Hotel Carolina Bacalar | Hotel in Chetumal

| 9.0 (402 Reviews) |  3 Bathrooms  8 Guests
Bacalar Hotel | Hotel Carolina Bacalar

Hotel in Bacalar, Chetumal

Facing the beachfront, Hotel Carolina Bacalar offers 4-star accommodations in Bacalar and has an outdoor swimming pool, garden and private beach area. Among the various facilities are a terrace and a bar. There's a restaurant serving Mexican cuisine, and free private parking is available. All rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. All rooms have a coffee machine, while some rooms also offer a balcony and others also have pool views. Chetumal International Airport is 21 miles from the property.

Hotel Carolina Bacalar is located in Chetumal.

This 16 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Guest Services, Pool, and several others. This is a 4 star rated property and has over 402 reviews with the average score of 9 . Coming to Chetumal and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 16 Bedrooms Hotel if you want to learn more about this place in Chetumal. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Carolina Bacalar in Chetumal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Carolina Bacalar”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Coffee house on site
  • Bar
  • Kids' meals
  • Restaurant
  • Fruit
  • Snack bar
  • Wine/Champagne
  • Breakfast in the room
Parking
  • Parking on site
  • Free parking
  • Parking garage
  • Private Parking
  • Parking
Activities
  • Spa
  • Beachfront
  • Back massage
  • Massage
  • Beach
  • Private beach area
General
  • Air conditioning
  • Family rooms
  • Designated smoking area
  • Smoke-free property
  • Wifi in all areas
  • Safe
  • Non-smoking rooms
Guest Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Grocery deliveries
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
  • Outdoor pool
  • Outdoor pool (year-round)
  • Garden
Security/Safety
  • CCTV in common areas
  • Key access
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • CCTV outside property
  • Security alarm
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Kids' pool
  • Plunge pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 010-007-005032/2025

Reviews

Value for money:
8.26
Location:
9.08
Staff:
8.79
Facilities:
8.97
Comfort:
9.51
Cleanliness:
9.38
Thalya
Dec 7, 2025 08:00:00 AM
Review Score:   10
Mexico
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Everything was good!!!
Negative: NA
Summary: Excellent
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Two Double Beds
Room Type: Twin
Room Size: 12 m2
2 Full bed(s) Bed
Double Room with Two Double Beds

Bathroom

Private bathroom, Body soap, Toilet paper, Shower, Shampoo, Towels, Hairdryer, Free toiletries

General

Air conditioning, Key access, Smoke Alarm, Trash cans, Fan, Safe, Fire extinguisher

Media & Technology

Cable channels, TV, Flat-screen TV

Outdoors

Terrace, Balcony

Living Area

Sitting area

Bedroom

Walk-in closet, Childrens' cribs

View

Garden view

Kitchen

Coffee machine

Room amenities

Non-feather pillow, Clothes rack, Socket near the bed

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water
King Room with Lake View
Room Type: Double
Room Size: 12 m2
1 Queen bed(s) Bed
King Room with Lake View

Bathroom

Private bathroom, Body soap, Toilet paper, Shower, Shampoo, Towels, Hairdryer, Free toiletries

General

Air conditioning, Key access, Smoke Alarm, Trash cans, Fan, Safe, Fire extinguisher

Media & Technology

Cable channels, TV, Flat-screen TV

Outdoors

Terrace, Balcony

Living Area

Sitting area

Bedroom

Walk-in closet

View

Lake view, View, Pool view

Kitchen

Coffee machine

Pool and Spa

Pool towels, Shallow end, Pool with a view

Food & Drink

Bottle of water

Room amenities

Non-feather pillow, Socket near the bed
Queen Room
Room Type: Double
Room Size: 12 m2
1 Queen bed(s) Bed
Queen Room

Bathroom

Private bathroom, Body soap, Toilet paper, Shower, Shampoo, Towels, Hairdryer, Free toiletries

General

Air conditioning, Key access, Smoke Alarm, Trash cans, Fan, Safe, Fire extinguisher

Media & Technology

Cable channels, TV, Flat-screen TV

Outdoors

Terrace, Balcony

Living Area

Sitting area

Bedroom

Walk-in closet, Extra long beds (> 6.5 ft)

View

Garden view

Kitchen

Coffee machine

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Room amenities

Non-feather pillow, Socket near the bed

FAQ's

Is this Hotel Carolina Bacalar pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Carolina Bacalar?

Check-in time for Hotel Carolina Bacalar starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Carolina Bacalar have a swimming pool?

Yes, this Hotel Carolina Bacalar has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Carolina Bacalar?

Best-rates for the Hotel Carolina Bacalar starts from $311 per night with includes Breakfast, Child Friendly, Internet, Designated Smoking Area, Private Beach, Wellness Facilities, Restaurant, Entertainment, Air Conditioner, Parking, Ocean View, Oceanfront, Security/Safety, Spa, Bar, Guest Services, Pool, View, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Carolina Bacalar a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Carolina Bacalar wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Carolina Bacalar has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Carolina Bacalar?

Based on the information reported by the owner or manager, the Hotel Carolina Bacalar indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Carolina Bacalar?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD311
You will be redirected to  
Hot Deal - It has been viewed 153 times today
Not the right fit? Check out our other properties in Bacalar
Toh - TRIE Aparthotels From US $120
         

|
6.8 (31 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Blue Palm Bacalar From US $150
         

|
10.0 (71 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Hotel Bacalar Mágico From US $59
         

New
Hotel
  • Air Conditioner
  • TV
  • Security/Safety
Hotel Naomi From US $52
         

New
Apartment
  • Air Conditioner
  • Parking
  • Child Friendly
The Yak Lake House Hostal Bacalar From US $160
         

10.0 (5 Reviews)
Hotel
  • Designated Smoking Area
  • Balcony/Terrace
  • Sports/Activities
Urban Bacalar Hotel From US $70
         

|
6.9 (697 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Tregua From US $112
         

|
10.0 (3 Reviews)
Hotel
  • View
  • Ocean View
  • Balcony/Terrace
Xibalba in town hostel From US $71
         

8.0 (845 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
NALHÁ HOTEL BOUTIQUE Y VILLAS From US $327
         

|
10.0 (2 Reviews)
Hotel
  • Parking
  • Pool
  • View
Hotel & Suites Oasis Bacalar "Suite Coco" From US $122
         

Hotel Krikas From US $44
         

10.0 (3 Reviews)
Hotel
  • Air Conditioner
  • View
  • Security/Safety
Suite Meztli From US $125
         

|
10.0 (1 Review)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Zelune Luxury Lagoon Resort Bacalar - Adults Only From US $122
         

|
10.0 (1 Review)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Nalhá Hotel Boutique y Villas From US $145
         

|
9.8 (5 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Blue Palm Bacalar From US $139
         

|
9.6 (791 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Casa Zazil From US $71
         

9.6 (127 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Balcony/Terrace
Puerta del Cielo Hotel Origen From US $594
         

|
9.4 (515 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Gran Jaguar Hotel From US $62
         

|
9.3 (598 Reviews)
Bed & Breakfast
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Hotel & Suites Oasis Bacalar From US $104
         

9.3 (436 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Casa Chukum - Hotel Boutique From US $114
         

|
9.2 (909 Reviews)
Hotel
  • Air Conditioner
  • Pool
  • Designated Smoking Area