ibis Cancun Centro | Hotel in Cancun

| 8.4 (1260 Reviews) |  1 Bathroom
Downtown Cancun Hotel | ibis Cancun Centro

Hotel in Downtown Cancun, Cancun

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business center, and dry cleaning are onsite.
Housekeeping is available once per stay.
Ibis Cancun Centro offers 190 accommodations with hair dryers and blackout drapes/curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Towels
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
Bedroom
  • Bed sheets
  • Blackout drapes/curtains
  • Air conditioning (climate-controlled)
  • Water-efficient showers only
  • Soundproofing
  • Eco-friendly cleaning products provided
  • Connecting rooms available
  • Phone
  • Desk
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
Breakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MXN 290 for adults and MXN 145 for children
  • 1 bar
  • 1 restaurant
Parking
  • Wheelchair-accessible parking available
  • Covered self parking on site (MXN 120 per stay)
  • Covered valet parking on site (MXN 120 per stay)
Accessibility
  • Wheelchair-accessible registration desk height (inches): 24
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Elevator
  • Elevator door width (inches): 71
  • 4 on-site accessible parking spaces
Activities
  • Shopping mall
Entertainment
  • Satellite channels
  • 22-inch plasma TV
General
  • Business center
  • Computer station
  • Front-desk safe
  • Elevator
  • Spanish
  • English
  • Reusable tableware only
  • Smoke-free property
  • Reusable cups only
  • Humane treatment of captive wild animals
  • TV in lobby
  • No plastic water bottles
  • No plastic soda bottles
  • Double-glazed windows
  • Biodegradable drinking straws
  • Locally-owned & organized tours & activities
  • Comprehensive recycling policy
  • At least 80% lighting from LEDs
  • Vegetarian dining options
  • Vegan dining options
  • No plastic drinking straws
  • Comprehensive food waste policy
  • Biodegradable coffee stirrers
  • Local artist showcase
  • No plastic coffee stirrers
Guest Services
  • Laundry facilities
  • Soundproofed rooms
  • Snack bar/deli
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Multilingual staff
  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Dry cleaning service
  • Tour/ticket assistance
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! up to 13 children stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately mxn 290 for adults and mxn 145 for children covered self parking fee: mxn 120 per stay covered valet parking fee: mxn 120 per stay pet deposit: mxn 1000 per stay pet fee: mxn 350 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of mxn 350 per pet, per night, plus a deposit of mxn 1000 per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed property registration number 002-025-001047/2026 safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Alejandro
Mar 10, 2026 08:25:44 AM
Review Score:   8
Summary: .
See All Reviews

Room Arrangement

Room Info Facilities
Double Room, 1 Double Bed, Lagoon View
Room Size: m2
1 Double Bed
Double Room, 1 Double Bed, Lagoon View

General

Pet-friendly room, Lagoon view, Number of bedrooms - 1, Bed count minimum 1, In-room safe, Bed count maximum 1
Double Room, 1 Double Bed
Room Size: 431 square feet m2
1 Double Bed
Double Room, 1 Double Bed

General

Shower grab bar height (centimeters) - 43, Pet-friendly room, Grab bar - in shower, Visual fire alarm, Number of bedrooms - 1, Accessible vanity height (inches) - 24, Wheelchair accessible, Accessible vanity height (centimeters) - 60, Square feet - 431, Lowered peephole/view port in door, Portable shower seat, Square meters - 40, Height-adjustable showerhead, Ping - 12.11, Wheelchair-accessible bathroom vanity, Shower grab bar height (inches) - 17, Bed count minimum 1, Bed count maximum 1, City view
Double Room, 2 Twin Beds
Room Size: m2
2 Twin Beds
Double Room, 2 Twin Beds

General

Lagoon view, Number of bedrooms - 1, Pets not allowed, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this ibis Cancun Centro pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the ibis Cancun Centro have a swimming pool?

No, this ibis Cancun Centro does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in ibis Cancun Centro?

Best-rates for the ibis Cancun Centro starts from $52 per night with includes Air Conditioner, TV, Wheelchair Accessible, Accessibility, Business Services, Wellness Facilities, Security/Safety, Bedding/Linens, Restaurant, Internet, Laundry, Parking, Breakfast, Child Friendly, Bar, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is ibis Cancun Centro a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the ibis Cancun Centro wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the ibis Cancun Centro is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the ibis Cancun Centro?

Based on the information reported by the owner or manager, the ibis Cancun Centro indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for ibis Cancun Centro?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
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