El Paraiso Hotel Tulum | Hotel in Tulum

| 8.9 (599 Reviews) |  6 Bathrooms  19 Guests
Playa Paraiso Hotel | El Paraiso Hotel Tulum

Hotel in Playa Paraiso, Tulum

Located in Tulum, a few steps from Las Palmas Beach, El Paraiso Hotel Tulum has accommodations with free bikes, free private parking, an outdoor swimming pool and a garden. With a private beach area, the property also has a terrace, as well as a bar. The property provides room service, a concierge service and currency exchange for guests. The hotel will provide guests with air-conditioned rooms offering a closet, an electric tea pot, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Free WiFi is accessible to all guests, while some rooms also offer a balcony. À la carte and American breakfast options are available at El Paraiso Hotel Tulum. At the accommodation you'll find a restaurant serving Mexican and International cuisine. Vegetarian, dairy-free and vegan options can also be requested. The area is popular for cycling, and car rental is available at this 4-star hotel. Tulum Archeological Site is a 18-minute walk from El Paraiso Hotel Tulum, while Parque Nacional Tulum is 1.5 miles away. Tulum International Airport is 27 miles from the property, and the property offers a paid airport shuttle service.

El Paraiso Hotel Tulum is located in Tulum.

This 15 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, View, Bar, and several others. This is a 4 star rated property and has over 599 reviews with the average score of 8.9 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 15 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This El Paraiso Hotel Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “El Paraiso Hotel Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Fruit
  • Restaurant
  • Wine/Champagne
  • Bar
Parking
  • Parking
  • Private Parking
  • Parking on site
  • Free parking
Activities
  • Spa lounge/Relaxation area
  • Beach
  • Beachfront
  • Public Bath
  • Spa
  • Private beach area
  • Spa/Wellness packages
  • Cycling
  • Diving
  • Massage
  • Open-air bath
  • Snorkeling
  • Spa facilities
General
  • Family rooms
  • Air conditioning
  • Safe
  • Non-smoking rooms
  • Designated smoking area
  • Hypoallergenic room available
Guest Services
  • Concierge
  • Airport shuttle
  • Daily housekeeping
  • Room service
  • Baggage storage
  • Babysitting/Child services
  • Private check-in/out
  • Tour desk
  • Currency exchange
  • Car rental
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Shuttle service
  • Grocery deliveries
  • Laundry
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
  • Terrace
  • Picnic area
  • Outdoor pool
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Smoke alarms
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Beach umbrellas
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

This property accepts paypal, the beach is private for people who want to pay for a space, we are located inside el jaguar tulum park, as it is a protected reserve and has an additional cost per day per person. the charge is for a bracelet that is provided at the entrance. the cost varies depending on nationality, please note that access to el jaguar park incurs an additional charge, which is not included in the confirmed reservation rate.payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, in the event of an early departure, the property will charge you the full amount for your stay, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 009007007262

Reviews

Value for money:
8.14
Location:
9.27
Staff:
9.31
Facilities:
8.71
Comfort:
9.24
Cleanliness:
9.22
Ivana Kesten-Baumann
Apr 22, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Sun beds at the beach included in the price, they were cleaning sargassum all the time, kids loved the pool, great value for money, room was great!
Negative: Location of the room next to the parking lot (but convenient with luggage), rooms further out from the beach than some other places, and facilities have less charm than what we have seen in other hotels and restaurants nearby. No dinner, but really good restaurants in walking distance. If you are going to Tulum ruins, ask for the white bracelets when entering the park, so that you can use electric buses!! No one mentioned it to us in the hotel, and buses wouldn't sell or accept us even though we were walking in the scorching sun with small kids!!
Summary: Little slice of paradise with great vibes
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 20 m2
2 Queen bed(s) Bed
Deluxe Double Room

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Shampoo, Toilet paper, Toilet, Free toiletries, Hairdryer, Bathtub or shower, Private bathroom, Towels, Body soap, Conditioner, Shower

General

Fan, Air conditioning, Hypoallergenic, Safe, Suit press, Mosquito net, Key access, Smoke Alarm, Fire extinguisher, Trash cans

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

View

Garden view

Outdoors

Outdoor furniture, Terrace

Accessibility

Entire unit located on ground floor

Room amenities

Adapter, Non-feather pillow, Socket near the bed, Clothes rack, Drying rack for clothing

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Suite
Room Type: Suite
Room Size: 20 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Shampoo, Toilet paper, Toilet, Free toiletries, Hairdryer, Bathtub or shower, Private bathroom, Towels, Body soap, Conditioner, Shower

