Is this Villa Juarez hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Villa Juarez hotel have a swimming pool?

Yes, this Villa Juarez hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Villa Juarez hotel?

Best-rates for the Villa Juarez hotel starts from $949 per night with includes Wheelchair Accessible, Accessibility, Wellness Facilities, Guest Services, Balcony/Terrace, Transportation/Shuttle, Sports/Activities, Restaurant, Bar, Breakfast, Child Friendly, Entertainment, Hot Tub, Kitchen, Business Services, Air Conditioner, Parking, Pool, TV, View, Ocean View, Security/Safety, Bedding/Linens, Spa, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Villa Juarez hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Villa Juarez hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Villa Juarez hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Villa Juarez hotel?

Based on the information reported by the owner or manager, the Villa Juarez hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Villa Juarez hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The St. Regis Kanai Resort, Riviera Maya | Hotel in Playa del Carmen

Name: The St. Regis Kanai Resort, Riviera Maya
Address: Villa Juarez, Quintana Roo, Mexico, MX
Price range: Prices for upcoming dates start at $949 per night
Rating: 9.4

| 9.4 (106 Reviews) | 1 Bathroom

Villa Juarez Hotel | The St. Regis Kanai Resort, Riviera Maya

Hotel in Villa Juarez, Playa del Carmen

Luxury hotel on the beach, with 5 outdoor pools
Catch some rays on The St. Regis Kanai Resort, Riviera Maya's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Housekeeping is available on request.
The St. Regis Kanai Resort, Riviera Maya offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 55-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include espresso makers and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a private beach.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Rainfall showerhead

Toilet paper

Towels

Hair dryer

Shampoo

Soap

Separate bathtub and shower

Children's robes

Bedroom

Air conditioning

Down comforter

Blackout drapes/curtains

Free cribs/infant beds

Bed sheets

Rollaway/extra beds (surcharge)

Turndown service

Recycling

Energy-saving switches

Electrical adapters/chargers

Individually furnished

Laptop-compatible safe

Connecting rooms available

Water-efficient showers only

Individually decorated

Slippers

Phone

LED light bulbs

In-room massage

Breakfast

Coffee/tea in common area(s)

Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: MXN 40-50 per person

6 restaurants and 1 coffee shop/cafe

2 beach bars, 4 poolside bars and 5 bars/lounges

Minibar

Wet bar

Espresso maker

Parking

Free beach shuttle

Free valet parking on site

Free self parking on site

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Transfer shower

Braille signage

Doorbell and phone notification

Wheelchair-accessible lounge

4 on-site accessible parking spaces

Wheelchair-accessible fitness center

Smooth flooring in public areas

Smooth flooring in room

Toilet grab bar height (inches): 34

Wheelchair-accessible registration desk height (inches): 39

Wheelchair-accessible public washroom

Front entrance ramp

Wheelchair-accessible spa

Wheelchair-accessible concierge desk

Wheelchair-accessible path of travel

Handrails in stairways

Stairway handrail height (inches): 38

Elevator door width (inches): 39

Accessible shuttle

Wheelchair-accessible registration desk

Assistive listening devices in meeting rooms

Wheelchairs available on site

Pool access ramp on site

Elevator

Wheelchair-accessible parking

Wheelchair-accessible pool

Visual fire alarm

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Hallway handrail height (inches): 38

Wheelchair-accessible business center

Handrails in hallways

Grab bar near toilet

Activities

Fitness center (free access)

5 outdoor pools

Lifeguards on site

Beach club (surcharge)

Shopping

Full-service spa

Entertainment

Cable channels

55-inch Smart TV

General

Elevator

Ballroom

Front-desk safe

ATM/banking services

Banquet hall

Gift shop/newsstand

Reception hall

French

Portuguese

German

Catalan

Spanish

English

Russian

At least 80% lighting from LEDs

Beach towels

Vegetarian dining options

No plastic coffee stirrers

Biodegradable coffee stirrers

Double-glazed windows

Rooftop garden

Vegan dining options

Smoke-free property

Communal living room

Comprehensive recycling policy

Guest Services

Children's club (surcharge)

5 outdoor pools

Free cribs/infant beds

Laundry facilities

Snack bar/deli

Rollaway/extra beds (surcharge)

Luggage storage

Turndown service

Concierge services

Hair salon

24-hour front desk

Tour/ticket assistance

Wedding services

Change of bedsheets (on request)

Laundry facilities

Porter/bellhop

Dry cleaning service

Daily housekeeping

Multilingual staff

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Terrace

Outdoor entertainment area

Pool cabanas (surcharge)

Beach loungers

Lifeguards on site

Garden

Beach cabanas (surcharge)

Beach umbrellas

Outdoor furniture

Private beachfront location

Pool umbrellas

Deck or patio

Spa

Massage - hot stone

Massage - deep-tissue

8 treatment rooms

Manicures and pedicures

Body scrubs

Steam room

Hot tub

Body wraps

Reflexology

Facials

Massage/treatment rooms

Couples treatment room(s)

Detox wraps

Massage - sports

Turkish bath/hammam

Spa open daily

Body treatments

Ayurvedic treatments

Sauna

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 85.0 per night. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 40 to 50 per person rollaway bed fee: mxn 85.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets food and water bowls are available pets cannot be left unattended pets stay free restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Fiorella Natali

