Is this Hotel Isabel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Isabel?

Check-in time for Hotel Isabel starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Isabel have a swimming pool?

No, this Hotel Isabel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Isabel?

Best-rates for the Hotel Isabel starts from $41 per night with includes Designated Smoking Area, View, Business Services, Child Friendly, TV, Balcony/Terrace, Accessibility, Bar, Internet, Security/Safety, Sports/Activities, Wellness Facilities, Guest Services, Entertainment, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Isabel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Isabel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Isabel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Isabel?

Based on the information reported by the owner or manager, the Hotel Isabel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Isabel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Isabel | Hotel in Puebla

Name: Hotel Isabel
Address: Puebla, Mexico, MX
Price range: Prices for upcoming dates start at $41 per night
Rating: 8.9

| 8.9 (2777 Reviews) | 4 Bathrooms 12 Guests

Puebla Historic Center Hotel | Hotel Isabel

Hotel in Puebla Historic Center, Puebla

Ideally set in Puebla, Hotel Isabel has air-conditioned rooms, a fitness center, free WiFi and a garden. Among the various facilities of this property are a shared lounge, a terrace and a bar. The property provides room service, a 24-hour front desk and currency exchange for guests. At the hotel, rooms are equipped with a patio. The private bathroom is equipped with a shower, free toiletries and a hairdryer. The rooms at Hotel Isabel come with a flat-screen TV with satellite channels and a safety deposit box. You can play table tennis at this 4-star hotel. Popular points of interest near the accommodation include Biblioteca Palafoxiana, Puebla Convention Center and Amparo Museum. Hermanos Serdán International Airport is 14 miles from the property.

Hotel Isabel is located in Puebla.

This 44 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Accessibility, Bar, and several others. This is a 4 star rated property and has over 2777 reviews with the average score of 8.9 . Coming to Puebla and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 44 Bedrooms Hotel if you want to learn more about this place in Puebla. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Isabel in Puebla is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Isabel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Designated Smoking Area

View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Bar

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Snack bar

Activities

Ping-pong

Public Bath

Fitness

Game room

Fitness center

Entertainment

Indoor play area

Board games/Puzzles

General

Designated smoking area

Safe

Non-smoking rooms

Family rooms

Wifi in all areas

Elevator

Smoke-free property

Guest Services

Meeting/Banquet facilities

24-hour front desk

Suit press

Business center

Shared lounge/TV area

Daily housekeeping

Baggage storage

Private check-in/out

Currency exchange

Tour desk

Room service

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor furniture

Sun deck

Terrace

Garden

Security/Safety

CCTV in common areas

24-hour security

Fire extinguishers

Key card access

CCTV outside property

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Physical distancing in dining areas

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Contactless check-in/out

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

8.86

Location:

9.57

Staff:

8.66

Facilities:

8.67

Comfort:

8.81

Cleanliness:

8.92

Jul 19, 2025 07:00:00 AM

Review Score: 8

Mexico

Reviewer Type: Couple

Travel Purpose: leisure

Positive: From the moment I arrived, the staff was incredibly warm, professional, and attentive to every detail. The check-in process was smooth and efficient, and I immediately felt welcome. I arrived late, but I informed the hotel a day before and kept calling to hold my reservation and they were very understanding. The room was spotless, modern, and very comfortable — everything I needed for a relaxing stay. The bed was cozy, the bathroom was clean and well-stocked. Location-wise, it was perfect — close to everything, but still quiet and peaceful at night. Overall, I couldn’t have asked for a better experience, though there was only one issue. I’ll definitely be returning and would highly recommend to anyone visiting the area.

Negative: The only downside to my stay was the experience with the night doorman/valet. Unfortunately, he was not very polite or helpful. When I returned from having dinner outside, he didn’t greet me, offer assistance with door, or wait outside by car. I expected a bit more courtesy, especially from someone in that role and he did this as I left to dinner when I requested my car and back. I didn’t give him tip at the moment, but when I left I did, even though he didn’t deserve it, but he probably had a bad day though he should not expect tip to do his job. You get tip on how you preform your job! That’s the first impression, but it was a night shift doorman not the one when I arrived at 7pm , that other doorman was very kind and professional. It was a small but noticeable contrast to the otherwise excellent service from the rest of the hotel staff.

Summary: Hotel Isabel- Very pleasant stay!

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room Room Type: Double Room Size: 22 m² 1 Full bed(s) Bed	Bathroom Shampoo, Hairdryer, Towels/Sheets (extra fee), Bathtub or shower, Towels, Shower, Free toiletries, Toilet, Private bathroom, Toilet paper, Guest bathroom General Tile/Marble floor, Suit press, Safe, Key card access, Iron, Trash cans, Air conditioning Media & Technology Satellite channels, TV, Flat-screen TV, Telephone Outdoors Patio Services Wake-up service Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Upper floors accessible by stairs only, Accessible by elevator Food & Drink Bottle of water Room Amenities Non-feather pillow, Socket near the bed View Inner courtyard view
Twin Room Room Type: Twin Room Size: 24 m² 2 Full bed(s) Bed	Bathroom Shampoo, Hairdryer, Towels/Sheets (extra fee), Bathtub or shower, Towels, Shower, Free toiletries, Toilet, Private bathroom, Toilet paper, Guest bathroom General Tile/Marble floor, Suit press, Safe, Key card access, Iron, Trash cans, Air conditioning Media & Technology Satellite channels, TV, Flat-screen TV, Telephone Outdoors Patio Services Wake-up service Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Upper floors accessible by stairs only, Accessible by elevator Food & Drink Bottle of water Room Amenities Non-feather pillow, Socket near the bed View Inner courtyard view
Twin Room with Bath Room Type: Twin Room Size: 26 m² 2 Full bed(s) Bed	Bathroom Shampoo, Hairdryer, Towels/Sheets (extra fee), Bathtub or shower, Towels, Shower, Free toiletries, Toilet, Private bathroom, Toilet paper, Guest bathroom General Tile/Marble floor, Suit press, Safe, Key card access, Iron, Trash cans, Air conditioning Media & Technology Satellite channels, TV, Flat-screen TV, Telephone Outdoors Patio Services Wake-up service Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Upper floors accessible by stairs only, Accessible by elevator Food & Drink Bottle of water Room Amenities Non-feather pillow, Socket near the bed View Inner courtyard view
Double Room Room Type: Double Room Size: 24 m² 1 King bed(s) Bed	Bathroom Shampoo, Hairdryer, Towels/Sheets (extra fee), Bathtub or shower, Towels, Shower, Free toiletries, Toilet, Private bathroom, Toilet paper, Guest bathroom General Tile/Marble floor, Suit press, Safe, Key card access, Iron, Trash cans, Air conditioning Media & Technology Satellite channels, TV, Flat-screen TV, Telephone Outdoors Patio Services Wake-up service Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only Food & Drink Bottle of water Room Amenities Non-feather pillow, Socket near the bed View Inner courtyard view

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Nightly rates from:

USD41

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Hotel Isabel | Hotel in Puebla

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Hotel in Puebla Historic Center, Puebla

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