Is this Bacalar hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Bacalar hotel have a swimming pool?

Yes, this Bacalar hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Bacalar hotel?

Best-rates for the Bacalar hotel starts from $127 per night with includes Transportation/Shuttle, Wellness Facilities, Toiletries, Entertainment, Balcony/Terrace, Bar, Air Conditioner, Pool, Designated Smoking Area, View, Kitchen, Sports/Activities, Spa, Restaurant, Internet, Barbecue/Outdoor Cooking, Laundry, Parking, Bedding/Linens, Guest Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Bacalar hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Bacalar hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Bacalar hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Bacalar hotel?

Based on the information reported by the owner or manager, the Bacalar hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Bacalar hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Zelune Luxury Lagoon Resort Bacalar Adults only | Hotel in Bacalar

Name: Zelune Luxury Lagoon Resort Bacalar Adults only
Address: Bacalar, Chetumal, Quintana Roo, Mexico, MX
Price range: Prices for upcoming dates start at $127 per night
Rating: 9.6

| 9.6 (11 Reviews) | 1 Bathroom

Bacalar Hotel | Zelune Luxury Lagoon Resort Bacalar Adults only

Hotel in Bacalar

Lakefront hotel with a full-service spa, near Lake Bacalar
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available once per stay.
Zelune Luxury Lagoon Resort Bacalar Adults only offers 14 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. Espresso makers and minibars are provided. Bathrooms include showers, designer toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Balcony/Terrace

Transportation/Shuttle

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Toilet paper

Hair dryer

Private bathroom

Soap

Designer toiletries

Shampoo

Towels

Bedroom

Blackout drapes/curtains

Air conditioning

Ceiling fan

Premium bedding

Down comforter

Hypo-allergenic bedding

Bed sheets

Safe

In-room massage

Guidebooks/recommendations

Desk

Iron/ironing board

Eco-friendly cleaning products provided

Laptop-friendly workspace

Restaurant dining guide

Energy-saving switches

Breakfast

1 poolside bar and 1 bar

Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 300-600 per person

Room service available

1 restaurant

Minibar

Espresso maker

Local meal delivery service

Champagne service

Free bottled water

Parking

Height restrictions apply for onsite parking

Bus station shuttle (surcharge)

Free uncovered self parking on site

Train station shuttle on request

Theme park shuttle (surcharge)

24-hour roundtrip train station shuttle (surcharge)

Accessibility

Gravel flooring in public areas

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Upper floors accessible by stairs only

Low-height electrical outlets in bathroom

Activities

Ecotours

24-hour fitness center

Yoga classes

Outdoor pool

Winery release events

Kayaking

Bodyboards on site

Boating

Full-service spa

Paddleboards on site

Private picnics

Sailboat available

Boat tours

General

Water dispenser

Spanish

English

Locally-owned & organized tours & activities

Comprehensive recycling policy

Vegan dining options

Water dispenser

Designated smoking areas

At least 80% of food locally-sourced

At least 80% lighting from LEDs

Comprehensive food waste policy

Romance packages available

Renovated entire property - October 2025

Humane treatment of captive wild animals

Vegetarian dining options

TV in lobby

Local culture & ecosystem education

Communal living room

Books

Couples dining

Guest Services

Outdoor pool

Luggage storage

Concierge services

Daily housekeeping

Wedding services

Tour/ticket assistance

24-hour front desk

Internet

Available in some public areas: Free WiFi

Outdoors

Vegetable garden

Terrace

Firepit

Outdoor entertainment area

Pool umbrellas

Picnic area

Outdoor furniture

BBQ grill(s)

Dock

Nature reserve

Garden

Balcony

Spa

Facials

Spa open daily

Body scrubs

Massage - hot stone

Aromatherapy

Massage - deep-tissue

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in fee: mxn 450 early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available late check-out fee: mxn 500 late check-out subject to availability

Child Policy

This property does not allow children. rollaway/extra beds are available for mxn 500.0 per day.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 300 to 600 per person early check-in fee: mxn 450 (subject to availability) late check-out fee: mxn 500 (subject to availability) rollaway bed fee: mxn 500.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Jennifer

Jan 30, 2026 12:44:18 AM

Review Score: 10

Summary: This place is gorgeous and just 5 min cab ride from town. The staff was lovely and anxious to be useful. The location and design is chic bohemian. There is a restaurant and little bar on sight. Location is right on the lagoon with steps and a swing set right into the lagoon. There is a gazebo at the end of the dock. Kayaks and yoga mats available for us. Would definitely stay here again.

See All Reviews

Room Arrangement

Room Info	Facilities
Premium Room, Private Pool Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1, Private pool
Superior Room, 2 Double Beds, Garden View Room Size: m² 2 Double Beds	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, No cribs (infant beds), Garden view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premium Room, Balcony, Lagoon View Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Lagoon view, No cribs (infant beds), Location - top floor, Bed count minimum 1, Bed count maximum 1
Premium Room, Private Pool, Partial Lake View Room Size: m² 2 King Bed and Large Twin Sofa Bed	General Number of living rooms 0, Partial lake view, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 2, Private pool, Bed count maximum 2
Premium Room, Partial Lake View Room Size: m² 1 King Bed	General Number of living rooms 0, Partial lake view, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Exclusive Room, Balcony, Lagoon View Room Size: m² 2 King Bed and Large Twin Sofa Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Lagoon view, No cribs (infant beds), Room and bed type depend on availability check-in, Location - top floor, Bed count minimum 2, Bed count maximum 2
Standard Room, Garden View Room Size: m² 1 Double Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Location - top floor, Bed count minimum 1, Bed count maximum 1
Deluxe Room, Garden View Room Size: m² 1 King Bed	General No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Bed count minimum 1, Bed count maximum 1
Panoramic Room, Lake View Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Location - top floor, Lake view, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 King Bed, Garden View Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premium Room, Terrace, Lake View Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, No cribs (infant beds), Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1