Is this Polanco hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Polanco hotel?

Check-in time for Polanco hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Polanco hotel have a swimming pool?

Yes, this Polanco hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Polanco hotel?

Best-rates for the Polanco hotel starts from $596 per night with includes Breakfast, Child Friendly, Parking, Wheelchair Accessible, Wellness Facilities, Spa, Toiletries, Guest Services, Internet, Transportation/Shuttle, Restaurant, Bar, TV, Business Services, Kitchen, Entertainment, Laundry, Air Conditioner, Pool, Balcony/Terrace, Accessibility, Security/Safety, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Polanco hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Polanco hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Polanco hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Polanco hotel?

Based on the information reported by the owner or manager, the Polanco hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Polanco hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

JW Marriott Hotel Mexico City Polanco | Hotel in Mexico City

Name: JW Marriott Hotel Mexico City Polanco
Address: Mexico City, Mexico City, Mexico, MX
Price range: Prices for upcoming dates start at $596 per night
Rating: 9.4

| 9.4 (1000 Reviews) | 1 Bathroom

Polanco Hotel | JW Marriott Hotel Mexico City Polanco

Hotel in Polanco, Mexico City

Luxury hotel with 3 restaurants and bars
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
JW Marriott Hotel Mexico City Polanco offers 312 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Hair dryer

Bathrobes

Private bathroom

Free toiletries

Towels

Shower

Bedroom

Bed sheets

Down comforter

Premium bedding

Hypo-allergenic bedding

Free cribs/infant beds

Air conditioning (climate-controlled)

Free rollaway beds

Pillow-top mattress

Water-efficient showers only

Energy-saving switches

Free newspapers

Iron/ironing board

Desk

Recycling

Phone

Turndown service

Laptop-compatible safe

LED light bulbs

Breakfast

24-hour room service

Buffet breakfast available for a fee daily 6 AM–11 AM: USD 36 for adults and USD 18 for children

3 bars/lounges

3 restaurants and 1 coffee shop/cafe

Coffee/tea in common area(s)

Free bottled water

Coffee/tea maker

Minibar

Espresso maker

Parking

Self parking on site (USD 25 per day)

Shopping center shuttle (surcharge)

Valet parking on site (USD 28 per day)

Wheelchair-accessible parking available

Theme park shuttle (surcharge)

Limo/town car service

Height restrictions apply for onsite parking

Accessibility

Wheelchair-accessible parking

Wheelchair-accessible restaurant

Wheelchair-accessible registration desk

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Elevator

Wheelchair-accessible path of travel

Low-height view port in door

Wheelchair-accessible fitness center

Wheelchair-accessible spa

Visual fire alarm

Grab bar near toilet

Low-height electrical outlets in bathroom

Height-adjustable showerhead

Transfer shower

Activities

Bicycle rentals

Free bicycle rentals

Fitness center

Sauna

Outdoor pool

Steam room

Entertainment

Netflix

Cable channels

Premium channels

49-inch Smart TV

General

Banquet hall

Water dispenser

Ballroom

Elevator

ATM/banking services

Free newspapers in lobby

Front-desk safe

English

Spanish

Smoke-free property

Vegan dining options

No plastic coffee stirrers

Renovated entire property - November 2023

Comprehensive food waste policy

Biodegradable coffee stirrers

Comprehensive recycling policy

Vegetarian dining options

At least 80% lighting from LEDs

Guest Services

Free rollaway/extra beds

Laundry facilities

Free cribs/infant beds

Snack bar/deli

Outdoor pool

Tour/ticket assistance

Laundry facilities

Change of bedsheets (on request)

Daily housekeeping

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Turndown service

Multilingual staff

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in all rooms: WiFi (USD 20 per day)

Outdoors

Garden

Vegetable garden

Pool sun loungers

Terrace

Policies

Check-in

Check-in start time: 3 pm; check-in end time: noon express check-in available late check-in subject to availability

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. free rollaway/extra beds! free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 36 for adults and usd 18 for children fee for in-room wireless internet: usd 20 per day (rates may vary) self parking fee: usd 25 per day valet parking fee: usd 28 per day pet fee: usd 25 per pet, per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 25 per pet, per night welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Kristen

Nov 12, 2025 06:21:20 AM

Review Score: 10

Summary: I recently stayed at the JW Marriott Hotel Mexico City Polanco and can say quite confidently: it’s one of the finest urban luxury stays I’ve experienced (and I travel frequently). If your travel plans take you to Mexico City, especially the Polanco neighborhood, this hotel earns high marks across the board. Nestled in the chic Polanco district on Avenida Andrés Bello, the hotel is within walking distance of high-end shopping, dining and museums. It put me right in the center of Mexico City’s upscale, vibrant energy.

