Motto By Hilton Tulum | Hotel in Tulum

| 8.2 (1179 Reviews) |   Pet Friendly  9 Bathrooms  23 Guests
Zama Hotel | Motto By Hilton Tulum

Hotel in Zama, Tulum

Comfortable Accommodations

Motto By Hilton Tulum in Tulum offers family rooms with air-conditioning, private bathrooms, and garden or inner courtyard views. Each room includes a work desk, refrigerator, and free toiletries.

Exceptional Facilities

Guests enjoy a rooftop swimming pool, fitness center, sun terrace, and free bicycles. The hotel provides free WiFi, a restaurant, bar, and yoga and fitness classes. Additional amenities include a minimarket, laundry service, and electric vehicle charging station.

Dining Experience

The family-friendly restaurant serves American, Italian, Mexican, international, and Latin American cuisines with vegetarian, vegan, gluten-free, and dairy-free options. Brunch, lunch, and dinner are available, alongside cocktails.

Prime Location

Located 25 mi from Tulum International Airport, the hotel is near attractions such as Tulum Archaeological Site (2.5 mi) and Parque Nacional Tulum (1.6 mi). Guests appreciate the attentive staff and excellent service.

Motto By Hilton Tulum is located in Tulum.

This 114 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Balcony/Terrace, Guest Services, and several others. This is a 4 star rated property and has over 1179 reviews with the average score of 8.2 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 114 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Motto By Hilton Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Motto By Hilton Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
EV Charge Station
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
  • Coffee house on site
  • Bar
  • Wine/Champagne
  • Special diet meals (on request)
  • Kids' meals
Parking
  • Parking on site
  • Parking garage
  • Parking
  • Accessible parking
  • Electric vehicle charging station
  • Private Parking
  • Free parking
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Visual aids (Braille)
Activities
  • Fitness center
  • Spa/Wellness packages
  • Temporary art galleries
  • Spa
  • Happy hour
  • Live sports events (broadcast)
  • Spa lounge/Relaxation area
  • Personal trainer
  • Fitness
  • Fitness classes
  • Locker rooms
  • Yoga classes
Entertainment
  • Board games/Puzzles
General
  • Designated smoking area
  • Wifi in all areas
  • Pet friendly
  • Safe
  • Smoke-free property
  • Air conditioning
  • Facilities for disabled guests
  • Hypoallergenic room available
  • Soundproof rooms
  • Convenience store on site
  • Elevator
  • Non-smoking rooms
Guest Services
  • Dry cleaning
  • 24-hour front desk
  • Concierge
  • Packed lunches
  • Daily housekeeping
  • Pet basket
  • Express check-in/out
  • Tour desk
  • Pet bowls
  • Private check-in/out
  • Laundry
  • Hair/Beauty salon
  • Suit press
  • Baggage storage
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Terrace
  • Sun deck
  • Outdoor furniture
  • Outdoor pool (year-round)
Security/Safety
  • 24-hour security
  • CCTV outside property
  • Security alarm
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Rooftop pool
  • Pool with view
  • Beach umbrellas
  • Pool bar
  • Infinity pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Please note that pets will incur an additional charge of usd 45 +tax per day, per pet, breakfast-inclusive rates consist of breakfast for adults and up to 2 children aged up to 5 years.guests under the age of 18 can only check in with a parent or official guardian, in the event of an early departure, the property will charge you the full amount for your stay, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.14
Location:
8.36
Staff:
8.75
Facilities:
8.49
Comfort:
8.71
Cleanliness:
8.35
Hüseyin
Nov 4, 2025 08:00:00 AM
Review Score:   9
Turkey
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location is nice, you can walk around the hotel. Pool area and fitness area is nice.
See All Reviews

Room Arrangement

Room Info Facilities
Queen Room
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed

Internet

Internet facilities

Bathroom

Private bathroom, Toilet, Shampoo, Shower, Hairdryer, Towels, Conditioner, Toilet paper, Body soap, Free toiletries

General

Privacy curtain, Ironing facilities, Interconnecting room(s) available, Heating, Safe, Trash cans, Air conditioning, Smoke Alarm, Key card access, Key access, Iron

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels, TV

Kitchen

Refrigerator, Dryer

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Alarm clock

View

Garden view, Inner courtyard view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels
Queen Room with Mobility/Hearing Accessible 3X3 Shower
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed

Internet

Internet facilities

Bathroom

Private bathroom, Toilet, Shampoo, Shower, Hairdryer, Towels, Conditioner, Toilet paper, Walk-in shower, Body soap, Free toiletries

General

Privacy curtain, Ironing facilities, Interconnecting room(s) available, Heating, Safe, Trash cans, Air conditioning, Smoke Alarm, Key card access, Key access, Iron