Aug 8, 2025 06:51:08 PM

Review Score: 10

Summary: Excellent service

See All Reviews

Room Arrangement

Room Info	Facilities
Grand Room, 2 Queen Beds, Ocean View (Private Pool) Room Size: 592 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 592, Extra bed count 1, Square meters - 55, Number of bathrooms - 1, Private bathroom, Ping - 17, Private plunge pool, Ocean view, Bed count minimum 2, Bed count maximum 2
Grand Room, 1 King Bed, Ocean View (Private Pool) Room Size: 592 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 592, Extra bed count 2, Square meters - 55, Number of bathrooms - 1, Private bathroom, Ping - 17, Day bed, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
Deluxe Room, 2 Queen Beds, Ocean View (Terrace) Room Size: 592 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 17, Square feet - 592, Extra bed count 1, Ocean view, Bed count minimum 2, Square meters - 55, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed, Ocean View (Terrace) Room Size: 592 square feet m² 1 King Bed	General Number of bedrooms - 0, Wheelchair-width doorways, Bathtub grab bar height (centimeters) - 86, Grab bar - in bathtub, Accessible vanity height (inches) - 31, Doorway wheelchair width (centimeters) - 91, Extra bed count 1, Lowered locks/deadbolt, Bathtub grab bar height (inches) - 34, Roll-in shower width (centimeters) - 165, Lowered electrical outlets in bathroom, Shower grab bar height (inches) - 33, Doorway wheelchair width (inches) - 36, Wheelchair-accessible bathroom vanity, Low counters/sink height (centimeters) - 81, Low counters/sink height (inches) - 32, Bed count minimum 1, Pet-friendly room, Number of living rooms 0, Roll-in shower width (inches) - 65, Shower grab bar height (centimeters) - 85, Grab bar - in shower, Low-height counters/sink, Accessible vanity height (centimeters) - 79, Raised toilet seat, Square feet - 592, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Wheelchair accessible, Square meters - 55, Number of bathrooms - 1, Accessible bathtub, Private bathroom, Ping - 17, Ocean view, Roll-in shower, Bed count maximum 1
Suite, 1 King Bed, Ocean View (Terrace) Room Size: 1130 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Extra bed count 2, Number of bathrooms - 1, Ping - 32, Square feet - 1130, Private bathroom, Square meters - 105, Day bed, Bed count minimum 1, Ocean view, Bed count maximum 1
Studio, 1 King Bed, Ocean View (Corner) Room Size: 592 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 592, Extra bed count 1, Square meters - 55, Private pool, Number of bathrooms - 1, Private bathroom, Ping - 17, Bed count minimum 1, Ocean view, Bed count maximum 1
Grand Room, 1 Double Bed, Ocean View (Private Pool) Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Day bed, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Deluxe Room, 1 Double Bed, Ocean View (Terrace) Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Double Bed, Ocean View Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Double Bed, Ocean View Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Double Bed, Ocean View (Terrace) Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Presidential Suite, 2 Bedrooms, Ocean View (Corner) Room Size: 2313 square feet m² 2 Double Beds	General Pet-friendly room, Private hot tub, Number of living rooms 0, Dining table, Number of bedrooms - 0, Outdoor shower, Laptop-friendly workspace, Location - top floor, Extra bed count 1, Private pool, Separate dining area, Number of bathrooms - 1, Chef, Ping - 65, Private hot tub (outdoor), Private bathroom, Square feet - 2313, Square meters - 215, Private plunge pool, Ocean view, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Ocean View (Corner) Room Size: 1708 square feet m² 1 King Bed	General Pet-friendly room, Square feet - 1708, Private hot tub, Number of living rooms 0, Dining table, Number of bedrooms - 0, Outdoor shower, Laptop-friendly workspace, Extra bed count 1, Private pool, Separate dining area, Number of bathrooms - 1, Private hot tub (outdoor), Private bathroom, Ping - 48, Square meters - 159, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, 1 King Bed, Ocean View (Corner) Room Size: 1708 square feet m² 1 King Bed	General Pet-friendly room, Square feet - 1708, Private hot tub, Number of living rooms 0, Dining table, Number of bedrooms - 0, Outdoor shower, Laptop-friendly workspace, Extra bed count 1, Private pool, Separate dining area, Number of bathrooms - 1, Private hot tub (outdoor), Private bathroom, Ping - 48, Square meters - 159, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, 1 King Bed, Ocean View (Bathtub) Room Size: 1130 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Dining table, Number of bedrooms - 0, Laptop-friendly workspace, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Ping - 32, Square feet - 1130, Private bathroom, Square meters - 105, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, 1 King Bed, Ocean View (Private Pool) Room Size: 1130 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Sea view, Extra bed count 2, Number of bathrooms - 1, Ping - 32, Square feet - 1130, Private bathroom, Square meters - 105, Day bed, Bed count minimum 1, Bed count maximum 1
Suite, 1 Double Bed, Ocean View Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Ocean View (Corner) Room Size: 592 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 17, Square feet - 592, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square meters - 55, Number of bathrooms - 1