Is this Puebla Historic Center hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puebla Historic Center hotel have a swimming pool?

Yes, this Puebla Historic Center hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puebla Historic Center hotel?

Best-rates for the Puebla Historic Center hotel starts from $76 per night with includes Pool, Bedding/Linens, Bar, Toiletries, Guest Services, Air Conditioner, Balcony/Terrace, Business Services, Spa, Hot Tub, Parking, Internet, Laundry, Wellness Facilities, Accessibility, Security/Safety, Restaurant, Entertainment, Breakfast, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puebla Historic Center hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puebla Historic Center hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puebla Historic Center hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puebla Historic Center hotel?

Based on the information reported by the owner or manager, the Puebla Historic Center hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puebla Historic Center hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

El Sueño Hotel & Spa | Hotel in Puebla

Name: El Sueño Hotel & Spa
Address: Puebla, Puebla, Mexico, MX
Price range: Prices for upcoming dates start at $76 per night
Rating: 9

| 9.0 (424 Reviews) | 1 Bathroom

Puebla Historic Center Hotel | El Sueño Hotel & Spa

Hotel in Puebla Historic Center, Puebla

Adults-only hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
El Sueño Hotel & Spa offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Towels

Free toiletries

Hair dryer

Bedroom

Blackout drapes/curtains

Air conditioning

Bed sheets

Iron/ironing board (on request)

Desk

Free newspapers

Access via exterior corridors

Safe

Breakfast

Cooked-to-order breakfast available for a fee daily 8:00 AM–11:30 AM: MXN 350 per person

1 bar

Room service available

2 restaurants

Minibar

Parking

24-hour drop-off airport shuttle (surcharge)

Free valet parking on site

Free self parking on site

Airport shuttle on request

Accessibility

This property does not have elevators

Activities

Full-service spa

Indoor pool

Entertainment

Cable/satellite channels

LCD TV

General

Meeting room

Free newspapers in lobby

Library

Front-desk safe

Banquet hall

Spanish

English

Smoke-free property

Guest Services

Snack bar/deli

Indoor pool

Laundry facilities

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Rooftop terrace

Spa

Detox wraps

Hot tub

Massage - hot stone

Massage - Thai

2 treatment rooms

Body wraps

Spa open daily

Steam room

Facials

Outdoor treatment areas

Massage - sports

Sauna

Body treatments

Couples treatment room(s)

Reflexology

Body scrubs

Massage - Swedish

Aromatherapy

Massage/treatment rooms

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight early check-in fee: mxn 700 early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am late check-out fee: mxn 700 late check-out subject to availability

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 350 per person airport shuttle fee: mxn 480 per vehicle pet fee: mxn 350 per pet, per night early check-in fee: mxn 700 (subject to availability) late check-out fee: mxn 700 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 33 lbs per pet) pets allowed for an extra charge of mxn 350 per pet, per night specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Dec 31, 2025 01:18:18 PM

Review Score: 6

Summary: Noisy room next to nightclub and toilet has a bad smell

See All Reviews

Room Arrangement

Room Info	Facilities
Master Suite Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Shower/tub combination, Square feet - 538, Coffee/tea maker, Premium bedding, Air conditioning, Number of bathrooms - 1, Jetted bathtub, Bathrobes, Private bathroom, Square meters - 50, Ping - 15.12, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1
Junior Suite, 1 King Bed Room Size: 387 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Shower/tub combination, Number of bedrooms - 1, Pillow menu, Ceiling fan, Square meters - 36, Premium bedding, Air conditioning, Square feet - 387, Number of bathrooms - 1, Private hot tub (indoor), Bathrobes, Phone, Private bathroom, Deep soaking bathtub, Turndown service, Ping - 10.88, iPod docking station, Separate sitting area, Down comforter, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed Room Size: 269 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 269, Number of bedrooms - 1, Shower only, Room and bed type depend on availability check-in, Ceiling fan, Square meters - 25, Premium bedding, Number of bathrooms - 1, Phone, Private bathroom, Turndown service, Ping - 7.56, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Double Beds Room Size: 269 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 269, Number of bedrooms - 1, Shower only, Room and bed type depend on availability check-in, Ceiling fan, Square meters - 25, Premium bedding, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Ping - 7.56, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Standard Plus Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Square feet - 344, Ping - 9.67, Premium bedding, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1