Is this Punta Sam resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Punta Sam resort have a swimming pool?

Yes, this Punta Sam resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Sam resort?

Best-rates for the Punta Sam resort starts from $492 per night with includes Kitchen, Pool, Wheelchair Accessible, Ocean View, Bar, Guest Services, Entertainment, Child Friendly, Parking, Accessibility, Wellness Facilities, Spa, Hot Tub, Internet, View, Business Services, Bedding/Linens, Laundry, Air Conditioner, Designated Smoking Area, Balcony/Terrace, Sports/Activities, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Punta Sam resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Sam resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Sam resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Sam resort?

Based on the information reported by the owner or manager, the Punta Sam resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Sam resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Punta Sam resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SLS Playa Mujeres – ALL Inclusive Collection | Resort in Punta Sam

Name: SLS Playa Mujeres – ALL Inclusive Collection
Address: Punta Sam, Playa Mujeres, Quintana Roo, Mexico, MX
Price range: Prices for upcoming dates start at $492 per night
Rating: 9

| 9.0 (681 Reviews) | 1 Bathroom

Punta Sam Resort | SLS Playa Mujeres – ALL Inclusive Collection

Resort in Punta Sam

Luxury property on the beach, with 3 outdoor pools
Catch some rays on SLS Playa Mujeres – ALL Inclusive Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 18 restaurants.
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Soap

Rainfall showerhead

Shower

Shampoo

Towels

Hair dryer

Bedroom

Bed sheets

Free cribs/infant beds

Blackout drapes/curtains

Air conditioning

Laptop-friendly workspace

Desk chair

Local maps

Desk

Mobile key entry

Children's slippers

Guidebooks/recommendations

Safe

Phone

Turndown service

Iron/ironing board

Slippers

Connecting rooms available

Electrical adapters/chargers

In-room massage

Window screens

Breakfast

24-hour room service

18 restaurants and 3 coffee shops

3 beach bars, 2 poolside bars, 5 bars/lounges and 1 swim-up bar

Coffee/tea in common area(s)

Champagne service

Free minibar

Free bottled water

Coffee/tea maker

Espresso maker

Parking

Wheelchair-accessible parking available

Free secured self parking on site

Accessibility

Wheelchair accessible (may have limitations)

Smooth flooring in room

Elevator

5 on-site accessible parking spaces

Elevator door width (inches): 36

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Windsurfing

Fishing

Ecotours

Jet skiing

Hiking/biking trails

Horse riding

Sailing

Skydiving

Surf lessons

Water skiing

Adjacent to a golf course

Motor boating

Parasailing

Boat tours

Scuba diving

Children's pool

Nightclub

Air hockey

Paddleboards on site

Bodyboards on site

Beach yoga

Basketball

Beach club (surcharge)

Table tennis

Surfing/body boarding

2 hot tubs

3 outdoor pools

Concerts/live shows

Lifeguards on site

Playground

Steam room

Fitness classes

24-hour fitness center

Snorkeling

Yoga classes

Billiards/pool table

Kayaking

Sauna

Foosball table

Wine tasting room

Full-service spa

Beach volleyball

Karaoke

Evening entertainment

Arcade/game room

Entertainment

Netflix

Premium channels

Cable channels

Streaming services

42-inch Smart TV

General

Meeting rooms - 7

Conference center (8719 square feet of space)

Banquet hall

Elevator

ATM/banking services

English

Spanish

Beach towels

Couples dining

Games

Romance packages available

Designated smoking areas

Renovated entire property - November 2024

Guest Services

In-room child care (surcharge)

Playground

Children's pool

Art supplies

Snack bar/deli

Children's games

Children's toys

Children's club

Pool toys

Free cribs/infant beds

Beach toys

Arcade/game room

Children's books

Waterslide

3 outdoor pools

Concierge services

Golf cart

Luggage storage

Porter/bellhop

Dry cleaning service

Water sports equipment

24-hour front desk

Tour/ticket assistance

Daily housekeeping

Turndown service

Wedding services

Internet

In-room WiFi speed: 50+ Mbps

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Garden

Lifeguards on site

Dock

Outdoor entertainment area

Pool umbrellas

Pool sun loungers

Beach loungers

Marina onsite

Outdoor furniture

Private beachfront location

Pool cabanas (surcharge)

