Hotel Villas Segovia Playa del Carmen | Hotel in Playa del Carmen

| 9.0 (38 Reviews) |  1 Bathroom
Gonzalo Guerrero Hotel | Hotel Villas Segovia Playa del Carmen

Hotel in Gonzalo Guerrero, Playa del Carmen

An outdoor pool, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
Change of towels is available on request.
Hotel Villas Segovia Playa del Carmen offers 13 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 3.5-star hotel have kitchens. Bathrooms include showers with rainfall showerheads.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. 42-inch Smart televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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Amenities

Air Conditioner
Pool
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shower
  • Towels
  • Rainfall showerhead
  • Toilet paper
  • Shampoo
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Pillow-top mattress
  • Down comforter
  • Premium bedding
  • Ceiling fan
  • Pillow menu
  • Blackout drapes/curtains
  • Access via exterior corridors
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Mobile key entry
Breakfast
  • Continental breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 232 for adults and MXN 232 for children
  • Griddle
  • Toaster oven
  • Kitchen
Parking
  • No onsite parking available
Accessibility
  • Wheelchair-accessible public washroom
  • Doorbell and phone notification
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Lever door handles
  • Upper floors accessible by stairs only
  • This property does not have elevators
  • Stair-free path to entrance
  • Well-lit path to entrance
Activities
  • Outdoor pool access
  • Access to nearby outdoor pool
  • Outdoor pool
Entertainment
  • Pay movies
  • Premium channels
  • 42-inch Smart TV
  • Cable channels
General
  • Front-desk safe
  • English
  • Spanish
  • Smoke-free property
Guest Services
  • Access to nearby outdoor pool
  • Kitchen
  • Outdoor pool
  • Change of towels (on request)
  • Tour/ticket assistance
  • Daily housekeeping
  • Concierge services
  • Change of bedsheets (on request)
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Outdoor furniture
  • Pool umbrellas
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome.
Payment Policy
Fee for continental breakfast: approximately mxn 232 for adults and mxn 232 for children pet deposit: mxn 1000 per stay pet fee: mxn 650 per pet, per night early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 18 lbs per pet) pets allowed for an extra charge of mxn 650 per pet, per night, plus a deposit of mxn 1000 per stay pets cannot be left unattended welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Jodie
Mar 22, 2026 09:55:19 PM
Review Score:   8
Summary: Hotel was nice and staff were extremely friendly and helpful. Bathroom was not as clean as we would like and towels not always clean. However it was a pleasant stay with plenty of space.
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite, 1 King Bed
Room Size: 710 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Square feet - 710, Wheelchair-width doorways, Number of bedrooms - 1, Microwave, Wheelchair accessible, Number of living rooms 1, Ping - 20, Square meters - 66, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Kitchen island, Refrigerator, Bed count minimum 1, Bed count maximum 1
Superior Suite
Room Size: m2
3 Queen Beds and King Bed
Superior Suite

General

Premium TV channels, Cable TV service, Number of bedrooms - 2, Full-sized refrigerator/freezer, Microwave, Room and bed type depend on availability check-in, Location - top floor, Blender, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Cookware, dishware, and utensils, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Espresso maker, Separate sitting area, Oven, Bed count maximum 3, Access via exterior corridors, Pay movies, City view, Bed count minimum 3
Junior Suite, 2 Double Beds
Room Size: 710 square feet m2
2 Double Beds
Junior Suite, 2 Double Beds

General

Square feet - 710, Wheelchair-width doorways, Number of bedrooms - 1, Room and bed type depend on availability check-in, Wheelchair accessible, Number of living rooms 1, Ping - 20, Square meters - 66, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Standard Suite, 2 Double Beds
Room Size: 366 square feet m2
2 Double Beds
Standard Suite, 2 Double Beds

General

Mini-fridge, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square feet - 366, Wheelchair accessible, Square meters - 34, Bed count minimum 2, Ping - 10, Bed count maximum 2

FAQ's

Is this Gonzalo Guerrero hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Gonzalo Guerrero hotel have a swimming pool?

Yes, this Gonzalo Guerrero hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gonzalo Guerrero hotel?

Best-rates for the Gonzalo Guerrero hotel starts from $51 per night with includes Balcony/Terrace, Guest Services, Internet, Kitchen, Laundry, Air Conditioner, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Entertainment, Breakfast, Child Friendly, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Gonzalo Guerrero hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gonzalo Guerrero hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gonzalo Guerrero hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gonzalo Guerrero hotel?

Based on the information reported by the owner or manager, the Gonzalo Guerrero hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gonzalo Guerrero hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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