Is this Kempinski Hotel Cancun pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kempinski Hotel Cancun?

Check-in time for Kempinski Hotel Cancun starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kempinski Hotel Cancun have a swimming pool?

Yes, this Kempinski Hotel Cancun has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kempinski Hotel Cancun?

Best-rates for the Kempinski Hotel Cancun starts from $310 per night with includes Balcony/Terrace, Business Services, Bar, Guest Services, Pool, Oceanfront, Sports/Activities, Fireplace/Heating, Parking, Ocean View, Entertainment, Designated Smoking Area, Wheelchair Accessible, Wellness Facilities, Breakfast, Child Friendly, Hot Tub, Laundry, Security/Safety, Bedding/Linens, View, Accessibility, Transportation/Shuttle, Spa, Restaurant, Internet, Air Conditioner, Private Beach with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kempinski Hotel Cancun a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kempinski Hotel Cancun wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kempinski Hotel Cancun is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kempinski Hotel Cancun?

Based on the information reported by the owner or manager, the Kempinski Hotel Cancun indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kempinski Hotel Cancun?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Kempinski Hotel Cancun | Resort in Cancún

| 9.2 (409 Reviews) | 8 Bathrooms 50 Guests

Zona Hotelera Resort | Kempinski Hotel Cancun

Resort in Zona Hotelera, Cancún

This Kempinski Hotel Cancun features 2 outdoor swimming pools, a spa and a private beach. It offers modern rooms equipped with an iPod docking station, CD player and cable TV. The center of Cancun is 11 mi away. Kempinski spa and Salon offers a wide range of massage therapies, body treatments and facials. There is also a gym and tennis court. Cabanas are available on the hotel’s private beach. The Kempinski Hotel Cancun elegant rooms feature a mini bar and work desk. All rooms have a balcony with ocean views. The private bathroom includes a bathrobe, slippers and hairdryer. Dining options range from traditional Asian specialties at The Sushi Bar to Mediterranean cuisine at Fantino. Indoor or outdoor dining is available and cocktails are served at the Lobby Lounge. Just 20-minutes from Cancun International Airport, the Kempinski Hotel Cancun can arrange airport and area attraction transportation. Aquaworld, offering boat trips, is 1.2 mi away.

Kempinski Hotel Cancun is located in Cancún.

This 363 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Bedding/Linens, View, and several others. This is a 5 star rated property and has over 409 reviews with the average score of 9.2 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 363 Bedrooms Resort if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Kempinski Hotel Cancun in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kempinski Hotel Cancun”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Wine/Champagne

Coffee house on site

Kids' meals

Snack bar

Special diet meals (on request)

Breakfast in the room

Kid-friendly buffet

Parking

Parking on site

Parking

Private Parking

Accessible parking

Accessibility

Toilet with grab rails

Wheelchair accessible

Activities

Spa/Wellness packages

Fitness center

Head massage

Tour or class about local culture

Neck massage

Tennis court

Beachfront

Playground

Back massage

Golf course (within 2 miles)

Hot tub/Jacuzzi

Fitness

Kids' club

Cooking class

Full-body massage

Private beach area

Yoga classes

Tennis equipment

Fitness classes

Spa facilities

Live music/Performance

Personal trainer

Beach

Hand massage

Temporary art galleries

Sauna

Foot massage

Couples' massage

Massage

Locker rooms

Steam room

Spa lounge/Relaxation area

Solarium

General

Heating

Convenience store on site

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Designated smoking area

Elevator

Family rooms

Safe

Smoke-free property

Guest Services

ATM on site

Airport shuttle (additional charge)

Ironing service

Meeting/Banquet facilities

Valet parking

Dry cleaning

Suit press

Airport shuttle

24-hour front desk

Babysitting/Child services

Express check-in/out

Concierge

Lockers

Shuttle service

Private check-in/out

Room service

Baggage storage

Car rental

Tour desk

Shuttle service (additional charge)

Hair/Beauty salon

Currency exchange

Daily housekeeping

Fax/Photocopying

Laundry

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool

Terrace

Outdoor furniture

Garden

Outdoor pool (year-round)

Sun deck

Security/Safety

Key card access

24-hour security

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Process in place to check health of guests

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Spa

Shallow end

Beach chairs/Loungers

Swimming pool

Heated pool

Beach umbrellas

Pool with view

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Resort fee includes the following: mexican welcome drink, premium high-speed wifi in guest rooms and public areas, use of tennis courts and rackets (1 hr)guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.4

Location:

9.41

Staff:

9.38

Facilities:

9.2

Comfort:

9.59

Cleanliness:

9.52

Dec 7, 2025 08:00:00 AM

Review Score: 10

Monaco

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The beach was beautiful!! Service and cleaning outstanding. We arrived in the evening and we were at the hotel in just 15 minutes. The breakfast was very good and Sunday breakfast even better.

Summary: Excellent!

See All Reviews

Room Arrangement

Room Info	Facilities
The Presidential Suite Room Type: Suite Room Size: 229 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Living Area Desk Internet Wireless internet View View
Deluxe Seafront King Room Room Type: Triple Room Size: 41 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Slippers General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Living Area Desk Internet Wireless internet View View
Deluxe Seafront Double Room Room Type: Double Room Size: 41 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Living Area Desk Internet Wireless internet View View
Deluxe Seaside King Room Room Type: Triple Room Size: 41 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Slippers General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Living Area Desk Internet Wireless internet View View
Deluxe Seaside Double Room Room Type: Double Room Size: 41 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Living Area Desk Internet Wireless internet View View
Club Seaside King Room Room Type: Triple Room Size: 41 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Slippers General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Living Area Desk Internet Wireless internet View View
Club Seaside Double Room Type: Double Room Size: 41 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Living Area Desk Internet Wireless internet View View
Club Seafront Suite Room Type: Suite Room Size: 82 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Slippers General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Living Area Desk Internet Wireless internet View View
Club Seaside Suite Room Type: Suite Room Size: 82 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Living Area Desk Internet Wireless internet View View
The Saasil Suite Room Type: Suite Room Size: 177 m² 2 Twin bed(s) Bed 2 Full bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Slippers General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Living Area Desk Internet Wireless internet View View
Seaside Suite Room Type: Suite Room Size: 82 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Living Area Desk Internet Wireless internet View View
Seafront Suite Room Type: Suite Room Size: 82 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Slippers General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Living Area Desk Internet Wireless internet View View
Panoramic Suite Room Type: Suite Room Size: 82 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Living Area Desk Internet Wireless internet View View
Club Seafront King Room Room Type: Triple Room Size: 41 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub, Slippers General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Living Area Desk Internet Wireless internet View View
Club Seafront Double Room Room Type: Double Room Size: 41 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub General Air conditioning, Safe Media & Technology Telephone Outdoors Balcony Living Area Desk Internet Wireless internet View View

Check Resort Availability

Nightly rates from:

USD310

Price Details

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Kempinski Hotel Cancun | Resort in Cancún

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Resort in Zona Hotelera, Cancún

Amenities

Facility Overview

Policies

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