Is this Playa Sonrisa Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playa Sonrisa Hotel have a swimming pool?

Yes, this Playa Sonrisa Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playa Sonrisa Hotel?

Best-rates for the Playa Sonrisa Hotel starts from $195 per night with includes Restaurant, Toiletries, Breakfast, Designated Smoking Area, Bedding/Linens, Bar, Entertainment, Parking, View, Ocean View, Internet, Pool, Balcony/Terrace, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playa Sonrisa Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playa Sonrisa Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Sonrisa Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playa Sonrisa Hotel?

Based on the information reported by the owner or manager, the Playa Sonrisa Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playa Sonrisa Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Playa Sonrisa Hotel | Hotel in Xcalak

Name: Playa Sonrisa Hotel
Address: Xcalak, Quintana Roo, Mexico, MX
Price range: Prices for upcoming dates start at $195 per night
Rating: 9.8

| 9.8 (6 Reviews) | 1 Bathroom

Hotel in Xcalak

On private beach with outdoor pool, near Arrecifes de Xcalak National Park
At Playa Sonrisa Hotel, relax by an outdoor pool or hit the private white sand beach where you can enjoy snorkeling.
Playa Sonrisa Hotel offers 6 accommodations with safes and complimentary bottled water. This Xcalak hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
A private beach and complimentary bicycles are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Bedding/Linens

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Towels

Private bathroom

Shower

Free toiletries

Bedroom

Portable fan

Bed sheets

Ceiling fan

Safe

Breakfast

1 restaurant

1 bar

Free local cuisine breakfast available daily 8:00 AM–10:00 AM

Free bottled water

Parking

Free self parking on site

Accessibility

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Upper floors accessible by stairs only

Stair-free path to entrance

Activities

Kayaking

Paddleboards on site

Boat tours

Outdoor pool

Ecotours

Scuba diving

Fishing

Snorkeling

Free bicycle rentals

General

Library

Gift shop/newsstand

Water dispenser

English

Beach towels

Designated smoking areas

Locally-owned & organized tours & activities

Local artist showcase

Water dispenser

100% renewable energy

Guest Services

Outdoor pool

Wedding services

Daily housekeeping

Water sports equipment

Tour/ticket assistance

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Beach loungers

Outdoor furniture

Beach umbrellas

Dock

Private beachfront location

Spa

Massage - on the beach

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 10:00 pm minimum check-in age: 21

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Credit card charges are subject to a surcharge of 5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property uses solar energy

Reviews

Mauro

Aug 13, 2025 01:09:56 AM

Review Score: 10

Summary: Very good.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, Terrace, Partial Ocean View Room Size: m² 2 King Bed and Twin Bed	General Number of living rooms 0, Partial sea view, Patio, Number of bedrooms - 0, Portable fan, Tile flooring in room, Bed count minimum 2, Bed count maximum 2
Cabin Room Size: m² 2 King Bed and Twin Futon	General Number of living rooms 0, Deck or patio, Number of bedrooms - 0, Smooth flooring in room, Partial ocean view, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Patio, Ocean View Room Size: m² 1 King Bed	General Number of living rooms 0, Patio, Number of bedrooms - 0, Portable fan, Tile flooring in room, Daily housekeeping, Beach view, Ceiling fan, Bed count minimum 1, In-room safe, Bed count maximum 1