The Carmen Hotel - Ocean Front | Hotel in Playa del Carmen

| 8.2 (877 Reviews) |  1 Bathroom
Playa del Carmen Hotel | The Carmen Hotel - Ocean Front

Hotel in Playa del Carmen

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
The Carmen Hotel - Ocean Front offers 37 accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. Beds feature premium bedding. 50-inch LED televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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Amenities

Air Conditioner
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Internet
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 6:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 280 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals welcome)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Chris
Jun 19, 2026 01:30:24 AM
Review Score:   10
Summary: Amazing hotel right on the beach. The Sargassum was everywhere but that is nothing that could be avoided. The pool on the rooftop was excellent and great view of the ocean. The rooms in this hotel are amazing. They were very clean and very spacious. Beds in the Carmen are so comfortable. Staff at the front desk, Arthur was so helpful and friendly. The restaurant attached had awesome food and our waiter Cris was amazing. Definitely going to book this hotel on all future trips to Playa Del Carmen!! 5 stars all the way around!! Well done Carmen Ocean Front Hotel!!!
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Playa del Carmen hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Playa del Carmen hotel starts from $82 per night with includes Pool, TV, View, Ocean View, Wellness Facilities, Breakfast, Internet, Balcony/Terrace, Accessibility, Restaurant, Toiletries, Laundry, Air Conditioner, Bedding/Linens, Bar, Wheelchair Accessible, Security/Safety, Guest Services, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa del Carmen hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Playa del Carmen hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.