Is this Chetumal hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chetumal hotel?

Check-in time for Chetumal hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chetumal hotel have a swimming pool?

Yes, this Chetumal hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chetumal hotel?

Best-rates for the Chetumal hotel starts from $323 per night with includes Restaurant, Pool, Ocean View, Oceanfront, Security/Safety, Internet, Air Conditioner, View, Spa, Bar, Breakfast, Laundry, Designated Smoking Area, Private Beach, Transportation/Shuttle, Sports/Activities, Wellness Facilities, Guest Services, Entertainment, Child Friendly, Pet Friendly, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chetumal hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chetumal hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chetumal hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chetumal hotel?

Based on the information reported by the owner or manager, the Chetumal hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chetumal hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel CasaBakal - A pie de Laguna - Bacalar | Hotel in Bacalar

Name: Hotel CasaBakal - A pie de Laguna - Bacalar
Address: Bacalar, Mexico, MX
Price range: Prices for upcoming dates start at $323 per night
Rating: 8.1

| 8.1 (1081 Reviews) | Pet Friendly 11 Bathrooms 36 Guests

Chetumal Hotel | Hotel CasaBakal - A pie de Laguna - Bacalar

Hotel in Chetumal, Bacalar

Facing the beachfront, Hotel CasaBakal - A pie de Laguna - Bacalar offers 5-star accommodations in Bacalar and has an outdoor swimming pool, garden and terrace. The property provides water sports facilities, as well as a restaurant and a bar. The property has a 24-hour front desk, airport transportation, room service and free WiFi. All rooms include air conditioning, and some rooms at the hotel have a balcony. À la carte and American breakfast options are available at Hotel CasaBakal - A pie de Laguna - Bacalar. Chetumal International Airport is 21 miles from the property.

Hotel CasaBakal - A pie de Laguna - Bacalar is located in Bacalar.

This 24 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Pet Friendly, Balcony/Terrace, and several others. This is a 5 star rated property and has over 1081 reviews with the average score of 8.1 . Coming to Bacalar and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 24 Bedrooms Hotel if you want to learn more about this place in Bacalar. These details are authentic, as they are provided by our partner, booking.com.

This Hotel CasaBakal - A pie de Laguna - Bacalar in Bacalar is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel CasaBakal - A pie de Laguna - Bacalar”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Pet Friendly

Pool

Designated Smoking Area

View

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Snack bar

Kids' meals

Fruit

Wine/Champagne

Restaurant

Coffee house on site

Activities

Yoga classes

Spa/Wellness packages

Spa facilities

Massage

Neck massage

Back massage

Walking tours

Badminton equipment

Water sports facilities on site

Beach

Private beach area

Spa lounge/Relaxation area

Themed dinners

Foot massage

Full-body massage

Hand massage

Beachfront

Live music/Performance

Entertainment

Outdoor play equipment for kids

Board games/Puzzles

General

Air conditioning

Safe

Pet friendly

Family rooms

Non-smoking rooms

Designated smoking area

Guest Services

Grocery deliveries

Pet basket

24-hour front desk

Laundry

Airport shuttle

Fax/Photocopying

Private check-in/out

Suit press

Room service

Tour desk

Pet bowls

Currency exchange

Packed lunches

Shuttle service (additional charge)

Concierge

Daily housekeeping

Airport shuttle (additional charge)

Shuttle service

Car rental

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor pool (year-round)

Garden

Outdoor pool

Outdoor furniture

Terrace

Security/Safety

Key access

CCTV outside property

CCTV in common areas

Fire extinguishers

Breakfast to-go containers

Food can be delivered to guest accommodation

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

First aid kits available

Spa

Pool bar

Swimming pool toys

Beach chairs/Loungers

Swimming pool

Beach umbrellas

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed upon request and charges may apply.

Paddle board has an extra cost.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

6.92

Location:

9.19

Staff:

8.27

Facilities:

7.73

Comfort:

7.86

Cleanliness:

7.78

Eleanor

Nov 19, 2025 08:00:00 AM

Review Score: 8

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: I liked the flexibility the staff provided with our late check in and the mix up with our rooms. They were very accommodating and made good on some booking issues. I loved that we could use the SUP's and kayaks for free at the property!

Negative: There was a consistent mildew smell in the room unfortunately.

Summary: The staff was flexible, location is amazing, it is expensive.

