Alaya Tulum | Hotel in Tulum

| 9.6 (438 Reviews) |  1 Bathroom
Zona Hotelera Hotel | Alaya Tulum

Hotel in Zona Hotelera, Tulum

Beachfront, with spa services
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and spa services.
Alaya Tulum offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 9:30 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for usd 45.0 per night.
Payment Policy
Airport shuttle fee: usd 319 per vehicle (roundtrip, maximum occupancy 4) pet fee: usd 25 per pet, per stay rollaway bed fee: usd 45.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 33 lbs per pet) pets allowed for an extra charge of usd 25 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Scott
Sep 25, 2025 08:32:50 AM
Review Score:   10
Summary: Room and staff were amazing. Food was good, beaches not so much but it was seaweed season apparently. But everything else was awesome!
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