Tru by Hilton Albany Crossgates Mall | Hotel in Albany

| 8.4 (614 Reviews) |   Pet Friendly  1 Bathroom  16 Guests
Westmere Hotel | Tru by Hilton Albany Crossgates Mall

Hotel in Westmere, Albany

Located in Albany, Tru by Hilton Albany Crossgates Mall features a fitness center, shared lounge, bar, and free WiFi throughout the property. The property is around 2.5 miles from Capitol Building, 2.7 miles from University of Albany SUNY and 5 miles from New York State Capitol. The hotel provides an indoor pool and a 24-hour front desk. Guest rooms in the hotel are equipped with a TV with cable channels. All guest rooms at Tru by Hilton Albany Crossgates Mall feature air conditioning and a desk. Buffet and American breakfast options are available at the accommodation. Corning Tower is 5.7 miles from Tru by Hilton Albany Crossgates Mall, while The Egg Center for the Performing Arts is 6 miles away. Albany International Airport is 5 miles from the property.

Tru by Hilton Albany Crossgates Mall is located in Albany.

This 94 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, TV, Private Pool, and several others. This is a 3 star rated property and has over 614 reviews with the average score of 8.4 . Coming to Albany and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 94 Bedrooms Hotel if you want to learn more about this place in Albany. These details are authentic, as they are provided by our partner, booking.com.

This Tru by Hilton Albany Crossgates Mall in Albany is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Tru by Hilton Albany Crossgates Mall”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Private Pool
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen

Facility Overview

Breakfast
  • Bar
  • Snack bar
Parking
  • Parking
  • Parking garage
  • Parking on site
  • Accessible parking
  • Free parking
Accessibility
  • Raised toilet
  • Visual aids (Braille)
  • Visual aids (tactile signs)
  • Wheelchair accessible
  • Toilet with grab rails
  • Bathroom emergency cord
  • Lowered sink
Activities
  • Indoor pool
  • Fitness
  • Pool table
  • Fitness center
Entertainment
  • Board games/Puzzles
General
  • Heating
  • Convenience store on site
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Hypoallergenic room available
  • Wifi in all areas
  • Smoke-free property
  • Pet friendly
Guest Services
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Shared lounge/TV area
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Express check-in/out
  • Fax/Photocopying
  • Daily housekeeping
  • Business center
Internet
  • Free Wifi
  • Wifi
  • Internet
Security/Safety
  • Key card access
  • 24-hour security
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Spa
  • Heated pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.11
Location:
9.01
Staff:
8.91
Facilities:
8.55
Comfort:
8.7
Cleanliness:
8.57
Joan
Dec 8, 2025 08:00:00 AM
Review Score:   8
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Convenient. Good breakfast included.
Negative: Thin walls. Heard person in next room snoring.
See All Reviews

Room Arrangement

Room Info Facilities
King Room
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed

Media & Technology

Radio, Cable channels, Telephone, TV

General

Heating, Air conditioning, Privacy curtain, Ironing facilities, Smoke Alarm

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator, Microwave

Living Area

Desk

Services

Wake-up service

Bedroom

Childrens' cribs
King Room - Hearing Access
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed

Media & Technology

Radio, Cable channels, Telephone, TV

General

Heating, Air conditioning, Privacy curtain, Ironing facilities, Smoke Alarm

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator, Microwave

Living Area

Desk

Services

Wake-up service

Bedroom

Childrens' cribs
Queen Room with Two Queen Beds
Room Type: Quad
Room Size: 31 m2
2 Queen bed(s) Bed

Media & Technology

Radio, Cable channels, Telephone, TV

General

Heating, Air conditioning, Privacy curtain, Ironing facilities, Smoke Alarm

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator, Microwave

Living Area

Desk

Services

Wake-up service

Bedroom

Childrens' cribs
Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking
Room Type: Quad
Room Size: 31 m2
2 Queen bed(s) Bed

Bathroom

Hairdryer, Shower, Free toiletries

Media & Technology

Radio, Cable channels, Telephone, TV

General

Heating, Air conditioning, Privacy curtain, Ironing facilities, Smoke Alarm

Kitchen

Refrigerator, Microwave

Living Area

Desk

Services

Wake-up service

Accessibility

Roll-in shower

Bedroom

Childrens' cribs
Queen Room with Two Queen Beds - Hearing Access
Room Type: Quad
Room Size: 31 m2
2 Queen bed(s) Bed

Media & Technology

Radio, Cable channels, Telephone, TV

General

Heating, Air conditioning, Privacy curtain, Ironing facilities, Smoke Alarm

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator, Microwave

Living Area

Desk

Services

Wake-up service

Bedroom

Childrens' cribs
Check Hotel Availability
Nightly rates from:
USD272
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