Hotel Portonovo Plaza Malecón | Hotel in Puerto Vallarta

| 8.0 (1000 Reviews) |  1 Bathroom
Colonia 5 de Diciembre Hotel | Hotel Portonovo Plaza Malecón

Hotel in Colonia 5 de Diciembre, Puerto Vallarta

Along with a 24-hour business center, this smoke-free hotel has a business center and conference space. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.
Hotel Portonovo Plaza Malecón offers 45 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Show more

Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! children 9 years old and younger stay free when using existing bedding. cribs (infant beds) are not available.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

William
Aug 6, 2026 01:45:15 AM
Review Score:   4
Summary: Room itself was decent, no fridge, no coffee maker....mattress hard as a rock as were the huge, hard pillows. we had a rough nights sleep. Needed the room because the power in my apartment had gone out and i thought I would not be able to sleep in the heat. I wasn{t able to sleep in this horrific bed either and woke up with a sore neck. Breakfast was decent, in fact i will say pretty good. Breakfast space was clean. Staff took away our plates, napkins and coffee before we were done. Had to go back and get more. Pool was absolutely nasty. green water with tons of dead insects floating in the water. Very poorly maintained. The common areas are in dire need of a refresh, all the furniture is worn and needs replacing. They said they were remodeling and would be noisy after 10 am....began at 8am....staff started screaming around 6am. Would not come back nor recommend.
See All Reviews

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hotel Portonovo Plaza Malecón starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Hotel Portonovo Plaza Malecón does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Portonovo Plaza Malecón starts from $70 per night with includes Wheelchair Accessible, Bedding/Linens, Guest Services, Breakfast, Child Friendly, Air Conditioner, TV, Accessibility, Security/Safety, Business Services, Wellness Facilities, Toiletries, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Portonovo Plaza Malecón is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Portonovo Plaza Malecón indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.