Is this Tulum City Center hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Tulum City Center hotel?

Check-in time for Tulum City Center hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Tulum City Center hotel have a swimming pool?

Yes, this Tulum City Center hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tulum City Center hotel?

Best-rates for the Tulum City Center hotel starts from $56 per night with includes Transportation/Shuttle, Business Services, Restaurant, Air Conditioner, Wheelchair Accessible, Security/Safety, Bar, Pet Friendly, View, Accessibility, Spa, Entertainment, Child Friendly, Internet, Kitchen, Parking, Pool, Laundry, Guest Services, Breakfast, Balcony/Terrace, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Tulum City Center hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tulum City Center hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tulum City Center hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tulum City Center hotel?

Based on the information reported by the owner or manager, the Tulum City Center hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tulum City Center hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Tulum by IHG | Hotel in Tulum

Name: Holiday Inn Tulum by IHG
Address: Tulum, Mexico, MX
Price range: Prices for upcoming dates start at $56 per night
Rating: 8.4

| 8.4 (79 Reviews) | Pet Friendly 12 Bathrooms 33 Guests

Tulum City Center Hotel | Holiday Inn Tulum by IHG

Hotel in Tulum City Center, Tulum

Located in Tulum, 4 miles from Tulum Archeological Site, Holiday Inn Tulum by IHG has accommodations with an outdoor swimming pool, free private parking, a fitness center and a terrace. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is 2.4 miles from Tulum Bus station, and within 0.8 miles of the city center. The rooms come with a flat-screen TV with cable channels, a coffee machine, a shower, free toiletries and a closet. Some rooms have a kitchenette with a dishwasher, a minibar and a stovetop. Continental and American breakfast options are available at the hotel. Speaking English and Spanish at the 24-hour front desk, staff are always on hand to help. Parque Nacional Tulum is 2.8 miles from Holiday Inn Tulum by IHG, while Bus station Tulum Ruins is 3.5 miles from the property. Tulum International Airport is 24 miles away.

Holiday Inn Tulum by IHG is located in Tulum.

This 107 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, View, Security/Safety, and several others. This is a 4 star rated property and has over 79 reviews with the average score of 8.4 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 107 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Tulum by IHG in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Tulum by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Restaurant

Coffee house on site

Kids' meals

Snack bar

Special diet meals (on request)

Wine/Champagne

Parking

Parking on site

Parking

Private Parking

Free parking

Accessibility

Raised toilet

Toilet with grab rails

Wheelchair accessible

Lowered sink

Activities

Happy hour

Fitness

Spa facilities

Fitness center

Entertainment

Outdoor play equipment for kids

General

Convenience store on site

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Elevator

Family rooms

Safe

Wifi in all areas

Smoke-free property

Pet friendly

Guest Services

Packed lunches

Suit press

Baggage storage

Car rental

Meeting/Banquet facilities

24-hour front desk

Express check-in/out

Fax/Photocopying

Concierge

Daily housekeeping

Tour desk

Private check-in/out

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool (year-round)

Outdoor pool

Outdoor furniture

Terrace

Security/Safety

Key card access

24-hour security

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Staff follow all safety protocols as directed by local authorities

First aid kits available

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Spa

Rooftop pool

Pool with view

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Special conditions

Payment Policy

Credit card required

Pet Policy

Pets are allowed and charges may apply.

License number: 009-007-007255/2025

Reviews

Value for money:

8.39

Location:

8.57

Staff:

8.8

Facilities:

8.38

Comfort:

8.8

Cleanliness:

8.7

Tyshawn

Nov 29, 2025 08:00:00 AM

Review Score: 10

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Room was clean with hot shower

