Hotel Casa el Moro | Hotel in Puerto Morelos

| 7.8 (598 Reviews) |   Pet Friendly  4 Bathrooms  15 Guests
Puerto Morelos Hotel | Hotel Casa el Moro

Hotel in Puerto Morelos

Located in Puerto Morelos, a 2-minute walk from Playa Puerto Morelos, Hotel Casa el Moro provides accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Built in 2000, this 3-star hotel is within 22 miles of ADO International Bus Station and 22 miles of Playa del Carmen Maritime Terminal. The property has a 24-hour front desk, airport transportation, a concierge service and free WiFi throughout the property. At the hotel, every room has a closet. Complete with a private bathroom equipped with a shower and free toiletries, all guest rooms at Hotel Casa el Moro have a flat-screen TV and air conditioning, and certain rooms here will provide you with a balcony. The rooms will provide guests with a fridge. Guests at the accommodation can enjoy an American breakfast. Cancun Government Palace is 24 miles from Hotel Casa el Moro, while Cancun Bus Station is 24 miles away. Cancún International Airport is 16 miles from the property.

Hotel Casa el Moro is located in Puerto Morelos.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pet Friendly, Designated Smoking Area, and several others. This is a 3 star rated property and has over 598 reviews with the average score of 7.8 . Coming to Puerto Morelos and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this place in Puerto Morelos. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Casa el Moro in Puerto Morelos is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Casa el Moro”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Guest Services
Internet
Laundry

Facility Overview

Parking
  • Parking on site
  • Free parking
  • Parking
  • Private Parking
  • Street parking
Activities
  • Public Bath
  • Beach
  • Snorkeling
General
  • Pet friendly
  • Family rooms
  • Non-smoking rooms
  • Safe
  • Designated smoking area
  • Wifi in all areas
  • Air conditioning
Guest Services
  • Shuttle service (additional charge)
  • Daily housekeeping
  • 24-hour front desk
  • Laundry
  • Tour desk
  • Concierge
  • Airport shuttle
  • Dry cleaning
  • Private check-in/out
  • Airport shuttle (additional charge)
  • Ironing service
  • Shuttle service
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor furniture
  • Outdoor pool
  • Terrace
  • Sun deck
  • Outdoor pool (year-round)
  • Garden
Security/Safety
  • CCTV in common areas
  • Smoke alarms
  • Fire extinguishers
  • CCTV outside property
  • Key access
  • 24-hour security
  • Security alarm
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool
  • Plunge pool
  • Shallow end
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.36
Location:
9.26
Staff:
9.06
Facilities:
7.92
Comfort:
8.32
Cleanliness:
8.29
Dhai
Apr 21, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Extended Group
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Bathroom

Shampoo, Private bathroom, Shower, Free toiletries, Body soap, Toilet, Hairdryer, Toilet paper, Towels/Sheets (extra fee), Towels

General

Fan, Ironing facilities, Smoke Alarm, Safe, Key access, Air conditioning, Trash cans, Iron

Services

Wake-up service/Alarm clock

Kitchen

Cleaning products, Refrigerator

Living Area

Sofa, Sitting area

Media & Technology

Flat-screen TV, Streaming service (like Netflix)

View

Inner courtyard view, View, Garden view

Bedroom

Wardrobe or closet

Outdoors

Outdoor dining area

Accessibility

Upper floors accessible by stairs only

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack, Sofa bed

Pool and Spa

Pool towels, Shallow end

Physical distancing

Single-room AC for guest accommodation
Junior Suite
Room Type: Suite
Room Size: 35 m2
1 Full bed(s) Bed
1 Futon bed(s) Bed

Bathroom

Shampoo, Private bathroom, Shower, Free toiletries, Body soap, Toilet, Hairdryer, Toilet paper, Towels/Sheets (extra fee), Towels

General

Fan, Ironing facilities, Smoke Alarm, Safe, Key access, Air conditioning, Trash cans, Iron

Services

Wake-up service/Alarm clock

Kitchen

Cleaning products, Refrigerator

Living Area

Sofa, Sitting area, Desk

Media & Technology

Flat-screen TV, Streaming service (like Netflix)

View

Inner courtyard view, View, Garden view

Bedroom

Wardrobe or closet

Outdoors

Outdoor furniture, Outdoor dining area

Accessibility

Upper floors accessible by stairs only

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack, Sofa bed

Pool and Spa

Pool towels, Shallow end

Physical distancing

Single-room AC for guest accommodation
Double Room
Room Type: Double
Room Size: 19 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Bathroom

Shampoo, Private bathroom, Shower, Free toiletries, Body soap, Toilet, Hairdryer, Toilet paper, Towels/Sheets (extra fee), Towels

General

Fan, Smoke Alarm, Safe, Key access, Air conditioning, Trash cans

Services

Wake-up service/Alarm clock

Kitchen

Cleaning products, Refrigerator

Media & Technology

Flat-screen TV, Streaming service (like Netflix)

View

Inner courtyard view, View, Garden view

Bedroom

Wardrobe or closet

Outdoors

Outdoor dining area

Accessibility

Upper floors accessible by stairs only

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack, Sofa bed

Pool and Spa

Pool towels, Shallow end

Physical distancing

Single-room AC for guest accommodation
Family Suite
Room Type: Suite
Room Size: 50 m2
1 Sofa bed Bed
2 Full bed(s) Bed
1 Sofa bed Bed
Family Suite

Bathroom

Shampoo, Private bathroom, Shower, Free toiletries, Body soap, Toilet, Hairdryer, Toilet paper, Towels/Sheets (extra fee), Towels

General

Fan, Smoke Alarm, Safe, Key access, Air conditioning, Trash cans

Services

Wake-up service/Alarm clock

Outdoors

Balcony, Outdoor dining area

Kitchen

Cleaning products, Refrigerator, Coffee machine

Media & Technology

Flat-screen TV, Streaming service (like Netflix)

View

View, City view

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack, Sofa bed

Pool and Spa

Pool towels, Shallow end

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Hotel Casa el Moro pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Casa el Moro?

Check-in time for Hotel Casa el Moro starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Casa el Moro have a swimming pool?

Yes, this Hotel Casa el Moro has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Casa el Moro?

Best-rates for the Hotel Casa el Moro starts from $72 per night with includes Balcony/Terrace, Transportation/Shuttle, Security/Safety, Sports/Activities, Wellness Facilities, Parking, Pool, View, Guest Services, Internet, Laundry, Air Conditioner, Pet Friendly, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Casa el Moro a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Casa el Moro wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Casa el Moro has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Casa el Moro?

Based on the information reported by the owner or manager, the Hotel Casa el Moro indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Casa el Moro?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD72
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