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels, TV

Kitchen

Refrigerator, Dryer

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Alarm clock

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails, Upper floors accessible by elevator, Lower sink, Shower chair, Hearing accessible, Adapted bath, Roll-in shower

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels

View

Inner courtyard view
Flex Room with One Queen Wall Bed
Room Type: Double
Room Size: 15 m2
1 Sofa bed Bed

Internet

Internet facilities

Bathroom

Private bathroom, Toilet, Shampoo, Shower, Hairdryer, Towels, Conditioner, Toilet paper, Body soap, Free toiletries

General

Privacy curtain, Ironing facilities, Interconnecting room(s) available, Heating, Safe, Trash cans, Air conditioning, Smoke Alarm, Key card access, Key access, Iron

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels, TV

Kitchen

Refrigerator, Dryer

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels

View

Inner courtyard view
Queen Room with Roof Top Access
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed

Internet

Internet facilities

Bathroom

Private bathroom, Toilet, Shampoo, Shower, Hairdryer, Towels, Conditioner, Toilet paper, Body soap, Free toiletries

General

Privacy curtain, Ironing facilities, Interconnecting room(s) available, Heating, Safe, Trash cans, Air conditioning, Smoke Alarm, Key card access, Key access, Iron

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels, TV

Kitchen

Refrigerator, Dryer

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels

View

Inner courtyard view
Flex Room with One Queen Wall Bed and Roof Top Access
Room Type: Double
Room Size: 15 m2
1 Sofa bed Bed

Internet

Internet facilities

Bathroom

Private bathroom, Toilet, Shampoo, Shower, Hairdryer, Towels, Conditioner, Toilet paper, Body soap, Free toiletries

General

Privacy curtain, Ironing facilities, Interconnecting room(s) available, Heating, Safe, Trash cans, Air conditioning, Smoke Alarm, Key card access, Key access, Iron

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels, TV

Kitchen

Refrigerator, Dryer

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Alarm clock

View

Garden view, Inner courtyard view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels
Room with Bunk Beds-One Twin Bed over One Queen Bed
Room Type: Triple
Room Size: 16 m2
1 Bunk bed Bed

Internet

Internet facilities

Bathroom

Private bathroom, Toilet, Shampoo, Shower, Hairdryer, Towels, Conditioner, Toilet paper, Body soap, Free toiletries

General

Privacy curtain, Ironing facilities, Interconnecting room(s) available, Heating, Safe, Trash cans, Air conditioning, Smoke Alarm, Key card access, Key access, Iron

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels, TV

Kitchen

Refrigerator, Dryer

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels

View

Inner courtyard view
Room with Bunk Beds-One Twin Bed over One Queen Bed and Roof Top Access
Room Type: Triple
Room Size: 16 m2
1 Bunk bed Bed

Internet

Internet facilities

Bathroom

Private bathroom, Toilet, Shampoo, Shower, Hairdryer, Towels, Conditioner, Toilet paper, Body soap, Free toiletries

General

Privacy curtain, Ironing facilities, Interconnecting room(s) available, Heating, Safe, Trash cans, Air conditioning, Smoke Alarm, Key card access, Key access, Iron

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels, TV

Kitchen

Refrigerator, Dryer

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Alarm clock

View

Garden view, Inner courtyard view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels
Family Suite
Room Type: Suite
Room Size: 32 m2
1 Twin bed(s) Bed
2 Queen bed(s) Bed

Internet

Internet facilities

Bathroom

Private bathroom, Toilet, Shampoo, Shower, Hairdryer, Towels, Conditioner, Additional bathroom, Toilet paper, Body soap, Free toiletries

General

Privacy curtain, Ironing facilities, Interconnecting room(s) available, Heating, Safe, Trash cans, Air conditioning, Smoke Alarm, Key card access, Key access, Iron

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels, TV

Kitchen

Refrigerator, Dryer

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels

View

Inner courtyard view
Junior Queen Suite
Room Type: Suite
Room Size: 32 m2
1 Queen bed(s) Bed

Internet

Internet facilities

Bathroom

Private bathroom, Toilet, Shampoo, Shower, Hairdryer, Towels, Conditioner, Additional bathroom, Toilet paper, Body soap, Free toiletries

General

Privacy curtain, Ironing facilities, Interconnecting room(s) available, Heating, Safe, Trash cans, Air conditioning, Smoke Alarm, Key card access, Key access, Iron

Media & Technology

Radio, Flat-screen TV, Telephone, Cable channels, TV

Kitchen

Refrigerator, Dryer

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Alarm clock

View

Garden view, Inner courtyard view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow, Hypoallergenic pillow, Clothes rack

Pool and Spa

Rooftop pool, Pool towels
Check Hotel Availability
Nightly rates from:
USD US $90
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