Is this Tulum City Center hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Tulum City Center hotel?

Check-in time for Tulum City Center hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Tulum City Center hotel have a swimming pool?

Yes, this Tulum City Center hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tulum City Center hotel?

Best-rates for the Tulum City Center hotel starts from $346 per night with includes Air Conditioner, TV, Spa, Restaurant, Entertainment, Oceanfront, Transportation/Shuttle, Sports/Activities, Guest Services, Internet, Ocean View, Balcony/Terrace, Wellness Facilities, Breakfast, Bar, Laundry, Parking, Pet Friendly, Pool, Designated Smoking Area, View, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Tulum City Center hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tulum City Center hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tulum City Center hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tulum City Center hotel?

Based on the information reported by the owner or manager, the Tulum City Center hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tulum City Center hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Bardo - Adults Only | Hotel in Tulum

Name: Hotel Bardo - Adults Only
Address: Tulum, Mexico, MX
Price range: Prices for upcoming dates start at $346 per night
Rating: 9.5

| 9.5 (602 Reviews) | Pet Friendly 2 Bathrooms 6 Guests

Tulum City Center Hotel | Hotel Bardo - Adults Only

Hotel in Tulum City Center, Tulum

Conveniently set in Tulum, Hotel Bardo - Adults Only provides air-conditioned rooms with free WiFi, free private parking and room service. Each room at the 5-star hotel has garden views, and guests can enjoy access to a garden and to a shared lounge. The hotel has an outdoor swimming pool and pool views, and guests can enjoy a meal at the restaurant or a drink at the bar. At the hotel, every room includes a terrace. Every room is equipped with a private bathroom with a shower, free toiletries and a hairdryer. Guest rooms will provide guests with a closet and a coffee machine. Guests at Hotel Bardo - Adults Only can enjoy an American breakfast. Tulum Archeological Site is 3.4 miles from the accommodation, while Tulum Bus station is a 15-minute walk from the property. Tulum International Airport is 23 miles away, and the property offers a paid airport shuttle service.

Hotel Bardo - Adults Only is located in Tulum.

This 29 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Restaurant, Entertainment, and several others. This is a 5 star rated property and has over 602 reviews with the average score of 9.5 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 29 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Bardo - Adults Only in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Bardo - Adults Only”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Internet

Laundry

Facility Overview

Breakfast

Snack bar

Breakfast in the room

Coffee house on site

Special diet meals (on request)

Restaurant

Wine/Champagne

Fruit

Parking

Private Parking

Parking

Parking on site

Free parking

Activities

Full-body massage

Snorkeling

Couples' massage

Back massage

Walking tours

Massage

Hand massage

Foot massage

Tour or class about local culture

Themed dinners

Live music/Performance

Neck massage

Yoga classes

Spa facilities

Spa lounge/Relaxation area

Bike tours

Movie nights

Head massage

Happy hour

General

Wifi in all areas

Designated smoking area

Air conditioning

Adults only

Non-smoking rooms

Pet friendly

Safe

Guest Services

Shuttle service

Shared lounge/TV area

Grocery deliveries

Room service

Laundry

Car rental

Concierge

Airport shuttle (additional charge)

Packed lunches

Shuttle service (additional charge)

Pet bowls

Daily housekeeping

Airport shuttle

Tour desk

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Garden

Outdoor furniture

Outdoor pool (year-round)

Outdoor pool

Security/Safety

Fire extinguishers

CCTV outside property

24-hour security

Key access

Security alarm

CCTV in common areas

Smoke alarms

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Delivered food covered securely

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Face masks for guests available

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Thermometers for guests provided by property

Contactless check-in/out

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Cashless payment available

Spa

Swimming pool

Beach umbrellas

Beach chairs/Loungers

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Special conditions

Pet Policy

Pets are allowed and charges may apply.

We are pet friendly! however, we charge a cleaning fee during your fur baby's stay. all animals are the responsibility of their owners as we are not responsible for the well being of animals on our premises. animals are not to be left unattended in our rooms for any reason, if the guest arrives and decides to leave early, the entire stay is charged and is non refundable.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, in the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:

9.06

Location:

8.71

Staff:

9.71

Facilities:

9.64

Comfort:

9.72

Cleanliness:

9.74

Wendy

Apr 9, 2025 07:00:00 AM

Review Score: 9

Canada

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: I can’t say enough good things about Hotel Bardo. The staff were phenomenal, especially the reception staff (Fernando, Leo). The main pool area has a perfect vibe with chill lower volume music, amazing cocktails, beautiful bar, excellent service. The villas are beautiful and I loved my private heated plunge pool and private little fenced yard space. I had room service for several meals and it was fantastic. I also ate a couple times in the restaurant area. The food is delicious. Quick service. Martin was a great server! During my visit in the area, I stayed at the beach half the time and this property for the other half. I honestly wish I’d have stayed at Bardo for my entire 8 night trip. I could seriously just hang out there all day. However, it depends on what type of vacation you are on. My purpose was truly to unplug and rest and recharge from my busy stressful job. This is a great place to stay for that purpose. I participated in the Temezcal ceremony on my first night and it was both reflective and challenging. The Shaman, Diego, was outstanding in guiding us through the dark, the heat and our senses and emotions. Highly recommended. Drink lots of water!