Free beach cabanas

Beach umbrellas

Spa

Sauna

Reflexology

Massage - deep-tissue

Hydrotherapy

Couples treatment room(s)

Manicures and pedicures

Facials

Steam room

Body wraps

Body scrubs

Massage - hot stone

Massage - sports

8 treatment rooms

Massage - Swedish

Spa open daily

Body treatments

Massage/treatment rooms

Aromatherapy

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy

1 total (up to 40 lbs per pet) pets stay free service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Inelda

Aug 8, 2025 04:16:51 AM

Review Score: 4

Summary: The dining options available for families traveling together were notably limited. Failure to secure reservations for the on-site restaurant in advance resulted in uncertainty regarding table availability, which is a critical aspect that is not sufficiently communicated to guests. In an all-inclusive establishment, it is reasonable to anticipate dining options that do not necessitate prior reservations. Moreover, the service at the bars was significantly slower than expected. Upon arrival, I found that my accommodation contained personal items belonging to a previous guest, suggesting that the cleaning procedures employed were inadequate. Additionally, the range of available activities was somewhat deficient in variety. However, for guests with an interest in fitness, there were an array of facilities and daily classes offered. It is also worth noting that there were additional fees imposed; for instance, one restaurant informed us that, in order to be seated together due to their inability to accommodate our party, we could utilize a private room contingent upon purchasing a bottle of wine costing one thousand dollars. Furthermore, we were charged ten dollars per person for an experience labeled as "Surf and Turf," which was presented to us as a premier setting featuring lobster and steak, yet it ultimately turned out to be a buffet setup on the beach, falling short of expectations for the additional cost.

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Room Arrangement

Room Info	Facilities
Delight King Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Delight Ocean View Two Queen Room Size: 538 square feet m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Indulge 1 Bedroom Suite Room Size: m² 1 King Bed	General Private hot tub, Number of living rooms 0, Private bathroom, Private hot tub (rooftop), Number of bedrooms - 1, Location - top floor, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Delight Two Queen Room Size: 538 square feet m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
SLS Elite King Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Club level room, Marina view, Location - top floor, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Delight Family Style Two-Bedroom Room Size: m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 2, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
SLS Elite Two Queen Room Size: 538 square feet m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Club level room, Marina view, Location - top floor, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
SLS Elite Ocean View Rooftop Two Queen Room Size: 538 square feet m² 2 Queen Beds	General Private hot tub, Number of living rooms 0, Number of bedrooms - 0, Square feet - 538, Location - top floor, Number of bathrooms - 1, Private bathroom, Square meters - 50, Ping - 15, Private hot tub (rooftop), Club level room, Ocean view, Bed count minimum 2, Bed count maximum 2
SLS Elite Ocean View Rooftop King Room Size: 538 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Square feet - 538, Number of bedrooms - 1, Location - top floor, Number of bathrooms - 1, Private bathroom, Square meters - 50, Ping - 15, Private hot tub (rooftop), Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Luxuriate Two Bedroom Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Club level room, Location - top floor, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Captivate Swim-Out Two Queen Room Size: 538 square feet m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Location - ground floor, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Swim-up room access (shared pool), Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Euphoria Suite King Room Size: 764 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 764, Private bathroom, Square meters - 71, Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1, Ping - 21
Captivate Swim-Out King Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Location - ground floor, Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Swim-up room access (shared pool), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
SLS Elite Specialty Suite Room Size: 538 square feet m² 2 Queen Bed and Double Sofa Bed	General Private hot tub, Number of living rooms 0, Square feet - 538, Number of bedrooms - 1, Location - top floor, Number of bathrooms - 1, Private bathroom, Square meters - 50, Ping - 15, Private hot tub (rooftop), Club level room, Ocean view, Bed count minimum 2, Bed count maximum 2
Captivate Swim-Out Family Style two-Bedroom Room Size: m² 2 King Beds	General Number of living rooms 0, Private bathroom, Location - ground floor, Number of bedrooms - 2, Swim-up room access (shared pool), Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
Euphoria Corner Suite Ocean View King Room Size: 893 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Square meters - 83, Number of bedrooms - 1, Ping - 25, Bed count minimum 1, Ocean view, Bed count maximum 1, Square feet - 893, Number of bathrooms - 1
Delight Ocean View King Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Extra bed count 0, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Euphoria Corner Suite Marina View King Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Marina view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1