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double Room with Two Double Beds Room Type: Double Room Size: 30 m² 2 Full bed(s) Bed	Bathroom Body soap, Shower, Towels, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Walk-in shower, Hairdryer, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Smoke Alarm, Trash cans, Private entrance Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Dryer, Coffee machine, Cleaning products View City view Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Hearing accessible Room Amenities Clothes rack Pool and Spa Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Standard Room Room Type: Double Room Size: 30 m² 1 Twin bed(s) Bed	Bathroom Body soap, Shower, Towels, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Walk-in shower, Hairdryer, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Smoke Alarm, Trash cans, Private entrance Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Dryer, Coffee machine, Cleaning products View City view Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Hearing accessible Room Amenities Clothes rack Pool and Spa Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
King Suite Room Type: Suite Room Size: 36 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Bottle of water Bathroom Body soap, Shower, Towels, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Walk-in shower, Hairdryer, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Smoke Alarm, Trash cans, Private entrance Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Dishwasher, Coffee machine, Kitchenware, Kitchenette, Stovetop, Cleaning products Outdoors Private pool, Balcony, Outdoor furniture Living Area Sofa, Dining area, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Hearing accessible Room Amenities Clothes rack Pool and Spa Pool with a view, Pool towels Physical distancing Single-room AC for guest accommodation
Standard King Room Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Walk-in shower, Hairdryer, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Smoke Alarm, Trash cans, Private entrance Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Dryer, Coffee machine, Cleaning products View City view Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Hearing accessible Room Amenities Clothes rack Pool and Spa Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Standard Queen Room with Two Queen Beds - Communications Accessible Room Type: Double Room Size: 30 m² 2 Queen bed(s) Bed	Bathroom Body soap, Shower, Towels, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Walk-in shower, Hairdryer, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Key card access, Air conditioning, Interconnecting room(s) available, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Smoke Alarm, Trash cans, Private entrance Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Dryer, Coffee machine, Cleaning products View City view Accessibility Adapted bath, Upper floors accessible by elevator, Shower chair, Hearing accessible, Toilet with grab rails, Lower sink, Entire unit wheelchair accessible, Roll-in shower Room Amenities Sofa bed, Clothes rack Pool and Spa Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Standard King Room with Jungle View Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Walk-in shower, Hairdryer, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Smoke Alarm, Trash cans, Private entrance Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Dryer, Coffee machine, Cleaning products Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Hearing accessible Room Amenities Clothes rack Pool and Spa Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Standard Double Room with Two Double Beds and Pool View Room Type: Double Room Size: 30 m² 2 Full bed(s) Bed	Bathroom Body soap, Shower, Towels, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Walk-in shower, Hairdryer, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Smoke Alarm, Trash cans, Private entrance Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Dryer, Coffee machine, Cleaning products View Pool view, Inner courtyard view Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Hearing accessible Room Amenities Clothes rack Pool and Spa Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Standard Queen Room with Pool View Room Type: Double Room Size: 30 m² 1 Queen bed(s) Bed	Bathroom Body soap, Shower, Towels, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Walk-in shower, Hairdryer, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Smoke Alarm, Trash cans, Private entrance Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Dryer, Coffee machine, Cleaning products View Pool view Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Hearing accessible Room Amenities Clothes rack Pool and Spa Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
King Suite with Outdoor Private Pool Room Type: Suite Room Size: 36 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Walk-in shower, Hairdryer, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Smoke Alarm, Trash cans, Private entrance Services Wake-up service/Alarm clock, Wake-up service Outdoors Private pool, Balcony, Outdoor furniture Living Area Sofa, Desk View View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Dryer, Coffee machine, Cleaning products Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Hearing accessible Room Amenities Clothes rack Pool and Spa Pool with a view, Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Standard King Room with Pool View Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Walk-in shower, Hairdryer, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Smoke Alarm, Trash cans, Private entrance Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Dryer, Coffee machine, Cleaning products Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Hearing accessible Room Amenities Clothes rack Pool and Spa Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Two-Bedroom King Suite - Non-Smoking Room Type: Suite Room Size: 30 m² 1 King bed(s) Bed 1 Sofa bed Bed	Bathroom Body soap, Shower, Towels, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Walk-in shower, Hairdryer, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Smoke Alarm, Trash cans, Private entrance Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Dryer, Coffee machine, Cleaning products Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Hearing accessible Room Amenities Clothes rack Pool and Spa Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
One-Bedroom Suite with Jungle View Room Type: Suite Room Size: 40 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Walk-in shower, Hairdryer, Shampoo, Private bathroom Media & Technology Flat-screen TV, Cable channels, Telephone, TV General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Ironing facilities, Smoke Alarm, Trash cans, Private entrance Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk View Quiet street view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Dryer, Coffee machine, Cleaning products Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Hearing accessible Room Amenities Clothes rack Pool and Spa Pool towels Food & Drink Bottle of water Exclusive services Concierge services Physical distancing Single-room AC for guest accommodation

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USD US $56

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This comfortable room is a great option for a romantic escape in Tulum.

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Holiday Inn Tulum by IHG | Hotel in Tulum

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Hotel in Tulum City Center, Tulum

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

Media & Technology

General

Services

Outdoors

Living Area

Bedroom

Kitchen

View

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Physical distancing

Bathroom

Media & Technology

General

Services

Outdoors

Bedroom

Kitchen

View

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Physical distancing

Food & Drink

Bathroom

Media & Technology

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Kitchen

Outdoors

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Bedroom

Accessibility

Room Amenities

Pool and Spa

Physical distancing

Bathroom

Media & Technology

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Outdoors

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Kitchen

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Room Amenities

Pool and Spa

Food & Drink

Physical distancing

Bathroom

Media & Technology

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Outdoors

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Bedroom

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View

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Pool and Spa

Food & Drink

Physical distancing

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General