Is this Aldea Balam pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Aldea Balam?

Check-in time for Aldea Balam starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Aldea Balam have a swimming pool?

Yes, this Aldea Balam has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aldea Balam?

Best-rates for the Aldea Balam starts from $63 per night with includes View, Wellness Facilities, Bar, Child Friendly, Parking, Pet Friendly, Balcony/Terrace, Oceanfront, Security/Safety, Sports/Activities, Restaurant, Air Conditioner, Pool, Transportation/Shuttle, Entertainment, Ocean View, Guest Services, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Aldea Balam a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aldea Balam wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aldea Balam has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aldea Balam?

Based on the information reported by the owner or manager, the Aldea Balam indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aldea Balam?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Aldea Balam | Hotel in Tulum

Name: Aldea Balam
Address: Tulum, Mexico, MX
Price range: Prices for upcoming dates start at $63 per night
Rating: 8.4

| 8.4 (107 Reviews) | Pet Friendly 7 Bathrooms 18 Guests

Hotel in Francisco Uh May, Tulum

Located in Tulum, 15 miles from Tulum Archeological Site, Aldea Balam has accommodations with free bikes, free private parking, an outdoor swimming pool and a garden. With a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Guests can enjoy American and Caribbean dishes at the restaurant or have a drink at the bar. At the hotel, rooms are equipped with a closet. At Aldea Balam, rooms include a seating area. The accommodation offers a continental or American breakfast. Speaking both English and Spanish, staff at the reception can help you plan your stay. Tulum Bus station is 14 miles from Aldea Balam, while Bus station Tulum Ruins is 14 miles away. Tulum International Airport is 40 miles from the property, and the property offers a paid airport shuttle service.

Aldea Balam is located in Tulum.

This 14 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Oceanfront, Security/Safety, and several others. This is a 3 star rated property and has over 107 reviews with the average score of 8.4 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 14 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Aldea Balam in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Aldea Balam”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Facility Overview

Breakfast

Breakfast in the room

Fruit

Restaurant

Coffee house on site

Wine/Champagne

Parking

Free parking

Private Parking

Parking

Parking on site

Street parking

Activities

Public Bath

General

Family rooms

Non-smoking rooms

Smoke-free property

Wifi in all areas

Pet friendly

Air conditioning

Guest Services

Daily housekeeping

Packed lunches

Shuttle service

Airport shuttle

24-hour front desk

Shuttle service (additional charge)

Room service

Tour desk

Pet bowls

Fax/Photocopying

Baggage storage

Airport shuttle (additional charge)

Internet

Internet

Free Wifi

Wifi

Outdoors

Outdoor furniture

Terrace

Outdoor pool (year-round)

Outdoor pool

Picnic area

Garden

Security/Safety

CCTV in common areas

Key access

CCTV outside property

24-hour security

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Physical distancing in dining areas

Delivered food covered securely

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

First aid kits available

Face masks for guests available

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Process in place to check health of guests

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Contactless check-in/out

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Spa

Beach chairs/Loungers

Swimming pool

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed and free.

Reviews

Value for money:

8.96

Location:

8.3

Staff:

9.18

Facilities:

8.99

Comfort:

9.34

Cleanliness:

9.36

Andrea

Jan 10, 2026 08:00:00 AM

Review Score: 8

Canada

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Nice rooms, easy to catch bus into town, good breakfast

Negative: Our room was close to noisy road, it is about 20 minutes bus, no problem once you figure out where to catch it

See All Reviews

Room Arrangement

Room Info	Facilities
Villa with Pool View Room Type: Villa Room Size: 30 m² 1 King bed(s) Bed	Bathroom Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Shampoo, Conditioner, Free toiletries General Fire extinguisher, Private entrance, Key access, Fan, Trash cans, Air conditioning Outdoors Outdoor furniture, Terrace, Balcony Living Area Sitting area Bedroom Linens, Extra long beds (> 6.5 ft), Wardrobe or closet View View, Garden view, Pool view Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Physical distancing Single-room AC for guest accommodation
Villa with Garden View Room Type: Villa Room Size: 30 m² 1 King bed(s) Bed	Bathroom Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Shampoo, Conditioner, Free toiletries General Fire extinguisher, Private entrance, Key access, Fan, Trash cans, Air conditioning Outdoors Patio, Outdoor furniture, Terrace, Balcony Living Area Sitting area Bedroom Linens, Extra long beds (> 6.5 ft), Wardrobe or closet View View, Garden view Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Physical distancing Single-room AC for guest accommodation
Bungalow with Patio Room Type: Bungalow Room Size: 23 m² 1 King bed(s) Bed	Bathroom Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Shampoo, Conditioner, Free toiletries General Private entrance, Fire extinguisher, Key access, Trash cans, Air conditioning Outdoors Patio, Outdoor furniture, Terrace, Balcony Living Area Sitting area Bedroom Linens, Extra long beds (> 6.5 ft), Wardrobe or closet View View, Garden view, Pool view Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Physical distancing Single-room AC for guest accommodation
Villa with Garden View Room Type: Villa Room Size: 40 m² 2 Full bed(s) Bed	Bathroom Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Shampoo, Conditioner, Free toiletries General Fire extinguisher, Private entrance, Key access, Fan, Trash cans, Air conditioning Outdoors Patio, Outdoor furniture, Terrace, Balcony Living Area Sitting area View View, Garden view Bedroom Linens, Wardrobe or closet Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Pool towels Food & Drink Bottle of water Layout Window Physical distancing Single-room AC for guest accommodation
Budget Double Room Room Type: Double Room Size: 16 m² 1 Full bed(s) Bed	Bathroom Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Shampoo, Conditioner, Free toiletries General Private entrance, Fire extinguisher, Key access, Trash cans, Air conditioning Living Area Sitting area View View, Garden view Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Superior King Room Room Type: Double Room Size: 47 m² 1 King bed(s) Bed	Bathroom Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Shampoo, Conditioner, Free toiletries General Fire extinguisher, Private entrance, Key access, Fan, Trash cans, Air conditioning Outdoors Patio, Outdoor furniture, Terrace, Balcony Living Area Sitting area Bedroom Linens, Extra long beds (> 6.5 ft), Wardrobe or closet View View, Garden view Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation
Superior Queen Room with Two Queen Beds Room Type: Quad Room Size: 47 m² 2 Queen bed(s) Bed	Bathroom Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Shampoo, Conditioner, Free toiletries General Fire extinguisher, Private entrance, Key access, Fan, Trash cans, Air conditioning Outdoors Patio, Outdoor furniture, Terrace, Balcony Living Area Sitting area View View, Garden view Bedroom Linens, Wardrobe or closet Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Pool towels Food & Drink Bottle of water Physical distancing Single-room AC for guest accommodation