Negative: The yoga was a nice, but I wish they would have had flow classes when I was there as I needed a bit more exercise / movement there after all my long beach walks during the previous days. I found it very odd that the restaurant didn’t come retrieve the room service dishes automatically each day. I had to pile them up in my bathroom and hope that no bugs or lizards would find their way to them. Actually there was a lizard in my room one night and someone from the hotel quickly came to help me remove it (successfully) but then I realized at any time a lizard or big or snake or creepy crawly could have easily come in through the space around the outdoor shower glass door. I think that’s a poor design…especially for mosquito access guys! You need to fix that and seal it better! I did walk to town a couple days. And it was a short (not pretty)walk, less than 10 mins. I wasn’t too impressed with the town of Tulum, it needs a lot of work and upgrades. I preferred the shops and restaurants near the beach area. There is a garbage problem in the Tulum area which is really unfortunate. You will see it if you leave the hotel or resort / touristy areas. Garbage dumped randomly everywhere at the side of the road and in the trees and jungle. I have a really hard time seeing that and it just confirms how corrupt and unbalanced things are there. With the amount of tourism dollars coming into that area I would expect better sanitation. Don’t be shocked to see how incredibly poor that entire area is when you leave the glitz and glamour where the money is. However, I didn’t feel unsafe walking around in the daytime. Just a word of caution, many of the hotels, including this one, won’t allow you to flush your toilet paper, but rather expect guests to place it in a basket in the toilet room. This was a bit shocking to me but it is a third world country after all and they don’t have proper plumbing or infrastructure…even if you are paying $700/night.

Summary: Highly Recommended Property despite a few issues

See All Reviews

Room Arrangement

Room Info	Facilities
Suite Room Type: Suite Room Size: 65 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Bottle of water, Fruit, Wine/Champagne, Chocolate/Cookies Bathroom Bathtub or shower, Shampoo, Toilet, Conditioner, Free toiletries, Shower, Towels, Private bathroom, Hairdryer, Bathrobe, Toothbrush, Toilet paper, Body soap General Iron, Air conditioning, Fire extinguisher, Fan, Mosquito net, Key access, Private entrance, Safe Outdoors Outdoor furniture, Private pool, Patio, Terrace, Outdoor dining area, Balcony Living Area Sitting area, Dining area, Sofa Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Inner courtyard view, Pool view, Garden view, View Services Wake-up service Kitchen Coffee machine, Dining table, Wine glasses, Cleaning products Accessibility Entire unit wheelchair accessible, Hearing accessible, Entire unit located on ground floor Room Amenities Sofa bed, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Shallow end, Pool towels, Plunge Pool, Pool with a view Exclusive services Access to private pool Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Suite Heated plunge pool Room Type: Suite Room Size: 65 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Bottle of water, Fruit, Wine/Champagne, Chocolate/Cookies Bathroom Bathtub or shower, Shampoo, Toilet, Conditioner, Free toiletries, Shower, Towels, Private bathroom, Hairdryer, Bathrobe, Toothbrush, Toilet paper, Body soap General Iron, Air conditioning, Fire extinguisher, Fan, Mosquito net, Key access, Private entrance, Safe Outdoors Outdoor furniture, Private pool, Patio, Terrace, Outdoor dining area, Balcony Living Area Sitting area, Dining area, Sofa Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Inner courtyard view, Pool view, Garden view, View Services Wake-up service Kitchen Coffee machine, Dining table, Wine glasses, Cleaning products Accessibility Entire unit wheelchair accessible, Hearing accessible, Entire unit located on ground floor Room Amenities Sofa bed, Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Heated pool, Shallow end, Pool towels, Plunge Pool, Pool with a view Exclusive services Access to private pool Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

Room Info

Facilities

Suite

Room Type: Suite

Room Size: 65 m²

1 King bed(s) Bed

1 Sofa bed Bed

Food & Drink

Minibar, Bottle of water, Fruit, Wine/Champagne, Chocolate/Cookies

Bathroom

Bathtub or shower, Shampoo, Toilet, Conditioner, Free toiletries, Shower, Towels, Private bathroom, Hairdryer, Bathrobe, Toothbrush, Toilet paper, Body soap

General

Iron, Air conditioning, Fire extinguisher, Fan, Mosquito net, Key access, Private entrance, Safe

Outdoors

Outdoor furniture, Private pool, Patio, Terrace, Outdoor dining area, Balcony

Living Area

Sitting area, Dining area, Sofa

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

View

Inner courtyard view, Pool view, Garden view, View

Services

Wake-up service

Kitchen

Coffee machine, Dining table, Wine glasses, Cleaning products

Accessibility

Entire unit wheelchair accessible, Hearing accessible, Entire unit located on ground floor

Room Amenities

Sofa bed, Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Shallow end, Pool towels, Plunge Pool, Pool with a view

Exclusive services

Access to private pool

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

Suite Heated plunge pool