See All Reviews

Room Arrangement

Room Info	Facilities
Bungalow - Lagoon View Room Type: Bungalow Room Size: 37 m² 1 Queen bed(s) Bed	Bathroom Shampoo, Hairdryer, Conditioner, Towels, Shower, Toilet, Toilet paper, Private bathroom General Air conditioning, Safe, Trash cans, Private entrance, Fan Outdoors Balcony View View, Lake view Bedroom Linens Accessibility Entire unit located on ground floor, Upper floors accessible by stairs only Room Amenities Non-feather pillow, Clothes rack, Socket near the bed Food & Drink Bottle of water
Quadruple Bungalow With Mini Pool Room Type: Bungalow Room Size: 46 m² 2 Queen bed(s) Bed	Bathroom Shampoo, Hairdryer, Conditioner, Towels, Shower, Toilet, Toilet paper, Private bathroom General Air conditioning, Safe, Trash cans, Private entrance, Fan Outdoors Balcony View Garden view Bedroom Linens Accessibility Entire unit located on ground floor Room Amenities Non-feather pillow, Clothes rack, Socket near the bed Pool and Spa Plunge Pool Food & Drink Bottle of water
Quadruple Room with Lake View Room Type: Double Room Size: 20 m² 2 Full bed(s) Bed	Bathroom Shampoo, Hairdryer, Conditioner, Towels, Shower, Toilet, Toilet paper, Private bathroom General Air conditioning, Fan, Trash cans View Garden view, View, Lake view, Pool view Bedroom Linens Accessibility Upper floors accessible by stairs only Food & Drink Bottle of water Room Amenities Socket near the bed
Quadruple Single Bed Room With Lake View Room Type: Quad Room Size: 27 m² 4 Twin bed(s) Bed	Bathroom Shampoo, Hairdryer, Conditioner, Towels, Shower, Toilet, Toilet paper, Private bathroom General Air conditioning View View, Lake view Bedroom Linens Accessibility Upper floors accessible by stairs only Food & Drink Bottle of water
Superior Bungalow Room Type: Bungalow Room Size: 20 m² 1 King bed(s) Bed	Bathroom Free toiletries, Shampoo, Hairdryer, Conditioner, Towels, Shower, Toilet, Toilet paper, Private bathroom General Air conditioning, Safe Outdoors Patio Bedroom Linens, Extra long beds (> 6.5 ft) Accessibility Entire unit located on ground floor Food & Drink Bottle of water Room Amenities Socket near the bed View Inner courtyard view
Superior Bungalow with Lake View Room Type: Bungalow Room Size: 20 m² 1 King bed(s) Bed	Bathroom Free toiletries, Shampoo, Hairdryer, Conditioner, Towels, Shower, Toilet, Toilet paper, Private bathroom General Air conditioning, Safe Bedroom Linens, Extra long beds (> 6.5 ft) View Garden view, View, Lake view, Landmark view Accessibility Entire unit located on ground floor, Upper floors accessible by stairs only Food & Drink Bottle of water Room Amenities Socket near the bed
Standard Bungalow Room Type: Bungalow Room Size: 14 m² 1 Queen bed(s) Bed	Bathroom Shampoo, Hairdryer, Conditioner, Towels, Shower, Toilet, Toilet paper, Private bathroom General Air conditioning, Safe Bedroom Linens Accessibility Entire unit located on ground floor Food & Drink Bottle of water Room Amenities Socket near the bed View Inner courtyard view
Standard Quadruple Bungalow Room Type: Bungalow Room Size: 24 m² 2 Queen bed(s) Bed	Bathroom Shampoo, Hairdryer, Conditioner, Towels, Shower, Toilet, Toilet paper, Private bathroom General Air conditioning, Safe Bedroom Linens Accessibility Entire unit located on ground floor Food & Drink Bottle of water Room Amenities Socket near the bed
Standard Room Room Type: Double Room Size: 21 m² 1 Queen bed(s) Bed	Bathroom Shampoo, Hairdryer, Conditioner, Towels, Shower, Toilet, Toilet paper, Private bathroom General Air conditioning Outdoors Patio View Garden view Bedroom Linens Accessibility Entire unit located on ground floor, Upper floors accessible by stairs only Food & Drink Bottle of water Room Amenities Socket near the bed
Superior Studio With Lake Front Room Type: Studio Room Size: 32 m² 1 King bed(s) Bed	Bathroom Shampoo, Hairdryer, Conditioner, Towels, Shower, Toilet, Toilet paper, Private bathroom General Air conditioning, Fan, Trash cans Outdoors Balcony Kitchen Kitchen, Refrigerator, Microwave Media & Technology Flat-screen TV View View, Lake view Bedroom Linens Accessibility Upper floors accessible by stairs only Food & Drink Bottle of water Room Amenities Socket near the bed
Quadruple Studio With Lake Front Room Type: Studio Room Size: 45 m² 2 Full bed(s) Bed	Bathroom Shampoo, Hairdryer, Conditioner, Towels, Shower, Toilet, Toilet paper, Private bathroom General Air conditioning, Fan, Trash cans Kitchen Kitchen, Refrigerator, Microwave Media & Technology Flat-screen TV Bedroom Linens Accessibility Entire unit located on ground floor Food & Drink Bottle of water Room Amenities Socket near the bed
Bungalow Room Type: Bungalow Room Size: 12 m² 1 King bed(s) Bed	General Air conditioning Bathroom Hairdryer, Conditioner, Towels, Shared bathroom, Shampoo View View, Lake view Bedroom Linens Accessibility Entire unit located on ground floor Food & Drink Bottle of water Room Amenities Socket near the bed
Bungalow - Water Front Room Type: Bungalow Room Size: 19 m² 1 King bed(s) Bed	General Air conditioning Bathroom Hairdryer, Conditioner, Towels, Shared bathroom, Shampoo View View, Lake view Bedroom Linens Accessibility Entire unit located on ground floor Food & Drink Bottle of water Room Amenities Socket near the bed

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Nightly rates from:

USD US $323

Price Details

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Hotel CasaBakal - A pie de Laguna - Bacalar | Hotel in Bacalar

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Hotel in Chetumal, Bacalar

Amenities

Facility Overview

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