Eterna Tulum | Hotel in Tulum
Hotel in La Veleta, Tulum
This smoke-free hotel features an outdoor pool, a poolside bar, and a rooftop terrace. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and express check-in are onsite.
Change of towels is available on request.
Eterna Tulum offers 25 air-conditioned accommodations with minibars and coffee/tea makers. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests under 18 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Shampoo
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Private bathroom
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Eco-friendly toiletries
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Towels
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Soap
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Toothbrush and toothpaste (on request)
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Toilet paper
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Blackout drapes/curtains
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Bed sheets
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Air conditioning
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Hypo-allergenic bedding
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Recycling
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Iron/ironing board (on request)
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Restaurant dining guide
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Heated floors
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Water-efficient toilets only
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Bulk dispenser for toiletries
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Individually furnished
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Window screens
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Local maps
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Electrical adapters/chargers
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LED light bulbs
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In-room massage
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Guidebooks/recommendations
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Individually decorated
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Chef
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Soundproofing
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Eco-friendly cleaning products provided
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1 swim-up bar and 1 poolside bar
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Kitchenette
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Champagne service
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Cookware/dishes/utensils
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Microwave
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Stovetop
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Minibar
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Coffee/tea maker
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Refrigerator
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Beach shuttle (surcharge)
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No onsite parking available
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24-hour roundtrip airport shuttle (surcharge)
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Airport shuttle on request
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Well-lit path to entrance
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4 stairs to reach property
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Front entrance ramp
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This property does not have elevators
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Theme parks
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Skydiving
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Swimming
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Ziplining
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Surfing/body boarding
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Water tubing
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Segway rentals/tours
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Snorkeling
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Cave exploring
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Scooter/moped rentals
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Hiking/biking trails
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Health/beauty spa
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Ecotours
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Electric bike charging stations
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Outdoor pool
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Bike parking
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Bike cleaning
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Bike storage
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Bicycle rentals
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Bike repair services
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Coworking space
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Front-desk safe
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Water dispenser
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Vending machine
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Reception hall
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Italian
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English
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Spanish
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Local artist showcase
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Communal living room
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Mosquito nets
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Locally-owned & organized tours & activities
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Living plant wall
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Water dispenser
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Romance packages available
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Vegan dining options
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Smoke-free property
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At least 80% lighting from LEDs
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Vegetarian dining options
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At least 80% organic food
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Kitchenette
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Laundry facilities
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Outdoor pool
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Microwave
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Soundproofed rooms
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Refrigerator
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Laundry facilities
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Tour/ticket assistance
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Change of bedsheets (on request)
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Front desk (limited hours)
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Multilingual staff
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Daily housekeeping
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Luggage storage
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Change of towels (on request)
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Concierge services
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
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Rooftop terrace
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Pool sun loungers
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Garden
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Outdoor furniture
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges long-term renters welcome property registration number 71774021 safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Suite
Room Size:
725 square feet m2
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GeneralDining table, Hair dryer, Digital TV service, Netflix, Square feet - 725, Number of bedrooms - 1, Laptop-friendly workspace, Square meters - 67.35, Number of living rooms 1, Ping - 20, Separate dining area, Streaming services, Deck or patio, No rollaway/extra beds, Smart TV, Desk, No cribs (infant beds), Separate sitting area, Bed count minimum 1, Bed count maximum 1 |
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Junior Suite Pool
Room Size:
599 square feet m2
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GeneralSquare feet - 599, Dining table, Number of bedrooms - 1, Laptop-friendly workspace, Number of living rooms 1, Separate dining area, Deck or patio, Location - ground floor, No rollaway/extra beds, Ping - 17, No cribs (infant beds), Separate sitting area, Freezer, Private plunge pool, Bed count minimum 1, Bed count maximum 1, Square meters - 55.65 |
|
Deluxe Pool
Room Size:
413 square feet m2
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GeneralSquare meters - 38.34, Square feet - 413, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 12, Laptop-friendly workspace, Private plunge pool, Bed count minimum 1, Bed count maximum 1 |
|
Deluxe
Room Size:
413 square feet m2
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GeneralSquare meters - 38.34, Square feet - 413, No rollaway/extra beds, Wheelchair-width doorways, Doorway wheelchair width (inches) - 78, Doorway wheelchair width (centimeters) - 200, No cribs (infant beds), Number of bedrooms - 1, Ping - 12, Laptop-friendly workspace, Bed count minimum 1, Bed count maximum 1 |
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Suite Plus Pool
Room Size:
725 square feet m2
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GeneralDining table, Hair dryer, Digital TV service, Netflix, Square feet - 725, Number of bedrooms - 1, Room and bed type depend on availability check-in, Laptop-friendly workspace, Location - top floor, Square meters - 67.35, Number of living rooms 1, Ping - 20, Separate dining area, Streaming services, Furnished balcony or patio, No rollaway/extra beds, Smart TV, No cribs (infant beds), Separate sitting area, Private plunge pool, Bed count minimum 1, Bed count maximum 1 |
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Deluxe Plus
Room Size:
413 square feet m2
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GeneralSquare meters - 38.34, Square feet - 413, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 12, Separate sitting area, Balcony, Bed count minimum 2, City view, Bed count maximum 2 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Eterna Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Eterna Tulum starts from $46 per night with includes Guest Services, View, Ocean View, Security/Safety, Internet, Kitchen, Laundry, Air Conditioner, Pool, Balcony/Terrace, Transportation/Shuttle, Bedding/Linens, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Eterna Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Eterna Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
