Is this Hotel Santa Helena Plaza pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Santa Helena Plaza have a swimming pool?

Yes, this Hotel Santa Helena Plaza has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Santa Helena Plaza?

Best-rates for the Hotel Santa Helena Plaza starts from $134 per night with includes Balcony/Terrace, Bedding/Linens, Child Friendly, Internet, Laundry, Parking, TV, Wellness Facilities, Toiletries, Guest Services, Pool, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Santa Helena Plaza a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Santa Helena Plaza wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Santa Helena Plaza has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Santa Helena Plaza?

Based on the information reported by the owner or manager, the Hotel Santa Helena Plaza indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Santa Helena Plaza?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Santa Helena Plaza | Hotel in Oaxaca

Name: Hotel Santa Helena Plaza
Address: Oaxaca, Oaxaca, Mexico, MX
Price range: Prices for upcoming dates start at $134 per night
Rating: 8.4

8.4 (99 Reviews) | 1 Bathroom

Hotel in Centro, Oaxaca

Hotel with free parking, 6-minute walk to Benito Juarez Market
An outdoor pool, a 24-hour front desk, and tour/ticket assistance are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a front-desk safe.
Change of towels is available on request.
Hotel Santa Helena Plaza offers 30 accommodations with complimentary bottled water and complimentary toiletries. Rooms open to balconies. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shower

Free toiletries

Toilet paper

Rainfall showerhead

Towels

Soap

Shampoo

Hair dryer (on request)

Private bathroom

Bedroom

Bed sheets

Laptop-friendly workspace

Phone

Iron/ironing board (on request)

Desk

Breakfast

Free bottled water

Parking

Free uncovered self parking on site

Wheelchair-accessible parking available

Accessibility

Well-lit path to entrance

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair accessible (may have limitations)

Upper floors accessible by stairs only

Activities

Outdoor pool

Entertainment

Cable channels

24-inch flat-screen TV

General

Front-desk safe

Water dispenser

Spanish

TV in lobby

Designated smoking areas

Communal living room

Guest Services

Outdoor pool

Daily housekeeping

Change of bedsheets (on request)

Tour/ticket assistance

24-hour front desk

Luggage storage

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Balcony

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 200.0 per day. cribs (infant beds) are not available.

Payment Policy

Rollaway bed fee: mxn 200.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Geraldo

Jul 13, 2025 04:11:23 AM

Review Score: 10

Summary: It's a hotel very close to downtown, you can walk and is a safe area. The only think it has no restaurant as announce it on line.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Double Room Room Size: m² 2 Queen Beds	General Number of living rooms 0, Pool view, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Standard Double Room, 2 Double Beds Room Size: m² 2 Double Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Wheelchair-width doorways, Ceiling fan, Wheelchair accessible, Air conditioning, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Location - ground floor, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Air conditioning, Bed count maximum 1
Superior Studio Suite Room Size: m² 2 King Beds	General Number of living rooms 0, Pool view, No rollaway/extra beds, Number of bedrooms - 0, Location - top floor, Bed count minimum 2, Bed count maximum 2
Superior Room Room Size: m² 2 Double Beds	General Number of living rooms 0, Balcony or patio, Rollaway/extra beds (surcharge), Pool view, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Bed count maximum 2