston - Salem hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Winston - Salem hotel?

Best-rates for the Winston - Salem hotel starts from $134 per night with includes Business Services, Wellness Facilities, Restaurant, Guest Services, Eco Friendly, Child Friendly, Air Conditioner, Accessibility, Entertainment, Laundry, Parking, Balcony/Terrace, Bar, Kitchen, Bedding/Linens, Fireplace/Heating, Toiletries, Breakfast, Internet, Wheelchair Accessible, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Winston - Salem hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Winston - Salem hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Winston - Salem hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Winston - Salem hotel?

Based on the information reported by the owner or manager, the Winston - Salem hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Winston - Salem hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Garden Inn Winston-Salem/Hanes Mall | Hotel in Winston-Salem

Name: Hilton Garden Inn Winston-Salem/Hanes Mall
Address: Winston-Salem, North Carolina, United States, US
Price range: Prices for upcoming dates start at $134 per night
Rating: 8.8

| 8.8 (721 Reviews) | 1 Bathroom

Winston - Salem Hotel | Hilton Garden Inn Winston-Salem/Hanes Mall

Hotel in Winston - Salem, Winston-Salem

Hotel with free parking, near Hanes Mall
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hilton Garden Inn Winston-Salem/Hanes Mall offers 112 accommodations with iPod docking stations and coffee/tea makers. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Eco Friendly

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Designer toiletries

Private bathroom

Bathtub or shower

Hair dryer

Toothbrush and toothpaste (on request)

Towels

Toilet paper

Soap

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Heating (climate-controlled)

Select Comfort bed

Hypo-allergenic bedding

Down comforter

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Pillow menu

Connecting rooms available

LED light bulbs

Soundproofing

Energy-saving switches

Mobile key entry

Laptop-friendly workspace

Phone

Free local calls

Desk

Iron/ironing board

Water-efficient toilets only

Desk chair

Recycling

Water-efficient showers only

Eco-friendly cleaning products used

Breakfast

1 restaurant

1 bar

Coffee/tea in common area(s)

Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12.95 for adults and USD 6.95 for children

Room service available

Coffee/tea maker

Refrigerator

Microwave

Parking

Wheelchair-accessible parking and van parking available

Free self parking on site

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

Handrails in stairways

Wheelchair-accessible public washroom

Lever door handles

Pool hoist on site

Wheelchair-accessible lounge

Front entrance ramp

Stairway handrail height (inches): 36

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible van parking

Visual fire alarm

Wheelchair-accessible parking

Assistive listening devices available

Wheelchair-accessible registration desk height (inches): 36

7 on-site accessible parking spaces

Elevator door width (inches): 42

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Braille signage

Pool access ramp on site

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Golfing

24-hour fitness center

Entertainment

42-inch flat-screen TV

Hulu

Pay movies

Premium channels

Netflix

Streaming services

Cable channels

General

Meeting rooms - 3

24-hour business center

Conference space

Computer station

Ballroom

Elevator

ATM/banking services

Water dispenser

Front-desk safe

English

Vegetarian dining options

Vegan dining options

Comprehensive recycling policy

Comprehensive food waste policy

Fireplace in lobby

At least 80% lighting from LEDs

TV in lobby

At least 80% of food locally-sourced

Guest Services

Free cribs/infant beds

Microwave

Snack bar/deli

Refrigerator

Laundry facilities

Soundproofed rooms

Daily housekeeping

24-hour front desk

Luggage storage

Laundry facilities

Dry cleaning service

Internet

In-room WiFi speed: 50+ Mbps

Available in all rooms: WiFi (USD 4.95 per night), Free wired Internet

Available in some public areas: Free WiFi

Outdoors

Outdoor furniture

Outdoor entertainment area

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 3 am contactless check-in available minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 12.95 for adults and usd 6.95 for children fee for in-room wireless internet: usd 4.95 per night (rates may vary) pet fee: usd 75 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 75 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts major credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property uses eco-friendly cleaning products

Reviews

Dorothy

Dec 7, 2025 10:05:46 PM

Review Score: 10

Summary: Clean rooms and nice staff. Would stay here again.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed, Accessible Room Size: m² 1 King Bed	General Number of bedrooms - 0, Wheelchair-width doorways, Toilet grab bar height (centimeters) - 91, Grab bar - near toilet, Doorway wheelchair width (centimeters) - 91, Lowered locks/deadbolt, Roll-in shower width (centimeters) - 122, Shower grab bar height (inches) - 36, Doorway wheelchair width (inches) - 36, Shower grab bar height (centimeters) - 91, Toilet grab bar height (inches) - 36, Roll-in shower width (inches) - 48, Bed count minimum 1, Low counters/sink height (inches) - 36, Number of living rooms 0, Grab bar - in shower, Low-height counters/sink, Raised toilet seat, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Wheelchair accessible, Lowered peephole/view port in door, Low counters/sink height (centimeters) - 91, Roll-in shower, Bed count maximum 1
Room, 1 King Bed Room Size: 333 square feet m² 1 King Bed	General Square meters - 31, Number of living rooms 0, Ping - 9.64, Number of bedrooms - 0, Square feet - 333, Extra bed count 0, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds Room Size: 333 square feet m² 2 Queen Beds	General Square meters - 31, Number of living rooms 0, Ping - 9.64, Number of bedrooms - 0, Square feet - 333, Extra bed count 0, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds, Accessible, Bathtub (Mobility) Room Size: m² 2 Queen Beds	General Bathtub grab bar height (inches) - 36, Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Toilet grab bar height (centimeters) - 91, Grab bar - in bathtub, Grab bar - near toilet, Doorway wheelchair width (centimeters) - 91, Lowered locks/deadbolt, Shower grab bar height (inches) - 36, Doorway wheelchair width (inches) - 36, Telephone accessibility kit, Shower grab bar height (centimeters) - 91, Toilet grab bar height (inches) - 36, Height-adjusted amenities, Low counters/sink height (inches) - 36, Bed count minimum 2, Number of living rooms 0, Grab bar - in shower, Low-height counters/sink, Raised toilet seat, Raised toilet seat height (inches) - 16, Bathtub grab bar height (centimeters) - 91, Hand-held showerhead, Raised toilet seat height (centimeters) - 41, Wheelchair accessible, Accessible bathtub, Lowered peephole/view port in door, Low counters/sink height (centimeters) - 91, Bed count maximum 2
Room, 1 King Bed, Accessible, Bathtub (Mobility) Room Size: 333 square feet m² 1 King Bed	General Bathtub grab bar height (inches) - 36, Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Grab bar - in bathtub, Grab bar - near toilet, Doorway wheelchair width (centimeters) - 91, Lowered locks/deadbolt, Square meters - 31, Shower grab bar height (inches) - 36, Doorway wheelchair width (inches) - 36, Telephone accessibility kit, Shower grab bar height (centimeters) - 91, Toilet grab bar height (inches) - 35, Height-adjusted amenities, Bed count minimum 1, Low counters/sink height (inches) - 36, Number of living rooms 0, Grab bar - in shower, Low-height counters/sink, Raised toilet seat, Bathtub grab bar height (centimeters) - 91, Hand-held showerhead, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Square feet - 333, Wheelchair accessible, Toilet grab bar height (centimeters) - 89, Accessible bathtub, Ping - 10, Lowered peephole/view port in door, Low counters/sink height (centimeters) - 91, Bed count maximum 1