Volga, Member of Preferred Hotels & Resorts | Hotel in Mexico City

| 9.2 (194 Reviews) |  1 Bathroom
Colonia Cuauhtemoc Hotel | Volga, Member of Preferred Hotels & Resorts

Hotel in Colonia Cuauhtemoc, Mexico City

An outdoor pool, a restaurant, and 3 bars/lounges are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour health club, a swim-up bar, and spa services.
Change of towels is available on request.
Volga, Member of Preferred Hotels & Resorts offers 50 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

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Amenities

Air Conditioner
Pool
TV
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Internet
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Soap
  • Shampoo
  • Free toiletries
  • Toothbrush and toothpaste
  • Hair dryer
  • Towels
  • Toilet paper
Bedroom
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Bed sheets
  • Air conditioning
  • Down comforter
  • Turndown service
  • Individually furnished
  • Individually decorated
  • In-room massage
  • Restaurant dining guide
  • Slippers
  • Desk
  • Laptop-compatible safe
  • Phone
Breakfast
  • Free full breakfast available daily 7:00 AM–noon
  • 24-hour room service
  • 1 restaurant
  • 3 bars/lounges and 1 swim-up bar
  • Free bottled water
Parking
  • No onsite parking available
Accessibility
  • Magnifying mirror
  • This property does not have elevators
  • Visual alarms in hallways
  • Well-lit path to entrance
  • 20 stairs to reach property
  • Smooth flooring in public areas
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Zoo
  • Health/beauty spa
  • Theme parks
  • Outdoor pool access
  • Casino
  • Spa services
  • 24-hour health club
  • Designer stores
  • Outdoor pool
  • Evening entertainment
  • Wine tasting room
  • Access to nearby outdoor pool
  • Winery release events
Entertainment
  • Cable channels
  • 50-inch Smart TV
General
  • English
  • Spanish
  • Locally-owned & organized tours & activities
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Romance packages available
  • Vegetarian dining options
  • Smoke-free property
Guest Services
  • Access to nearby outdoor pool
  • Outdoor pool
  • Luggage storage
  • Turndown service
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Change of towels (on request)
  • Multilingual staff
  • Porter/bellhop
  • Concierge services
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Free pool cabanas
  • Pool sun loungers
  • Outdoor furniture
  • Pool umbrellas
Spa
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free, per registered adult, when using existing bedding.
Payment Policy
Pet deposit: usd 200 per stay pet fee: usd 52.20 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 52.20 per pet (varies based on length of stay), plus a deposit of usd 200 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash

Reviews

steven
Jun 13, 2026 01:20:14 AM
Review Score:   10
Summary: Great stay. Staff was wonderful. Rooms were great.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 1 King Bed
Room Size: 280 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Ping - 8, Number of bedrooms - 1, Shower only, Pets not allowed, Square meters - 26, Private bathroom, No rollaway/extra beds, Square feet - 280, No cribs (infant beds), Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed
Room Size: m2
1 King Bed
Suite, 1 King Bed

General

Cookware, dishware, and utensils, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds
Room Size: m2
2 Queen Beds
Deluxe Room, 2 Queen Beds

General

Pet-friendly room, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Shower only, Courtyard view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Grand Suite
Room Size: m2
1 King Bed
Grand Suite

General

Private bathroom, Kitchen, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Microwave, Pets not allowed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 Queen Bed
Room Size: 249 square feet m2
1 Queen Bed
Deluxe Room, 1 Queen Bed

General

Square feet - 249, Number of bedrooms - 1, Ping - 7, Shower only, Pets not allowed, Square meters - 23, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Colonia Cuauhtemoc hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Colonia Cuauhtemoc hotel starts from $483 per night with includes TV, Accessibility, Bar, Toiletries, Pool, Balcony/Terrace, Security/Safety, Spa, Guest Services, Entertainment, Breakfast, Heating, Air Conditioner, Bedding/Linens, Wellness Facilities, Internet, Laundry, Restaurant, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Colonia Cuauhtemoc hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Colonia Cuauhtemoc hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.