Hotel Playa Encantada | Apartment in Playa del Carmen

| 8.6 (672 Reviews) |   31 Bedrooms  4 Bathrooms  18 Guests
Downtown Apartment | Hotel Playa Encantada

31 Bedroom Apartment in Downtown, Playa del Carmen

Featuring an outdoor pool and a garden with BBQ facilities, Hotel Playa Encantada is located just 4 blocks from Mamitas Beach in Playa del Carmen. This modern hotel offers free Wi-Fi. The stylish air-conditioned rooms at Hotel Playa Encantada feature flat-screen cable TV, a desk and a fan. The private bathrooms include a shower and towels. Around Hotel Playa Encantada can find a wide range of shops, restaurants and lively bars on the famous 5th Avenue, just a 5-minute walk away. Playa del Carmen ADO Bus Station is opposite the hotel, while the Cozumel Ferry Terminal is 0.6 mi away. Xcaret Eco Theme Park is a 10-minute drive away, while Cancun International Airport is within a 45-minute drive.

Hotel Playa Encantada is located in Playa del Carmen.

This 31 Bedrooms Apartment is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Guest Services, Air Conditioner, and several others. This is a 3 star rated property and has over 672 reviews with the average score of 8.6 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Apartment for your next visit, you will surely love it.

You can check the reviews and description of this 31 Bedrooms Apartment if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Playa Encantada in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Playa Encantada”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Apartment, please let us know.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Guest Services
Child Friendly
Internet

Facility Overview

General
  • Air conditioning
  • Non-smoking rooms
  • Designated smoking area
  • Elevator
  • Family rooms
  • Safe
  • Wifi in all areas
Guest Services
  • Airport shuttle (additional charge)
  • Airport shuttle
  • 24-hour front desk
  • Concierge
  • Daily housekeeping
  • Tour desk
  • Shuttle service (additional charge)
  • Shuttle service
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Outdoor pool
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Shallow end
  • Beach chairs/Loungers
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are not allowed

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply, please note that for rates with breakfast included, breakfast is only offered for adults. breakfast for minors will be at an extra cost, breakfast service is provided at ipanema's grill restaurant, located three blocks from the hotel.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay, parking is subject to availability due to limited spaces, this property is located in a busy area so guests might experience some noise, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

License number: 008-007-004906/2025

Reviews

Value for money:
8.63
Location:
9.03
Staff:
8.36
Facilities:
8.32
Comfort:
8.68
Cleanliness:
8.71
Daniel
Nov 17, 2025 08:00:00 AM
Review Score:   9
Poland
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Very helpful staff, awesome location close to ADO alterna bus station
Negative: N/A
Summary: Great staff and location, pool is a plus
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Two Double Beds
Room Type: Double
Room Size: 25 m2
2 Full bed(s) Bed
Double Room with Two Double Beds

Bathroom

Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Key access, Iron, Tile/Marble floor, Ironing facilities, Fan, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Upper floors accessible by stairs only, Raised toilet, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Sofa bed, Clothes rack

Pool and Spa

Shallow end, Pool towels

Layout

Window
Junior Suite
Room Type: Suite
Room Size: 25 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Key access, Iron, Tile/Marble floor, Ironing facilities, Fan, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Coffee machine, Refrigerator, Microwave

Living Area

Sofa, Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Upper floors accessible by stairs only, Raised toilet, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Drying rack for clothing, Clothes rack, Sofa bed

Pool and Spa

Shallow end, Pool towels

Layout

Window
Standard Apartment
Room Type: Apartment
Room Size: 45 m2
1 King bed(s) Bed
1 Sofa bed Bed
Standard Apartment

Food & Drink

Tea/Coffee maker

Bathroom

Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Key access, Iron, Tile/Marble floor, Ironing facilities, Fan, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchen, Microwave, Dining table, Refrigerator, Coffee machine, Kitchenware, Kitchenette

Living Area

Sofa, Dining area, Desk

View

Garden view, Pool view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Upper floors accessible by stairs only, Raised toilet, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor

Room Amenities

Feather pillow, Sofa bed, Clothes rack

Pool and Spa

Shallow end, Pool towels

Layout

Window
Superior Apartment
Room Type: Apartment
Room Size: 45 m2
1 Sofa bed Bed
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shower, Towels, Toilet, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Interconnecting room(s) available, Key access, Iron, Tile/Marble floor, Ironing facilities, Fan, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Kitchen, Microwave, Dining table, Refrigerator, Coffee machine, Kitchenware, Kitchenette

Living Area

Sofa, Dining area, Desk

View

Garden view, Pool view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Upper floors accessible by stairs only, Raised toilet, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Sofa bed, Clothes rack

Pool and Spa

Shallow end, Pool towels

Layout

Window
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