Is this Ser Casasandra Boutique Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ser Casasandra Boutique Hotel?

Check-in time for Ser Casasandra Boutique Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ser Casasandra Boutique Hotel have a swimming pool?

Yes, this Ser Casasandra Boutique Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ser Casasandra Boutique Hotel?

Best-rates for the Ser Casasandra Boutique Hotel starts from $466 per night with includes Laundry, Security/Safety, Spa, Breakfast, Child Friendly, Accessibility, Restaurant, Bar, Sports/Activities, Wellness Facilities, Internet, Air Conditioner, View, Balcony/Terrace, Toiletries, Guest Services, Entertainment, Barbecue/Outdoor Cooking, Pool, Ocean View, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ser Casasandra Boutique Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ser Casasandra Boutique Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ser Casasandra Boutique Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ser Casasandra Boutique Hotel?

Based on the information reported by the owner or manager, the Ser Casasandra Boutique Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ser Casasandra Boutique Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Ser Casasandra Boutique Hotel | Hotel in Isla Holbox

Name: Ser Casasandra Boutique Hotel
Address: Isla Holbox, QROO, Mexico, MX
Price range: Prices for upcoming dates start at $466 per night
Rating: 9.2

| 9.2 (174 Reviews) | 1 Bathroom

Isla Holbox Hotel | Ser Casasandra Boutique Hotel

Hotel in Isla Holbox

Luxury hotel on the beach, with outdoor pool
At Ser Casasandra Boutique Hotel, hit the private sand beach, dine onsite at Esencia, or enjoy a drink at one of the hotel's 2 bars/lounges.
Ser Casasandra Boutique Hotel offers 18 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include hair dryers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Pool

View

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Bathrobes

Rainfall showerhead

Designer toiletries

Towels

Shower

Bedroom

Ceiling fan

Down comforter

Egyptian cotton sheets

Bed sheets

Pillow-top mattress

Premium bedding

Blackout drapes/curtains

Air conditioning (climate-controlled)

Safe

Access via exterior corridors

Window screens

Turndown service

Individually furnished

Individually decorated

Iron/ironing board (on request)

Breakfast

Continental breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 370 for adults and MXN 370 for children

1 restaurant

Room service available

2 bars/lounges, 1 beach bar and 1 poolside bar

Free bottled water

Parking

No onsite parking available

Area shuttle (surcharge) up to 200 km

Airport shuttle on request

Roundtrip airport shuttle (surcharge) during limited hours

Accessibility

This property does not have elevators

Activities

Hiking/biking trails

Parasailing

Sailing

Scooter/moped rentals

Snorkeling

Ecotours

Windsurfing

Whale watching

Kayaking

Horse riding

Boat tours

Surfing/body boarding

Fishing

Outdoor pool

Art gallery

Spa services

Private picnics

Designer stores

General

Coworking space

Front-desk safe

Gift shop/newsstand

Library

English

Spanish

Smoke-free property

Romance packages available

Beach towels

Mosquito nets

Guest Services

Babysitting (surcharge)

Snack bar/deli

Laundry facilities

Outdoor pool

Tour/ticket assistance

Porter/bellhop

Wedding services

Concierge services

Turndown service

Front desk (limited hours)

Multilingual staff

Daily housekeeping

Laundry facilities

Internet

Available in some public areas: Free WiFi

Outdoors

Pool umbrellas

BBQ grill(s)

Beach loungers

Terrace

Beach umbrellas

Garden

Pool sun loungers

Private beachfront location

Balcony

Spa

Massage/treatment rooms

Facials

Reflexology

Massage - Swedish

Aromatherapy

Massage - hot stone

Treatment room

Body scrubs

Outdoor treatment areas

Massage - deep-tissue

Body treatments

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 11 pm express check-in available minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 1400.0 per day. cribs (infant beds) are available for mxn 600.0 per day.

Payment Policy

Fee for continental breakfast: approximately mxn 370 for adults and mxn 370 for children crib (infant bed) fee: mxn 600.0 per day rollaway bed fee: mxn 1400.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges minimum spring break check-in age is 18 years old safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Keith

Nov 6, 2025 05:53:11 AM

Review Score: 10

Summary: Amazing team looked after us so impeccably, nothing was too much trouble. The room was gorgeous room and beautifully thought out. The therapist so understanding and insightful, Fabian on the front desk deserves special mention for first class customer care - loved it!

See All Reviews

Room Arrangement

Room Info	Facilities
Master Luxury Suite Room Size: 753 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 753, Number of bedrooms - 1, Cribs/infant beds (surcharge), Extra bed count 1, Ping - 21, Desk chair, Square meters - 70, Desk, Garden view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 King Bed, Beachfront Room Size: 377 square feet m² 1 King Bed	General No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Wardrobe or closet, Square feet - 377, Square meters - 35, Cribs/infant beds (surcharge), Bed count minimum 1, Ocean view, Bed count maximum 1
Suite (Ocean) Room Size: 753 square feet m² 1 King Bed	General Square feet - 753, No rollaway/extra beds, Square meters - 70, No cribs (infant beds), Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Ocean view, Bed count maximum 1, Ping - 21
Suite (Master) Room Size: 807 square feet m² 1 King Bed	General Square meters - 75, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 807, Partial ocean view, Wardrobe or closet, Ping - 23, Cribs/infant beds (surcharge), Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite (Garden) Room Size: 517 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 517, No rollaway/extra beds, Ping - 15, No cribs (infant beds), Number of bedrooms - 1, Garden view, Wardrobe or closet, Square meters - 48, Bed count minimum 1, Bed count maximum 1
Standard Double Room (Superior) Room Size: 538 square feet m² 2 Queen Beds	General Square meters - 50, No rollaway/extra beds, Ping - 15, Square feet - 538, Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2