IT Boutique Hotel & Restaurant | Hotel in Playa del Carmen

| 8.4 (274 Reviews) |  8 Bathrooms  21 Guests
Zazil-ha Hotel | IT Boutique Hotel & Restaurant

Hotel in Zazil-ha, Playa del Carmen

Located in Playa del Carmen, a 5-minute walk from Playa del Carmen Beach, IT Boutique Hotel & Restaurant has accommodations with an outdoor swimming pool, free private parking, a terrace and a restaurant. With free WiFi, this 5-star hotel offers room service and a 24-hour front desk. The property is 1.2 miles from ADO International Bus Station, and within 0.6 miles of the city center. A continental breakfast is available at the hotel. Playa del Carmen Maritime Terminal is 1.9 miles from IT Boutique Hotel & Restaurant, while Church of Guadalupe is a 16-minute walk from the property. Cozumel International Airport is 22 miles away.

IT Boutique Hotel & Restaurant is located in Playa del Carmen.

This 27 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Guest Services, Internet, and several others. This is a 5 star rated property and has over 274 reviews with the average score of 8.4 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 27 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This IT Boutique Hotel & Restaurant in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “IT Boutique Hotel & Restaurant”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Wine/Champagne
  • Bar
  • Restaurant
  • Snack bar
  • Coffee house on site
Parking
  • Private Parking
  • Parking
  • Free parking
  • Parking garage
  • Parking on site
Activities
  • Spa
  • Yoga classes
  • Spa lounge/Relaxation area
  • Neck massage
  • Head massage
  • Back massage
  • Massage
  • Full-body massage
General
  • Elevator
  • Air conditioning
  • Wifi in all areas
  • Smoke-free property
  • Adults only
  • Non-smoking rooms
  • Safe
Guest Services
  • Room service
  • 24-hour front desk
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Business center
  • Tour desk
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Sun deck
  • Terrace
Security/Safety
  • 24-hour security
  • CCTV outside property
  • Key card access
  • Fire extinguishers
  • Smoke alarms
  • CCTV in common areas
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Mobile app for room service
  • Cashless payment available
Spa
  • Rooftop pool
  • Infinity pool
  • Pool bar
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.81
Location:
8.69
Staff:
8.21
Facilities:
7.75
Comfort:
8.22
Cleanliness:
8.18
Jonathan
May 23, 2026 07:00:00 AM
Review Score:   7
Mexico
Reviewer Type: Couple
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 35 m2
1 Queen bed(s) Bed

Bathroom

Private bathroom, Bathrobe, Bathtub or shower, Walk-in shower, Shampoo, Toilet, Shower, Body soap, Free toiletries, Conditioner, Towels, Hairdryer, Toilet paper

Media & Technology

Flat-screen TV, TV

General

Air conditioning, Key access, Smoke Alarm, Iron, Key card access, Trash cans

Services

Wake-up service

Kitchen

Dryer

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Bottle of water

View

Inner courtyard view

Exclusive services

Access to private pool, Concierge services

Physical distancing

Single-room AC for guest accommodation
Deluxe King Room
Room Type: Double
Room Size: 36 m2
1 Queen bed(s) Bed

Bathroom

Private bathroom, Bathrobe, Bathtub or shower, Walk-in shower, Shampoo, Toilet, Shower, Body soap, Free toiletries, Conditioner, Towels, Hairdryer, Toilet paper

Media & Technology

Flat-screen TV, TV

General

Air conditioning, Key access, Smoke Alarm, Iron, Key card access, Trash cans

View

View, City view, Quiet street view

Services

Wake-up service

Kitchen

Dryer

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Bottle of water

Exclusive services

Access to private pool, Concierge services

Physical distancing

Single-room AC for guest accommodation
King Room with Balcony
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Bathrobe, Bathtub or shower, Walk-in shower, Shampoo, Toilet, Shower, Body soap, Free toiletries, Conditioner, Towels, Hairdryer, Toilet paper

General

Air conditioning, Smoke Alarm, Key access, Iron, Key card access, Trash cans, Safe

Media & Technology

Flat-screen TV, TV

Outdoors

Balcony, Terrace

View

View, City view, Quiet street view, Landmark view

Services

Wake-up service

Kitchen

Dryer, Coffee machine

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Exclusive services

Access to private pool, Concierge services

Physical distancing

Single-room AC for guest accommodation
Superior King Room
Room Type: Double
Room Size: 36 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Bathrobe, Bathtub or shower, Walk-in shower, Shampoo, Toilet, Shower, Body soap, Free toiletries, Conditioner, Towels, Hairdryer, Toilet paper

General

Air conditioning, Smoke Alarm, Key access, Iron, Key card access, Trash cans, Safe

Media & Technology

Flat-screen TV, TV

Outdoors

Balcony, Terrace

Living Area

Desk

View

View, City view, Quiet street view, Landmark view

Services

Wake-up service

Kitchen

Dryer, Coffee machine

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Exclusive services

Access to private pool, Concierge services

Physical distancing

Single-room AC for guest accommodation
Premium Quadruple Room
Room Type: Quad
Room Size: 36 m2
2 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Bathrobe, Bathtub or shower, Walk-in shower, Shampoo, Toilet, Shower, Body soap, Free toiletries, Conditioner, Towels, Hairdryer, Toilet paper

General

Air conditioning, Smoke Alarm, Key access, Iron, Key card access, Trash cans, Safe

Media & Technology

Flat-screen TV, TV

Outdoors

Balcony, Terrace

Living Area

Desk

View

View, City view, Quiet street view, Landmark view

Services

Wake-up service

Kitchen

Dryer, Coffee machine

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Exclusive services

Access to private pool, Concierge services

Physical distancing

Single-room AC for guest accommodation
Superior Apartment
Room Type: Apartment
Room Size: 75 m2
1 Queen bed(s) Bed
1 Sofa bed Bed
Superior Apartment

Bathroom

Shower

Living Area

Desk

Kitchen

Coffee machine

Outdoors

Terrace
Two-Bedroom Superior Apartment
Room Type: Apartment
Room Size: 110 m2
1 Queen bed(s) Bed
2 Queen bed(s) Bed
1 Sofa bed Bed
Two-Bedroom Superior Apartment

Bathroom

Shower

Living Area

Desk

Kitchen

Coffee machine

Outdoors

Terrace

FAQ's

Is this Zazil-ha hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zazil-ha hotel?

Check-in time for Zazil-ha hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zazil-ha hotel have a swimming pool?

Yes, this Zazil-ha hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zazil-ha hotel?

Best-rates for the Zazil-ha hotel starts from $60 per night with includes Breakfast, Parking, Accessibility, Business Services, Wellness Facilities, Bar, Entertainment, Pool, Balcony/Terrace, Security/Safety, Spa, Guest Services, Internet, Air Conditioner, Restaurant, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zazil-ha hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zazil-ha hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zazil-ha hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zazil-ha hotel?

Based on the information reported by the owner or manager, the Zazil-ha hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zazil-ha hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD60
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