Hotel Hacienda Cancun | Hotel in Cancun

| 7.7 (1177 Reviews) |  2 Bathrooms  6 Guests
Downtown Cancun Hotel | Hotel Hacienda Cancun

Hotel in Downtown Cancun, Cancun

Offering an outdoor pool, Hacienda Hotel is conveniently located in the center of Cancún near the main avenues and only a 10-minute drive from the city’s beautiful Caribbean beaches. It offers free Wi-Fi in all rooms and lush tropical gardens. Each room here is air-conditioned and includes a TV, a fan and a private bathroom with free toiletries. They also have a small wardrobe. At Hacienda Hotel you will find a 24-hour front desk and a terrace. Other facilities offered include a tour desk. The main commercial area and hotel zone is just 15-minutes drive away, Mercado 28 market is just 1312 feet from the property, while Cancun International Airport is a 20-minute drive away.

Hotel Hacienda Cancun is located in Cancun.

This 17 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Restaurant, Air Conditioner, and several others. This is a 3 star rated property and has over 1177 reviews with the average score of 7.7 . Coming to Cancun and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 17 Bedrooms Hotel if you want to learn more about this place in Cancun. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Hacienda Cancun in Cancun is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Hacienda Cancun”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
Wellness Facilities
Restaurant
Guest Services
Child Friendly
Internet

Facility Overview

Breakfast
  • Restaurant
Activities
  • Public Bath
General
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
  • Smoke-free property
  • Soundproof rooms
Guest Services
  • Daily housekeeping
  • Express check-in/out
  • 24-hour front desk
  • Vending machine (drinks)
  • Concierge
  • Baggage storage
  • Tour desk
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Terrace
  • Outdoor pool (year-round)
  • Garden
  • Outdoor pool
  • Sun deck
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • Key access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Shallow end
  • Beach chairs/Loungers
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, in the event of an early departure, the property will charge you the full amount for your stay, parking is subject to availability due to limited spaces, this property is located in a busy area so guests might experience some noise, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 005-007-007298/2025

Reviews

Value for money:
7.39
Location:
8.24
Staff:
8.22
Facilities:
6.71
Comfort:
7.18
Cleanliness:
7.32
Sophia
Apr 24, 2026 07:00:00 AM
Review Score:   6
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room
Room Type: Double
Room Size: 18 m2
2 Full bed(s) Bed
Standard  Room

Bathroom

Private bathroom, Toilet paper, Toilet, Shower, Free toiletries, Towels, Shampoo

Media & Technology

Cable channels, Flat-screen TV, TV

General

Air conditioning, Tile/Marble floor

Kitchen

Cleaning products

Bedroom

Linens
Suite
Room Type: Suite
Room Size: 18 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Toilet paper, Toilet, Shower, Free toiletries, Towels, Shampoo

Media & Technology

Cable channels, Flat-screen TV, TV

General

Air conditioning, Tile/Marble floor

Kitchen

Cleaning products

Bedroom

Linens

FAQ's

Is this Hotel Hacienda Cancun pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Hacienda Cancun?

Check-in time for Hotel Hacienda Cancun starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Hacienda Cancun have a swimming pool?

Yes, this Hotel Hacienda Cancun has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Hacienda Cancun?

Best-rates for the Hotel Hacienda Cancun starts from $37 per night with includes Air Conditioner, View, Ocean View, Security/Safety, Guest Services, Child Friendly, Internet, Pool, Balcony/Terrace, Oceanfront, Wellness Facilities, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Hacienda Cancun a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Hacienda Cancun wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Hacienda Cancun has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Hacienda Cancun?

Based on the information reported by the owner or manager, the Hotel Hacienda Cancun indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Hacienda Cancun?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD37
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