Hotel Sur Bacalar | Hotel in Bacalar

Name: Hotel Sur Bacalar
Address: Bacalar, Mexico, MX
Price range: Prices for upcoming dates start at $85 per night
Rating: 8.8

| 8.8 (880 Reviews) | Pet Friendly 9 Bathrooms 30 Guests

Hotel in Centro, Bacalar

Hotel Sur Bacalar has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. Free private parking is available and the hotel also has bike rental for guests who want to explore the surrounding area. At the hotel, the rooms have a closet. Complete with a private bathroom equipped with a bath or shower and free toiletries, all rooms at Hotel Sur Bacalar have a flat-screen TV and air conditioning, and some rooms also feature a terrace. All guest rooms have a safety deposit box. The accommodation offers an à la carte or American breakfast. Chetumal International Airport is 22 miles from the property.

Hotel Sur Bacalar is located in Bacalar.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pool, Designated Smoking Area, and several others. This is a 4 star rated property and has over 880 reviews with the average score of 8.8 . Coming to Bacalar and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this place in Bacalar. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Sur Bacalar in Bacalar is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Sur Bacalar”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Facility Overview

Breakfast

Restaurant

Parking

Parking

Private Parking

Free parking

Parking garage

Activities

Full-body massage

Foot massage

Neck massage

Live sports events (broadcast)

Couples' massage

Massage

Back massage

Themed dinners

Hand massage

Head massage

General

Air conditioning

Non-smoking rooms

Designated smoking area

Family rooms

Hypoallergenic room available

Safe

Smoke-free property

Pet friendly

Guest Services

Room service

Baggage storage

Car rental

24-hour front desk

Express check-in/out

Concierge

Tour desk

Shuttle service (additional charge)

Shuttle service

Private check-in/out

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Garden

Outdoor pool (year-round)

Outdoor pool

Outdoor furniture

Security/Safety

CCTV outside property

24-hour security

Smoke alarms

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Process in place to check health of guests

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Contactless check-in/out

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Spa

Plunge pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 010-007-007346/2025

Reviews

Value for money:

7.81

Location:

9.08

Staff:

8.64

Facilities:

7.94

Comfort:

8.28

Cleanliness:

8.3

neala

Oct 17, 2024 07:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: My sisters and I stayed here and it was perfect! The location was fantastic, the rooms were great (and smelled lovely), the pool was amazing and the staff were super friendly. The breakfast was great from the restaurant next door and we also went for an evening meal there (highly recommend). We had a car which could be parked in the car park next to the hotel which was great. Couldn’t recommend this hotel enough - right in the centre, feels safe and close to the lake! Thank you!

Negative: N/A

Summary: Perfect location, super comfortable and pretty! Would recommend.

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Quadruple Room Room Type: Quad Room Size: 28 m² 2 Full bed(s) Bed	General Air conditioning, Fan, Mosquito net, Safe, Trash cans Media & Technology Streaming service (like Netflix), Flat-screen TV, TV Bathroom Body soap, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom View Garden view, Pool view, View Bedroom Wardrobe or closet Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Socket near the bed Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Double Room Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed	General Air conditioning, Fan, Mosquito net, Safe, Trash cans Media & Technology Streaming service (like Netflix), Flat-screen TV, TV Bathroom Body soap, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom View Garden view, Pool view, View Bedroom Wardrobe or closet Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Socket near the bed Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior Quadruple Room Room Type: Quad Room Size: 28 m² 2 Full bed(s) Bed	General Air conditioning, Fan, Mosquito net, Safe, Trash cans Media & Technology Streaming service (like Netflix), Flat-screen TV, TV Bathroom Body soap, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom Outdoors Balcony View Garden view, Pool view, View Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Socket near the bed Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior Double Room Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed	General Air conditioning, Fan, Mosquito net, Safe, Trash cans Media & Technology Streaming service (like Netflix), Flat-screen TV, TV Bathroom Body soap, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom Outdoors Balcony View Garden view, Pool view, View Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Socket near the bed Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Suite with Garden View Room Type: Suite Room Size: 32 m² 1 Sofa bed Bed 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker General Air conditioning, Fan, Smoke Alarm, Mosquito net, Safe, Trash cans, Private entrance Media & Technology Streaming service (like Netflix), Flat-screen TV, TV Bathroom Body soap, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom Kitchen Toaster, Kitchen, Wine glasses, Oven, Dining table, Refrigerator, Kitchenware, Kitchenette, Stovetop Living Area Dining area, Sitting area Outdoors Outdoor dining area, Patio View Garden view, Quiet street view, View, City view Bedroom Wardrobe or closet Accessibility Entire unit located on ground floor Room Amenities Sofa bed, Clothes rack, Socket near the bed Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Junior Suite with Terrace Room Type: Suite Room Size: 32 m² 1 Sofa bed Bed 2 King bed(s) Bed	Food & Drink Tea/Coffee maker General Air conditioning, Fan, Smoke Alarm, Mosquito net, Safe, Trash cans, Private entrance Media & Technology Streaming service (like Netflix), Flat-screen TV, TV Bathroom Body soap, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom Kitchen Toaster, Kitchen, Wine glasses, Oven, Dining table, Refrigerator, Kitchenware, Kitchenette, Stovetop Outdoors Balcony, Terrace Living Area Dining area, Sitting area View Garden view, Quiet street view, View, City view Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Sofa bed, Clothes rack, Socket near the bed Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior Triple Room Room Type: Triple Room Size: 28 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	General Air conditioning, Fan, Mosquito net, Safe, Trash cans Media & Technology Streaming service (like Netflix), Flat-screen TV, TV Bathroom Body soap, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom Outdoors Balcony View Garden view, Pool view, View Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Socket near the bed Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Apartment with Terrace Room Type: Apartment Room Size: 30 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker General Air conditioning, Fan, Mosquito net, Safe, Trash cans, Private entrance Media & Technology Streaming service (like Netflix), Flat-screen TV, TV Bathroom Body soap, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom Kitchen Toaster, Kitchen, Wine glasses, Oven, Dining table, Refrigerator, Kitchenware, Kitchenette, Stovetop Outdoors Balcony, Terrace Living Area Dining area, Sitting area View Garden view, Quiet street view, View, City view Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Sofa bed, Clothes rack, Socket near the bed Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Double Room Room Type: Double Room Size: 28 m² 1 Full bed(s) Bed	General Air conditioning, Fan, Mosquito net, Safe, Trash cans Media & Technology Streaming service (like Netflix), Flat-screen TV, TV Bathroom Body soap, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Shampoo, Private bathroom View Garden view, Pool view, View Bedroom Wardrobe or closet Accessibility Entire unit located on ground floor Room Amenities Clothes rack, Socket near the bed Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

FAQ's

Is this Hotel Sur Bacalar pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Sur Bacalar?

Check-in time for Hotel Sur Bacalar starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Sur Bacalar have a swimming pool?

Yes, this Hotel Sur Bacalar has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Sur Bacalar?

Best-rates for the Hotel Sur Bacalar starts from $85 per night with includes Breakfast, View, Sports/Activities, Bar, Wellness Facilities, Restaurant, Guest Services, Entertainment, Air Conditioner, Pool, Designated Smoking Area, Balcony/Terrace, Spa, Child Friendly, Internet, Parking, Pet Friendly, Transportation/Shuttle, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Sur Bacalar a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Sur Bacalar wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Sur Bacalar has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Sur Bacalar?

Based on the information reported by the owner or manager, the Hotel Sur Bacalar indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Sur Bacalar?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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