Is this Mahai Retreat pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mahai Retreat have a swimming pool?

Yes, this Mahai Retreat has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Mahai Retreat a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mahai Retreat wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mahai Retreat has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mahai Retreat?

Based on the information reported by the owner or manager, the Mahai Retreat indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mahai Retreat?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mahai Retreat | Hotel in Mahahual

Name: Mahai Retreat
Address: Mahahual, Quintana Roo, Mexico, MX
Price range: Prices for upcoming dates start at $275 per night

| New | 1 Bathroom

Hotel in Mahahual

Beachside hotel to enjoy outdoor pool and sand beach
At Mahai Retreat, relax by an outdoor pool or hit the private sand beach where you can enjoy snorkeling.
Housekeeping is available on request.
Mahai Retreat offers 11 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

View

Balcony/Terrace

Security/Safety

Bedding/Linens

Spa

Restaurant

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Eco-friendly toiletries

Towels

Toilet paper

Shower

Soap

Private bathroom

Shampoo

Bedroom

Bed sheets

Ceiling fan

Desk

Bulk dispenser for toiletries

Water-efficient toilets only

Laptop-compatible safe

LED light bulbs

Laptop-friendly workspace

Eco-friendly cleaning products provided

In-room massage

Breakfast

Coffee/tea in common area(s)

Free continental breakfast available daily 8:00 AM–9:30 AM

1 restaurant

Coffee/tea filters (reusable)

Free bottled water

Parking

Free uncovered self parking on site

Accessibility

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

4 stairs to reach property

Area rugs in room

Well-lit path to entrance

Upper floors accessible by stairs only

Tile flooring in room

Activities

Kayaking

Yoga classes

Paddleboards on site

Outdoor pool

Spa services

Bike parking

Snorkeling

General

Water dispenser

Spanish

English

At least 80% lighting from LEDs

No plastic water bottles

No plastic drinking straws

Reusable tableware only

Comprehensive food waste policy

Vegetarian dining options

At least 80% of food locally-sourced

Humane treatment of captive wild animals

No plastic coffee stirrers

Vegan dining options

No plastic soda bottles

Reusable cups only

Locally-owned & organized tours & activities

Smoke-free property

Comprehensive recycling policy

Water dispenser

100% renewable energy

Guest Services

Outdoor pool

Tour/ticket assistance

Housekeeping (on request)

Change of towels (on request)

Change of bedsheets (on request)

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Outdoor entertainment area

Free pool cabanas

Outdoor furniture

Dock

Private beachfront location

Pool umbrellas

Picnic area

Furnished balcony or patio

Spa

Body treatments

Hydrotherapy

Massage - deep-tissue

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 8:00 pm

Check-out

Check-out before 10:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet deposit: mxn 4000 per stay pet fee: mxn 1000 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of mxn 1000 per pet, per night, plus a deposit of mxn 4000 per stay service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges property registration number 30986 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Room Arrangement

Room Info	Facilities
Deluxe Suite, Beach View Room Size: 409 square feet m² 2 King Bed and Twin Sofa Bed	General Number of bedrooms - 1, Ping - 11, Square feet - 409, Beach view, Square meters - 36.4, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Superior Room Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Beach view, Day bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premium Room Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 38, Beach view, Location - top floor, Extra bed count 1, No rollaway/extra beds, No cribs (infant beds), Square feet - 409, Separate sitting area, Day bed, Bed count minimum 1, Bed count maximum 1
Standard Room Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Beach view, Bed count minimum 2, Bed count maximum 2