Ana y Jose Tulum Hotel & Spa | Hotel in Tulum

| 9.0 (227 Reviews) |  1 Bathroom
Zona Hotelera Hotel | Ana y Jose Tulum Hotel & Spa

Hotel in Zona Hotelera, Tulum

Luxury hotel on the beach, with outdoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and massage/treatment rooms.
Ana y Jose Tulum Hotel & Spa offers 32 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Ocean View
Balcony/Terrace
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Shower
  • Hair dryer
  • Free toiletries
  • Soap
  • Toilet paper
  • Towels
  • Rainfall showerhead
Bedroom
  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Safe
  • Individually furnished
  • Slippers
  • Iron/ironing board
  • LED light bulbs
  • In-room massage
  • Recycling
  • Individually decorated
  • Turndown service
  • Phone
  • Free local calls
Breakfast
  • Free daily reception
  • Room service available
  • 1 beach bar and 1 bar
  • Free cooked-to-order breakfast available daily 7:30 AM–11:30 AM
  • 1 restaurant
  • Minibar
  • Espresso maker
Parking
  • Onsite parking includes off-street options
  • Free secured, uncovered valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Free secured, uncovered self parking on site
Accessibility
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
Activities
  • Fitness center (free access)
  • Designer stores
  • Fitness center
  • Spa services
  • Wine tasting room
  • Winery release events
  • Outdoor pool
  • Beach club (surcharge)
Entertainment
  • Satellite channels
  • 40-inch Smart TV
General
  • Meeting room
  • Coworking space
  • Conference space (1507 square feet)
  • Reception hall
  • Banquet hall
  • Front-desk safe
  • English
  • Spanish
  • Romance packages available
  • Beach towels
  • Double-glazed windows
  • Smoke-free property
Guest Services
  • Children's toys
  • Art supplies
  • Children's club
  • Snack bar/deli
  • Outdoor pool
  • Beach toys
  • Laundry facilities
  • Children's games
  • Children's books
  • Baby bath
  • Dry cleaning service
  • Porter/bellhop
  • Tour/ticket assistance
  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Concierge services
  • Turndown service
  • Multilingual staff
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Beach umbrellas
  • Private beachfront location
  • Beach loungers
  • Rooftop terrace
  • Garden
  • Pool umbrellas
  • Pool sun loungers
  • Balcony
Spa
  • Massage - deep-tissue
  • Detox wraps
  • Massage/treatment rooms
  • Reflexology
  • Body wraps
  • Couples treatment room(s)
  • Body treatments
  • Massage - hot stone
  • Massage - on the beach
  • Facials
  • Ayurvedic treatments
  • 2 treatment rooms
  • Massage - Swedish
  • Body scrubs
  • Aromatherapy

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: mxn 4940 per vehicle (roundtrip, maximum occupancy 7) pet fee: mxn 700 per pet, per night early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 700 per pet, per night pets cannot be left unattended specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome parties and events are allowed on site property registration number 02456748 safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Dagmar
Oct 14, 2025 04:42:37 AM
Review Score:   10
Summary: It was our second visit, and we are still happy to come here. They even remembered us, from last time, which makes you feeling home. Everything is always nice from service thru the people.
See All Reviews

Room Arrangement

Room Info Facilities
Villa Coba
Room Size: m2
3 King Beds
Villa Coba

General

Number of living rooms 0, Cookware, dishware, and utensils, Private bathroom, Number of bedrooms - 1, Garden view, Cleaning supplies, Full-sized refrigerator/freezer, Microwave, Freezer, Bed count maximum 3, Number of bathrooms - 3, Bed count minimum 3
Casa del Agua
Room Size: m2
3 King Beds
Casa del Agua

General

Full-sized refrigerator/freezer, Microwave, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Kitchen, Number of bedrooms - 4, Cleaning supplies, Kitchen island, Freezer, Oven, Bed count maximum 3, Ocean view, Bed count minimum 3
Superior Garden
Room Size: m2
1 King Bed
Superior Garden

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Feelings OV
Room Size: m2
1 King Bed
Feelings OV

General

Private bathroom, Number of bedrooms - 1, Sea view, Bed count minimum 1, Bed count maximum 1
2 Bedroom Suite
Room Size: m2
3 Queen Beds and King Bed
2 Bedroom Suite

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Garden view, Bed count maximum 3, Number of bathrooms - 2, Bed count minimum 3
Charming Garden
Room Size: m2
1 King Bed
Charming Garden

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Manglar
Room Size: m2
1 King Bed
Manglar

General

Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Charming OV
Room Size: m2
1 King Bed
Charming OV

General

Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 1

FAQ's

Is this Zona Hotelera hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera hotel?

Check-in time for Zona Hotelera hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera hotel have a swimming pool?

Yes, this Zona Hotelera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera hotel?

Best-rates for the Zona Hotelera hotel starts from $323 per night with includes Parking, Pool, TV, Bedding/Linens, Restaurant, Internet, Ocean View, Sports/Activities, Wellness Facilities, Spa, Bar, Laundry, Balcony/Terrace, Breakfast, Child Friendly, View, Security/Safety, Business Services, Toiletries, Guest Services, Kitchen, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera hotel?

Based on the information reported by the owner or manager, the Zona Hotelera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD323
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