See All Reviews

Room Arrangement

Room Info	Facilities
Presidential Suite, 1 Bedroom Room Size: 1615 square feet m² 1 Double Bed	General Number of living rooms 0, Square meters - 150, Number of bedrooms - 0, Ping - 45, Sofa bed, Pets not allowed, Square feet - 1615, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view, Number of bathrooms - 1
Junior Suite, 1 King Bed Room Size: 463 square feet m² 1 King Bed	General Number of living rooms 0, Blackout drapes/curtains, Hair dryer, Number of bedrooms - 0, Shower only, Pets not allowed, Ping - 13, Separate bedroom, Extra bed count 1, Square feet - 463, Free toiletries, Number of bathrooms - 1, Square meters - 43, Slippers, Wardrobe or closet, iPod docking station, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite, 1 King Bed with Sofa bed, Terrace Room Size: 678 square feet m² 2 King Bed and Double Sofa Bed	General Square feet - 678, Number of living rooms 0, Patio, Number of bedrooms - 0, Terrace, Sofa bed, Pets not allowed, Extra bed count 2, Number of bathrooms - 1, Ping - 19, Square meters - 63, Wardrobe or closet, Bed count minimum 2, City view, Bed count maximum 2
Executive Suite, 1 Bedroom Room Size: 484 square feet m² 1 Double Bed	General Number of living rooms 0, Blackout drapes/curtains, Hair dryer, Number of bedrooms - 0, Square feet - 484, Shower only, Sofa bed, Pets not allowed, Ping - 14, Separate bedroom, Square meters - 45, Free toiletries, Extra bed count 2, Number of bathrooms - 1, Slippers, Wardrobe or closet, iPod docking station, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 King Bed Room Size: 398 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Pets not allowed, Square meters - 37, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398, City view, Number of bathrooms - 1
Room, 2 Double Beds Room Size: 398 square feet m² 2 Double Beds	General Number of living rooms 0, Blackout drapes/curtains, Hair dryer, Number of bedrooms - 0, Ping - 11, Shower only, Room and bed type depend on availability check-in, Pets not allowed, Square meters - 37, Wheelchair accessible, Extra bed count 1, Free toiletries, Square feet - 398, Number of bathrooms - 1, Slippers, Wardrobe or closet, iPod docking station, Park view, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Executive Suite, 1 King Bed, Executive Level Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 484, Sofa bed, Pets not allowed, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Extra bed count 2, City view, Number of bathrooms - 1
Room, 1 King Bed Room Size: 398 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Wardrobe or closet, Pets not allowed, Square meters - 37, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398, Number of bathrooms - 1
Executive Room, 2 Double Beds Room Size: 398 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Sofa bed, Pets not allowed, Square meters - 37, Bed count minimum 2, Extra bed count 2, Square feet - 398, City view, Number of bathrooms - 1, Bed count maximum 2
Executive Room, 1 King Bed Room Size: 398 square feet m² 1 King Bed	General Number of living rooms 0, Blackout drapes/curtains, Hair dryer, Number of bedrooms - 0, Ping - 11, Shower only, Room and bed type depend on availability check-in, Sofa bed, Pets not allowed, Square meters - 37, Wheelchair accessible, Free toiletries, Extra bed count 2, Square feet - 398, Number of bathrooms - 1, Slippers, Wardrobe or closet, iPod docking station, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite, 1 King Bed, City View, Corner Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 484, Sofa bed, Pets not allowed, Ping - 14, Square meters - 45, Extra bed count 2, Number of bathrooms - 1, Park view, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 2 Double Beds Room Size: 398 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Pets not allowed, Square meters - 37, Extra bed count 1, Bed count minimum 2, Square feet - 398, Number of bathrooms - 1, Bed count maximum 2