Is this Hotel Hacienda Don Juan pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Hacienda Don Juan?

Check-in time for Hotel Hacienda Don Juan starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Hacienda Don Juan have a swimming pool?

No, this Hotel Hacienda Don Juan does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Hacienda Don Juan?

Best-rates for the Hotel Hacienda Don Juan starts from $27 per night with includes Parking, View, Wellness Facilities, Internet, Designated Smoking Area, Transportation/Shuttle, Security/Safety, Restaurant, Guest Services, Breakfast, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Hacienda Don Juan a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Hacienda Don Juan wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Hacienda Don Juan has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Hacienda Don Juan?

Based on the information reported by the owner or manager, the Hotel Hacienda Don Juan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Hacienda Don Juan?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Hacienda Don Juan | Hotel in San Cristóbal de Las Casas

Name: Hotel Hacienda Don Juan
Address: San Cristóbal de Las Casas, Mexico, MX
Price range: Prices for upcoming dates start at $27 per night
Rating: 9

| 9.0 (489 Reviews) | 8 Bathrooms 29 Guests

San Cristobal de las Casas Hotel | Hotel Hacienda Don Juan

Hotel in San Cristobal de las Casas, San Cristóbal de Las Casas

Located in San Cristóbal de Las Casas, 1.4 miles from San Cristobal Cathedral, Hotel Hacienda Don Juan provides accommodations with a garden, free private parking and a restaurant. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. Staff on site can arrange a shuttle service. All guest rooms in the hotel are equipped with a TV. At Hotel Hacienda Don Juan all rooms come with a private bathroom with free toiletries. Breakfast is available, and includes à la carte, continental and American options. Del Carmen Arch is 1.1 miles from the accommodation, while Central Plaza & Park is 1.2 miles away. Ángel Albino Corzo International Airport is 46 miles from the property.

Hotel Hacienda Don Juan is located in San Cristóbal de Las Casas.

This 26 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Parking, View, and several others. This is a 4 star rated property and has over 489 reviews with the average score of 9 . Coming to San Cristóbal de Las Casas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 26 Bedrooms Hotel if you want to learn more about this place in San Cristóbal de Las Casas. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Hacienda Don Juan in San Cristóbal de Las Casas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Hacienda Don Juan”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Prices and Availability

The last seen price for this Hotel was USD US $27

This property is unavailable on this site presently. Check back later.

Amenities

Parking

Designated Smoking Area

View

Transportation/Shuttle

Security/Safety

Wellness Facilities

Restaurant

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Coffee house on site

Fruit

Breakfast in the room

Parking

Private Parking

Parking

Parking on site

Free parking

Activities

Public Bath

General

Non-smoking rooms

Designated smoking area

Guest Services

Shuttle service

Daily housekeeping

Private check-in/out

24-hour front desk

Baggage storage

Room service

Suit press

Packed lunches

Shuttle service (additional charge)

Tour desk

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Garden

Security/Safety

24-hour security

CCTV outside property

Fire extinguishers

Key access

Smoke alarms

Security alarm

CCTV in common areas

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Guest accommodation disinfected between stays

Delivered food covered securely

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Cashless payment available

Contactless check-in/out

Physical distancing rules followed

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please note safety deposit box is available only at front desk.

Reviews

Value for money:

8.89

Location:

8.09

Staff:

8.94

Facilities:

8.76

Comfort:

8.84

Cleanliness:

9.14

Frank

Dec 20, 2025 08:00:00 AM

Review Score: 9

Panama

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Location

Negative: Cold rooms

See All Reviews

Room Arrangement

Room Info	Facilities
King Room Room Type: Double Room Size: 15 m² 1 King bed(s) Bed	Media & Technology Telephone, TV, Cable channels, Flat-screen TV Bathroom Hairdryer, Towels, Towels/Sheets (extra fee), Toilet paper, Private bathroom, Free toiletries, Shampoo, Toilet General Iron, Smoke Alarm, Ironing facilities, Suit press, Fire extinguisher Services Wake-up service Bedroom Wardrobe or closet Accessibility Entire unit located on ground floor, Upper floors accessible by stairs only Room Amenities Adapter, Clothes rack
Double Room with Two Double Beds Room Type: Double Room Size: 15 m² 2 Full bed(s) Bed	Media & Technology Telephone, TV, Cable channels, Flat-screen TV Bathroom Hairdryer, Towels, Towels/Sheets (extra fee), Toilet paper, Private bathroom, Free toiletries, Shampoo, Toilet General Iron, Smoke Alarm, Ironing facilities, Suit press, Fire extinguisher Services Wake-up service Bedroom Wardrobe or closet Accessibility Entire unit located on ground floor, Upper floors accessible by stairs only Room Amenities Adapter, Clothes rack
Superior Twin Room Room Type: Twin Room Size: 15 m² 1 Twin bed(s) Bed 1 King bed(s) Bed	Media & Technology TV Bathroom Towels, Towels/Sheets (extra fee), Toilet paper, Private bathroom, Free toiletries, Shampoo, Toilet
Superior Twin Room Room Type: Twin Room Size: 15 m² 1 Full bed(s) Bed 1 King bed(s) Bed	Media & Technology TV Bathroom Towels, Towels/Sheets (extra fee), Toilet paper, Private bathroom, Free toiletries, Shampoo, Toilet
Standard Suite Room Type: Suite Room Size: 15 m² 1 King bed(s) Bed	Media & Technology TV Bathroom Towels, Towels/Sheets (extra fee), Toilet paper, Private bathroom, Free toiletries, Shampoo, Toilet
Basic Triple Room Room Type: Triple Room Size: 15 m² 1 Twin bed(s) Bed 2 Full bed(s) Bed	Media & Technology TV Bathroom Towels, Towels/Sheets (extra fee), Toilet paper, Private bathroom, Free toiletries, Shampoo, Toilet
Basic Triple Room Room Type: Triple Room Size: 15 m² 2 Twin bed(s) Bed 1 Full bed(s) Bed	Media & Technology TV Bathroom Towels, Towels/Sheets (extra fee), Toilet paper, Private bathroom, Free toiletries, Shampoo, Toilet
Classic Quadruple Room Room Type: Quad Room Size: 15 m² 3 Twin bed(s) Bed 1 Full bed(s) Bed	Media & Technology TV Bathroom Towels, Towels/Sheets (extra fee), Toilet paper, Private bathroom, Free toiletries, Shampoo, Toilet