D. Hotel Suites & Spa | Hotel in Holyoke

| 9.2 (2266 Reviews) |  1 Bathroom
Holyoke Hotel | D. Hotel Suites & Spa

Hotel in Holyoke

Hotel with 2 restaurants, in the vicinity of Smith College
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
D. Hotel Suites & Spa offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Hot Tub
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:30 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are available for usd 10.0 per night. cribs (infant beds) are available for usd 10.0 per stay.
Payment Policy
Crib (infant bed) fee: usd 10.0 per stay rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: google pay and apple pay please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0006001370 this property accepts credit cards, debit cards, and mobile payments; cash is not accepted

Reviews

Karen
Jan 2, 2026 03:49:33 AM
Review Score:   6
Summary: We booked a 2 night stay with a King bed. Great rate of $72. Room 515. The room was located just off the elevator. The room was clean upon arrival. The flooring appears to be luxury vinyl and had a slightly raised or wavy felling under foot. The room lacked any artwork with exception of a round mirror at the far end of the room. It made the room feel very bland, and dated. The room looked nothing like any of the photos I received from the hotel itself. Bedding was mediocre at best. The room location was situated close to Interstate I-91 so road noise was prevalent. Attempted to use the fan on the Heat/AC unit to drown out the noise, but the fan only runs when cooling or heating, so that was a slight disappointment. Breakfast in the morning was offered starting at 6:30 am and was no additional charge. Selections included scrambled eggs, sausage, hash browns, pancakes. Other options included oatmeal, toast, bagels, fresh fruit and yogurt. Coffee is available 24 hours. The gym opens at 8:00 am due to its location above and next to customer rooms. The facility was quite small but had the basics. After the first night I expected housekeeping to replace towels, but that did not happen. I had to go to the front desk and ask for extra towels and hand soap to be brought up. I would probably consider a different hotel if I were to return to this area, but for $72 I really can’t complain too much. If I paid $100+ per night I would probably be a bit more harsh on my review.
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