General

Fan, Air conditioning, Hypoallergenic, Safe, Suit press, Mosquito net, Key access, Smoke Alarm, Fire extinguisher, Trash cans

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa, Sitting area, Desk

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

View

Garden view

Outdoors

Outdoor furniture

Accessibility

Entire unit located on ground floor

Room amenities

Adapter, Non-feather pillow, Socket near the bed, Clothes rack, Sofa bed, Drying rack for clothing

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Suite
Room Type: Suite
Room Size: 40 m2
2 Queen bed(s) Bed
Deluxe Suite

Food & Drink

Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Shampoo, Toilet paper, Toilet, Free toiletries, Hairdryer, Bathtub or shower, Private bathroom, Towels, Body soap, Conditioner, Shower

General

Fan, Air conditioning, Hypoallergenic, Safe, Suit press, Mosquito net, Key access, Smoke Alarm, Fire extinguisher, Trash cans

Media & Technology

TV, Flat-screen TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

View

Garden view

Outdoors

Outdoor furniture

Accessibility

Entire unit located on ground floor

Room amenities

Adapter, Non-feather pillow, Socket near the bed, Clothes rack, Sofa bed, Drying rack for clothing

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Bungalow - Beach Front
Room Type: Bungalow
Room Size: 90 m2
2 Sofa bed Bed
2 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Shampoo, Toilet paper, Toilet, Free toiletries, Hairdryer, Bathtub or shower, Private bathroom, Towels, Body soap, Conditioner, Shower

General

Fan, Air conditioning, Hardwood or parquet floors, Hypoallergenic, Private entrance, Safe, Suit press, Mosquito net, Key access, Smoke Alarm, Fire extinguisher, Trash cans

Media & Technology

TV, Flat-screen TV

Outdoors

Outdoor furniture, Balcony

Kitchen

Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Sofa, Sitting area, Desk

View

Landmark view, Sea view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Room amenities

Adapter, Non-feather pillow, Socket near the bed, Clothes rack, Sofa bed, Drying rack for clothing

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Twin
Room Size: 33 m2
2 Full bed(s) Bed
Deluxe Twin Room

Food & Drink

Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Shampoo, Toilet paper, Toilet, Free toiletries, Hairdryer, Bathtub or shower, Private bathroom, Towels, Body soap, Conditioner, Shower

General

Fan, Air conditioning, Hypoallergenic, Safe, Mosquito net, Key access, Smoke Alarm, Fire extinguisher, Trash cans

Media & Technology

TV, Flat-screen TV

Outdoors

Outdoor furniture, Terrace, Balcony

Kitchen

Electric kettle, Refrigerator

View

Landmark view, Sea view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Room amenities

Adapter, Non-feather pillow, Socket near the bed, Clothes rack, Drying rack for clothing

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room with Sea View
Room Type: Double
Room Size: 35 m2
1 Queen bed(s) Bed
Deluxe Double Room with Sea View

Food & Drink

Chocolate/Cookies, Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Shampoo, Toilet paper, Toilet, Free toiletries, Hairdryer, Bathtub or shower, Private bathroom, Towels, Body soap, Conditioner, Shower

General

Fan, Air conditioning, Hypoallergenic, Safe, Mosquito net, Key access, Smoke Alarm, Fire extinguisher, Trash cans

Media & Technology

TV, Flat-screen TV

Outdoors

Outdoor furniture, Terrace, Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa

View

Landmark view, Sea view, View

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Room amenities

Adapter, Non-feather pillow, Socket near the bed, Clothes rack, Sofa bed, Drying rack for clothing

Entertainment & Family Services

Books, DVDs or music for children

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this El Paraiso Hotel Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at El Paraiso Hotel Tulum?

Check-in time for El Paraiso Hotel Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the El Paraiso Hotel Tulum have a swimming pool?

Yes, this El Paraiso Hotel Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in El Paraiso Hotel Tulum?

Best-rates for the El Paraiso Hotel Tulum starts from $454 per night with includes Pool, View, Bar, Laundry, Air Conditioner, Parking, Oceanfront, Wellness Facilities, Entertainment, Child Friendly, Internet, Designated Smoking Area, Private Beach, Ocean View, Security/Safety, Sports/Activities, Guest Services, Balcony/Terrace, Transportation/Shuttle, Spa, Restaurant, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is El Paraiso Hotel Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the El Paraiso Hotel Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the El Paraiso Hotel Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the El Paraiso Hotel Tulum?

Based on the information reported by the owner or manager, the El Paraiso Hotel Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for El Paraiso Hotel Tulum?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD454
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