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Hotel 5 de Mayo | Hotel in Puebla

| 9.1 (3460 Reviews) |  5 Bathrooms  15 Guests
Historic Centre of Puebla Hotel | Hotel 5 de Mayo

Hotel in Historic Centre of Puebla, Puebla

Comfortable Accommodations

Hotel 5 de Mayo in Puebla offers spacious rooms with private bathrooms, free WiFi, and modern amenities. Guests enjoy room comfort and excellent breakfast options.

Exceptional Facilities

The hotel features a fitness center, sun terrace, restaurant, and bar. Additional services include a 24-hour front desk, concierge, and tour desk. Free on-site private parking is available.

Dining Experience

A family-friendly restaurant serves Mexican cuisine in a modern and romantic ambiance. Breakfast, brunch, lunch, dinner, and high tea are available.

Convenient Location

Located 14 mi from Hermanos Serdán International Airport, the hotel is located in the city center. Nearby attractions include the Cathedral and Zócalo.

Hotel 5 de Mayo is located in Puebla.

This 5 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Internet, Laundry, and several others. This is a 4 star rated property and has over 3460 reviews with the average score of 9.1 . Coming to Puebla and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 5 Bedrooms Hotel if you want to learn more about this place in Puebla. These details are authentic, as they are provided by our partner, booking.com.

This Hotel 5 de Mayo in Puebla is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel 5 de Mayo”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Wine/Champagne
Parking
  • Parking
  • Parking garage
  • Accessible parking
  • Parking on site
  • Private Parking
  • Free parking
Accessibility
  • Raised toilet
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Fitness
  • Massage
  • Head massage
  • Hand massage
  • Full-body massage
  • Neck massage
  • Foot massage
  • Fitness center
  • Back massage
  • Couples' massage
General
  • Family rooms
  • Hypoallergenic room available
  • Safe
  • Smoke-free property
  • Non-smoking rooms
  • Wifi in all areas
  • Elevator
  • Facilities for disabled guests
Guest Services
  • Room service
  • Baggage storage
  • Business center
  • Tour desk
  • Concierge
  • Meeting/Banquet facilities
  • Dry cleaning
  • 24-hour front desk
  • Valet parking
  • Grocery deliveries
  • Ironing service
  • Private check-in/out
  • Suit press
  • Express check-in/out
  • Daily housekeeping
  • Laundry
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Security/Safety
  • Security alarm
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
9.29
Location:
8.94
Staff:
9.15
Facilities:
9.18
Comfort:
9.36
Cleanliness:
9.37
Karen
Oct 3, 2026 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The property was exceptionally clean, and the employees were friendly and helpful. I had a little problem with the water in the bathroom when I arrived, and someone came up to address it immediately. The bed was comfortable, and I slept well. The breakfast the next morning was delicious and plentiful, and the staff were very courteous and helpful.
Negative: This is not a problem with the property, but the air conditioner did not cool the room well. The air conditioner ran as it should, and the air did cool off some, but not as much as I would have liked. This is probably my own preference though and not really a problem.
Summary: I would definitely stay here again!
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 60 m2
1 Queen bed(s) Bed
Deluxe King Room

Bathroom

Towels, Private bathroom, Shampoo, Shower cap, Body soap, Toilet, Toilet paper, Free toiletries, Shower, Hairdryer

General

Key card access, Iron, Key access, Ironing facilities, Tile/marble floor, Private entrance, Smoke alarm, Safety deposit box

Media & Technology

Cable channels, Telephone, Pay-per-view channels, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Seating area, Sofa, Desk

Bedroom

Dressing room, Alarm clock, Wardrobe or closet, Extra long beds (> 80 inches), Linens

Accessibility

Hearing accessible, Roll-in shower, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Heated pool, Pool cover, Pool towels

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Deluxe Room with One King Bed & One Double Bed
Room Type: Twin
Room Size: 80 m2
1 Full bed(s) Bed
1 Queen bed(s) Bed
Deluxe Room with One King Bed & One Double Bed

Bathroom

Towels, Private bathroom, Shampoo, Shower cap, Body soap, Toilet, Toilet paper, Free toiletries, Shower, Hairdryer

General

Key card access, Iron, Key access, Ironing facilities, Tile/marble floor, Private entrance, Smoke alarm, Safety deposit box

Media & Technology

Cable channels, Telephone, Pay-per-view channels, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Seating area, Sofa, Desk

Bedroom

Dressing room, Alarm clock, Wardrobe or closet, Extra long beds (> 80 inches), Linens

Accessibility

Hearing accessible, Roll-in shower, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Heated pool, Pool cover, Pool towels

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Deluxe Double or Twin Room
Room Type: Twin/Double
Room Size: 80 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Deluxe Double or Twin Room

Bathroom

Towels, Private bathroom, Shampoo, Shower cap, Body soap, Toilet, Toilet paper, Free toiletries, Shower, Hairdryer

General

Key card access, Iron, Key access, Ironing facilities, Tile/marble floor, Private entrance, Smoke alarm, Safety deposit box

Media & Technology

Cable channels, Telephone, Pay-per-view channels, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Seating area, Sofa, Desk

Bedroom

Dressing room, Alarm clock, Wardrobe or closet, Extra long beds (> 80 inches), Linens

Accessibility

Hearing accessible, Roll-in shower, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Heated pool, Pool cover, Pool towels

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
King Room with Two King Beds
Room Type: Twin
Room Size: 80 m2
2 Queen bed(s) Bed
King Room with Two King Beds

Bathroom

Towels, Private bathroom, Shampoo, Shower cap, Body soap, Toilet, Toilet paper, Free toiletries, Shower, Hairdryer

General

Key card access, Iron, Key access, Ironing facilities, Tile/marble floor, Private entrance, Smoke alarm, Safety deposit box

Media & Technology

Cable channels, Telephone, Pay-per-view channels, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Seating area, Sofa, Desk

Bedroom

Dressing room, Alarm clock, Wardrobe or closet, Extra long beds (> 80 inches), Linens

Accessibility

Hearing accessible, Roll-in shower, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Heated pool, Pool cover, Pool towels

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Deluxe Suite with Spa Bath
Room Type: Suite
Room Size: 90 m2
1 Queen bed(s) Bed
Deluxe Suite with Spa Bath

Bathroom

Towels, Shower, Private bathroom, Shampoo, Shower cap, Body soap, Toilet, Toilet paper, Free toiletries, Spa tub, Hairdryer

General

Key card access, Iron, Key access, Ironing facilities, Tile/marble floor, Private entrance, Smoke alarm, Safety deposit box

Media & Technology

Cable channels, Telephone, Pay-per-view channels, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Private hot tub

Living Area

Seating area, Sofa, Desk

Bedroom

Dressing room, Alarm clock, Wardrobe or closet, Extra long beds (> 80 inches), Linens

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Roll-in shower, Hearing accessible, Accessible by elevator, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Heated pool, Pool cover, Pool towels

Food & Drink

Bottle of water

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hotel 5 de Mayo starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Hotel 5 de Mayo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel 5 de Mayo starts from $140 per night with includes Security/Safety, Restaurant, Guest Services, Internet, Laundry, Parking, Balcony/Terrace, Accessibility, Business Services, Wellness Facilities, Bar, Breakfast, Child Friendly, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel 5 de Mayo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel 5 de Mayo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.