Is this Aldea Balam pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Aldea Balam?

Check-in time for Aldea Balam starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Aldea Balam have a swimming pool?

Yes, this Aldea Balam has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aldea Balam?

Best-rates for the Aldea Balam starts from $63 per night with includes Pet Friendly, Restaurant, Guest Services, Breakfast, Parking, Pool, Ocean View, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Wellness Facilities, Child Friendly, Air Conditioner, View, Sports/Activities, Bar, Entertainment, Internet, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Aldea Balam a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aldea Balam wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aldea Balam has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aldea Balam?

Based on the information reported by the owner or manager, the Aldea Balam indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aldea Balam?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Aldea Balam | Hotel in Tulum

Name: Aldea Balam
Address: Tulum, Mexico, MX
Price range: Prices for upcoming dates start at $63 per night
Rating: 8.4

| 8.4 (108 Reviews) | Pet Friendly 7 Bathrooms 18 Guests

Hotel in Francisco Uh May, Tulum

Located in Tulum, 15 miles from Tulum Archeological Site, Aldea Balam has accommodations with free bikes, free private parking, an outdoor swimming pool and a garden. With a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Guests can enjoy American and Caribbean dishes at the restaurant or have a drink at the bar. At the hotel, rooms are equipped with a closet. At Aldea Balam, rooms include a seating area. The accommodation offers a continental or American breakfast. Speaking both English and Spanish, staff at the reception can help you plan your stay. Tulum Bus station is 14 miles from Aldea Balam, while Bus station Tulum Ruins is 14 miles away. Tulum International Airport is 40 miles from the property, and the property offers a paid airport shuttle service.

Aldea Balam is located in Tulum.

This 14 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Guest Services, Breakfast, and several others. This is a 3 star rated property and has over 108 reviews with the average score of 8.4 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 14 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Aldea Balam in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Aldea Balam”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Facility Overview

Breakfast

Restaurant

Fruit

Coffee house on site

Breakfast in the room

Wine/Champagne

Parking

Parking

Private Parking

Street parking

Parking on site

Free parking

Activities

Public Bath

General

Air conditioning

Non-smoking rooms

Family rooms

Wifi in all areas

Smoke-free property

Pet friendly

Guest Services

Packed lunches

Room service

Pet bowls

Baggage storage

Airport shuttle (additional charge)

Airport shuttle

24-hour front desk

Fax/Photocopying

Daily housekeeping

Tour desk

Shuttle service (additional charge)

Shuttle service

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool

Outdoor furniture

Terrace

Picnic area

Garden

Outdoor pool (year-round)

Security/Safety

24-hour security

Key access

CCTV outside property

CCTV in common areas

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Process in place to check health of guests

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Spa

Beach chairs/Loungers

Swimming pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed and free.

Reviews

Value for money:

8.96

Location:

8.3

Staff:

9.18

Facilities:

8.99

Comfort:

9.34

Cleanliness:

9.36

Tassi

Jul 26, 2025 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: I love everything about this property. I stay here every time I return to Francisco uh May. Their pool is looks like a cenote and is always cool and refreshing. Their property has plenty of hammocks, including in the room, to relax in. Lots of shade and the restaurant is right there as well.

Negative: Nothing...everything is great.

Summary: Perfect Stay

See All Reviews

Room Arrangement

Room Info	Facilities
Villa with Pool View Room Type: Villa Room Size: 30 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Shampoo, Private bathroom General Air conditioning, Key access, Fire extinguisher, Fan, Trash cans, Private entrance Outdoors Balcony, Outdoor furniture, Terrace Living Area Sitting area Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Garden view, Pool view, View Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Physical distancing Single-room AC for guest accommodation
Villa with Garden View Room Type: Villa Room Size: 30 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Shampoo, Private bathroom General Air conditioning, Key access, Fire extinguisher, Fan, Trash cans, Private entrance Outdoors Patio, Balcony, Outdoor furniture, Terrace Living Area Sitting area Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Garden view, View Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Physical distancing Single-room AC for guest accommodation
Bungalow with Patio Room Type: Bungalow Room Size: 23 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Shampoo, Private bathroom General Air conditioning, Key access, Fire extinguisher, Trash cans, Private entrance Outdoors Patio, Balcony, Outdoor furniture, Terrace Living Area Sitting area Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Garden view, Pool view, View Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Physical distancing Single-room AC for guest accommodation
Villa with Garden View Room Type: Villa Room Size: 40 m² 2 Full bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Shampoo, Private bathroom General Air conditioning, Key access, Fire extinguisher, Fan, Trash cans, Private entrance Outdoors Patio, Balcony, Outdoor furniture, Terrace Living Area Sitting area View Garden view, View Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Physical distancing Single-room AC for guest accommodation
Budget Double Room Room Type: Double Room Size: 16 m² 1 Full bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Shampoo, Private bathroom General Air conditioning, Key access, Fire extinguisher, Trash cans, Private entrance Living Area Sitting area View Garden view, View Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Superior King Room Room Type: Double Room Size: 47 m² 1 King bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Shampoo, Private bathroom General Air conditioning, Key access, Fire extinguisher, Fan, Trash cans, Private entrance Outdoors Patio, Balcony, Outdoor furniture, Terrace Living Area Sitting area Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Garden view, View Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Superior Queen Room with Two Queen Beds Room Type: Quad Room Size: 47 m² 2 Queen bed(s) Bed	Bathroom Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Shampoo, Private bathroom General Air conditioning, Key access, Fire extinguisher, Fan, Trash cans, Private entrance Outdoors Patio, Balcony, Outdoor furniture, Terrace Living Area Sitting area View Garden view, View Bedroom Wardrobe or closet, Linens Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation