Is this Playa Diamante hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playa Diamante hotel have a swimming pool?

Yes, this Playa Diamante hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playa Diamante hotel?

Best-rates for the Playa Diamante hotel starts from $131 per night with includes Pool, Wellness Facilities, Guest Services, Internet, Kitchen, Laundry, Air Conditioner, Transportation/Shuttle, Bar, Child Friendly, Parking, TV, Business Services, Breakfast, Bedding/Linens, Restaurant, Toiletries, Designated Smoking Area, View, Ocean View, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playa Diamante hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playa Diamante hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Diamante hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playa Diamante hotel?

Based on the information reported by the owner or manager, the Playa Diamante hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playa Diamante hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Acapulco La Isla by IHG | Hotel in Acapulco

Name: Holiday Inn Acapulco La Isla by IHG
Address: Acapulco, Guerrero, Mexico, MX
Price range: Prices for upcoming dates start at $131 per night
Rating: 9.2

| 9.2 (726 Reviews) | 1 Bathroom

Playa Diamante Hotel | Holiday Inn Acapulco La Isla by IHG

Hotel in Playa Diamante, Acapulco

Family-friendly hotel with free valet parking and a fitness center
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Holiday Inn Acapulco La Isla by IHG offers 101 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. Premium cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Transportation/Shuttle

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Towels

Shower

Bedroom

Blackout drapes/curtains

Hypo-allergenic bedding

Down comforter

Premium bedding

Air conditioning

Bed sheets

Pillow menu

Connecting rooms available

Soundproofing

Local maps

Mobile key entry

Free local calls

Desk

Electrical adapters/chargers

Restaurant dining guide

Iron/ironing board

Safe

Phone

Guidebooks/recommendations

Breakfast

Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 350 for adults and MXN 195 for children

1 restaurant and 1 coffee shop/cafe

Room service available

1 swim-up bar, 1 poolside bar and 1 bar

Free bottled water

Coffee/tea maker

Parking

Free beach shuttle

Wheelchair-accessible parking and van parking available

Free valet parking on site

Free self parking on site

Accessibility

Wheelchair-accessible path of travel

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Handrails in stairways

Wheelchair-accessible business center

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Wheelchair-accessible fitness center

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Wheelchairs available on site

Wheelchair-accessible lounge

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Stair-free path to entrance

Visual alarms in hallways

Wheelchair-accessible path to elevator

Activities

Health/beauty spa

Fitness center

Outdoor pool

Children's pool

Entertainment

Cable channels

Premium channels

General

Conference center

Computer station

Meeting rooms - 5

Business center

Coworking space

Ballroom

Gift shop/newsstand

Reception hall

ATM/banking services

Vending machine

Water dispenser

Front-desk safe

Banquet hall

Spanish

English

Couples dining

Romance packages available

Communal living room

Designated smoking areas

Guest Services

Snack bar/deli

Children's pool

Outdoor pool

In-room child care (surcharge)

Laundry facilities

Soundproofed rooms

Pool gate

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Terrace

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 11:00 am contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. cribs (infant beds) are available for mxn 250.00 per night.

Payment Policy

Fee for buffet breakfast: approximately mxn 350 for adults and mxn 195 for children pet fee: mxn 800.00 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) crib (infant bed) fee: mxn 250.00 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 20 lbs per pet) pets allowed for an extra charge of mxn 800.00 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Steve

Aug 29, 2025 10:30:01 PM

Review Score: 10

Summary: In have stayed at this property multiple times. It is outstanding!

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed Room Size: 86 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Cribs/infant beds (surcharge), Extra bed count 1, Number of bathrooms - 1, Rollaway/extra beds (free), Square meters - 8, Square feet - 86, Wardrobe or closet, Ping - 2.42, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 1 King Bed, Balcony Room Size: 86 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Cribs/infant beds (surcharge), Extra bed count 1, Number of bathrooms - 1, Balcony or patio, Rollaway/extra beds (free), Square meters - 8, Square feet - 86, Wardrobe or closet, Balcony, Ping - 2.42, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed Room Size: 108 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 108, Sofa bed, Pets not allowed, Cribs/infant beds (surcharge), Extra bed count 2, Number of bathrooms - 1, Square meters - 10, Rollaway/extra beds (free), Ping - 3.04, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 2 Queen Beds (Pet Friendly) Room Size: m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds Room Size: 86 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 8, No cribs (infant beds), Square feet - 86, Wardrobe or closet, Pets not allowed, Ping - 2.42, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Standard Room Room Size: m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Balcony Room Size: 86 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Number of bathrooms - 1, Balcony or patio, Square meters - 8, Square feet - 86, Wardrobe or closet, Ping - 2, Balcony, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 King Bed (Top Floor) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Accessible Room Size: 86 square feet m² 2 Queen Beds	General Number of bedrooms - 0, Wheelchair-width doorways, Lever door handles, Room and bed type depend on availability check-in, Transfer shower, Grab bar - near toilet, Lowered locks/deadbolt, Low-height bed, Square feet - 86, Wheelchair-accessible bathroom vanity, Bathroom emergency pull cord, Wardrobe or closet, Ping - 2.42, Bed count minimum 2, Number of living rooms 0, Grab bar - in shower, Low-height counters/sink, Low-height desk, Raised toilet seat, Pets not allowed, Hand-held showerhead, Wheelchair accessible, Number of bathrooms - 1, Lowered peephole/view port in door, Portable shower seat, Square meters - 8, City view, Bed count maximum 2
Standard Room, 2 Queen Beds (Top Floor) Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Pets not allowed, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2